Messenger Live

[trinirdm]

Hi, I was using msn messenger 8.0 for since August 2006 and it worked fine.
However since Oct, 2007 when I tried opening/launching messenger, the program
just does not respond; nothing happens when I click on the icon.I tried
several options given by microsoft tech support, but none worked. I have
windows XP SP2. I have tried removing and reinstalling several times & that
hasn't worked. I also tried cleaning my message cache, but no success. Can
anyone please help me to solve this problem!
--
zenan

[Jonathan Kay [MVP]]

Greetings,

What you're generally describing is a problem with Messenger and a router on your local
network. Assuming you do have a router, you may
need to either reset it (unplug it and plug back in) and/or upgrading its firmware to the
latest version from the router manufacturer. Then try Messenger again.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--



"trinirdm" > wrote in message
...
> Hi, I was using msn messenger 8.0 for since August 2006 and it worked fine.
> However since Oct, 2007 when I tried opening/launching messenger, the program
> just does not respond; nothing happens when I click on the icon.I tried
> several options given by microsoft tech support, but none worked. I have
> windows XP SP2. I have tried removing and reinstalling several times & that
> hasn't worked. I also tried cleaning my message cache, but no success. Can
> anyone please help me to solve this problem!
> --
> zenan

[trinirdm]

--
zenan


"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> What you're generally describing is a problem with Messenger and a router on your local
> network. Assuming you do have a router, you may
> need to either reset it (unplug it and plug back in) and/or upgrading its firmware to the
> latest version from the router manufacturer. Then try Messenger again.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
>
> "trinirdm" > wrote in message
> ...
> > Hi, I was using msn messenger 8.0 for since August 2006 and it worked fine.
> > However since Oct, 2007 when I tried opening/launching messenger, the program
> > just does not respond; nothing happens when I click on the icon.I tried
> > several options given by microsoft tech support, but none worked. I have
> > windows XP SP2. I have tried removing and reinstalling several times & that
> > hasn't worked. I also tried cleaning my message cache, but no success. Can
> > anyone please help me to solve this problem!
> > --
> > zenan
>
> Hello Jonathan,
I am not too familiar with the term "router". So could you please tell me
how do I go about doing what you have suggested? I connect to the internet
using Broadband Wireless.

[Jonathan Kay [MVP]]

Hi,

Well are you sharing your connection in anyway? I assume you're just plugged into a modem or
card of some kind then? In which case that won't be the issue.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"trinirdm" > wrote in message
...
>> Hello Jonathan,
> I am not too familiar with the term "router". So could you please tell me
> how do I go about doing what you have suggested? I connect to the internet
> using Broadband Wireless.