cant play win vista help demo with wmp

[5string]

-- when i go to:
http://windowshelp.microsoft.com/windows/en-us/help/33ecda79-b6aa-42af-8034-87be9322ac181033.mspx
and click "watch the demo", it opens media player classic which has the msg
" cannot render the file". If i try to open the file with wmp, i get the
error msg: "the file you are attempting to play has an extension (.wmv) that
does not match the file format." when i click yes, to play the file anyway,
I get: "win med player cannot play the file. The player may not support the
file type or might not support the codec that was used to compress the file"
When i click "web help", it opens with a windows media player error msg
COOD1199, (sometimes 1198). I tried downloading K-Lite codec pak 3.5.7 full
but it didnt help. It did place the media player classic on my desktop. the
file i am trying to play is 011_ie7tabhome.wmv I've gone about as far with
it as i can. problem is i don't know much about codecs

need help (big time)

--

5string

[Singapore Web Design]

Hello,

See if the below helps
http://support.microsoft.com/kb/911710

--
Singapore Web Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

"5string" > wrote in message
...
>
> -- when i go to:
> http://windowshelp.microsoft.com/windows/en-us/help/33ecda79-b6aa-42af-8034-87be9322ac181033.mspx
> and click "watch the demo", it opens media player classic which has the
> msg
> " cannot render the file". If i try to open the file with wmp, i get the
> error msg: "the file you are attempting to play has an extension (.wmv)
> that
> does not match the file format." when i click yes, to play the file
> anyway,
> I get: "win med player cannot play the file. The player may not support
> the
> file type or might not support the codec that was used to compress the
> file"
> When i click "web help", it opens with a windows media player error msg
> COOD1199, (sometimes 1198). I tried downloading K-Lite codec pak 3.5.7
> full
> but it didnt help. It did place the media player classic on my desktop.
> the
> file i am trying to play is 011_ie7tabhome.wmv I've gone about as far
> with
> it as i can. problem is i don't know much about codecs
>
> need help (big time)
>
> --
>
> 5string

[5string]

sorry about not using "reply" for further help on my question. I'm new to
bulletin boards and newsgroups- this is only about my third time to use one.
will try to use the correct protocol this time. I'm responding to a reply
sent me from singapore web design. I went to the website provided but i'm
afraid i don't know anything about fast cashe and rich media content. I also
went to the 315959 link but i'm afraid that was over my head as well. I'm new
to codecs- is there any way you can explain how to use the info on the link
you provided
--
5string


"Singapore Web Design" wrote:Hello,

See if the below helps
http://support.microsoft.com/kb/911710


> Hello,
>
> See if the below helps
> http://support.microsoft.com/kb/911710
>
> --
> Singapore Web Design
> http://www.bootstrike.com/Webdesign/
> Singapore Web Hosting
> http://www.bootstrike.com/WinXP/faq.html
> Windows XP FAQ
>
> "5string" > wrote in message
> ...
> >
> > -- when i go to:
> > http://windowshelp.microsoft.com/windows/en-us/help/33ecda79-b6aa-42af-8034-87be9322ac181033.mspx
> > and click "watch the demo", it opens media player classic which has the
> > msg
> > " cannot render the file". If i try to open the file with wmp, i get the
> > error msg: "the file you are attempting to play has an extension (.wmv)
> > that
> > does not match the file format." when i click yes, to play the file
> > anyway,
> > I get: "win med player cannot play the file. The player may not support
> > the
> > file type or might not support the codec that was used to compress the
> > file"
> > When i click "web help", it opens with a windows media player error msg
> > COOD1199, (sometimes 1198). I tried downloading K-Lite codec pak 3.5.7
> > full
> > but it didnt help. It did place the media player classic on my desktop.
> > the
> > file i am trying to play is 011_ie7tabhome.wmv I've gone about as far
> > with
> > it as i can. problem is i don't know much about codecs
> >
> > need help (big time)
> >
> > --
> >
> > 5string
>
>
>

[Singapore Web Design]

Hello,

Sorry, the article does not apply to you.

I have tried the link http://go.microsoft.com/fwlink/?LinkId=100226 in two
different PCs. it does not work for me either.

--
Singapore Web Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

"5string" > wrote in message
...
> sorry about not using "reply" for further help on my question. I'm new to
> bulletin boards and newsgroups- this is only about my third time to use
> one.
> will try to use the correct protocol this time. I'm responding to a reply
> sent me from singapore web design. I went to the website provided but i'm
> afraid i don't know anything about fast cashe and rich media content. I
> also
> went to the 315959 link but i'm afraid that was over my head as well. I'm
> new
> to codecs- is there any way you can explain how to use the info on the
> link
> you provided
> --
> 5string
>
>
> "Singapore Web Design" wrote:Hello,
>
> See if the below helps
> http://support.microsoft.com/kb/911710
>
>
>> Hello,
>>
>> See if the below helps
>> http://support.microsoft.com/kb/911710
>>
>> --
>> Singapore Web Design
>> http://www.bootstrike.com/Webdesign/
>> Singapore Web Hosting
>> http://www.bootstrike.com/WinXP/faq.html
>> Windows XP FAQ
>>
>> "5string" > wrote in message
>> ...
>> >
>> > -- when i go to:
>> > http://windowshelp.microsoft.com/windows/en-us/help/33ecda79-b6aa-42af-8034-87be9322ac181033.mspx
>> > and click "watch the demo", it opens media player classic which has
>> > the
>> > msg
>> > " cannot render the file". If i try to open the file with wmp, i get
>> > the
>> > error msg: "the file you are attempting to play has an extension (.wmv)
>> > that
>> > does not match the file format." when i click yes, to play the file
>> > anyway,
>> > I get: "win med player cannot play the file. The player may not
>> > support
>> > the
>> > file type or might not support the codec that was used to compress the
>> > file"
>> > When i click "web help", it opens with a windows media player error msg
>> > COOD1199, (sometimes 1198). I tried downloading K-Lite codec pak 3.5.7
>> > full
>> > but it didnt help. It did place the media player classic on my desktop.
>> > the
>> > file i am trying to play is 011_ie7tabhome.wmv I've gone about as
>> > far
>> > with
>> > it as i can. problem is i don't know much about codecs
>> >
>> > need help (big time)
>> >
>> > --
>> >
>> > 5string
>>
>>
>>

[nass]

"5string" wrote:

>
> -- when i go to:
> http://windowshelp.microsoft.com/windows/en-us/help/33ecda79-b6aa-42af-8034-87be9322ac181033.mspx
> and click "watch the demo", it opens media player classic which has the msg
> " cannot render the file". If i try to open the file with wmp, i get the
> error msg: "the file you are attempting to play has an extension (.wmv) that
> does not match the file format." when i click yes, to play the file anyway,
> I get: "win med player cannot play the file. The player may not support the
> file type or might not support the codec that was used to compress the file"
> When i click "web help", it opens with a windows media player error msg
> COOD1199, (sometimes 1198). I tried downloading K-Lite codec pak 3.5.7 full
> but it didnt help. It did place the media player classic on my desktop. the
> file i am trying to play is 011_ie7tabhome.wmv I've gone about as far with
> it as i can. problem is i don't know much about codecs
>
> need help (big time)
>
> --
>
> 5string

Hi,
It is advisable always to mention your Windows media player version and
your Operating system Version.
Try the obvious first then proceed with the reset:
Open the Windows media player and click Tools > options > file types tab >
check the file types you want to play or all of the file types to be played.

Here on this link you will find the error code and the solution:
http://www.microsoft.com/windows/windowsmedia/player/9series/playererrors.aspx

See the File association for the WMV on the Folder options >> File Type >>
and see if it is associated with any other application (s).
You can try this relevant group to your Q:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsxp.video&cat=en_US_46ba7764-f7d5-4381-84c5-642792828590&lang=en&cr=US
HTH.
nass
---
http://www.nasstec.co.uk

[5string]

nass - my system is dell inspiron 531s with vista home basic pre installed.
win med player is ver 11.
tried to follow your instructions but: when i open wmp > tools > options ,
there is no "file types" tab.
cant go any further
--
5string


"nass" wrote:

>
>
> "5string" wrote:
>
> >
> > -- when i go to:
> > http://windowshelp.microsoft.com/windows/en-us/help/33ecda79-b6aa-42af-8034-87be9322ac181033.mspx
> > and click "watch the demo", it opens media player classic which has the msg
> > " cannot render the file". If i try to open the file with wmp, i get the
> > error msg: "the file you are attempting to play has an extension (.wmv) that
> > does not match the file format." when i click yes, to play the file anyway,
> > I get: "win med player cannot play the file. The player may not support the
> > file type or might not support the codec that was used to compress the file"
> > When i click "web help", it opens with a windows media player error msg
> > COOD1199, (sometimes 1198). I tried downloading K-Lite codec pak 3.5.7 full
> > but it didnt help. It did place the media player classic on my desktop. the
> > file i am trying to play is 011_ie7tabhome.wmv I've gone about as far with
> > it as i can. problem is i don't know much about codecs
> >
> > need help (big time)
> >
> > --
> >
> > 5string
>
> Hi,
> It is advisable always to mention your Windows media player version and
> your Operating system Version.
> Try the obvious first then proceed with the reset:
> Open the Windows media player and click Tools > options > file types tab >
> check the file types you want to play or all of the file types to be played.
>
> Here on this link you will find the error code and the solution:
> http://www.microsoft.com/windows/windowsmedia/player/9series/playererrors.aspx
>
> See the File association for the WMV on the Folder options >> File Type >>
> and see if it is associated with any other application (s).
> You can try this relevant group to your Q:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsxp.video&cat=en_US_46ba7764-f7d5-4381-84c5-642792828590&lang=en&cr=US
> HTH.
> nass
> ---
> http://www.nasstec.co.uk