Problem after undoing restoration

[Peggy]

I did a system restore, but it didn't solve the prblem, so I undid the
restoration. Now I can't use any restore points at all, even points created
after the restore/undo operation. I've read a few threads that this can
possibly be fixed by turning the service off and restarting it, but I really
want to get back to an earlier date. Is there any other fix that will
preserve existing restore points? Thanks.

[Leonard Grey]

Perhaps it has something to do with "the problem" if only we knew what
that was.

---
Leonard Grey
Errare humanum est

Peggy wrote:
> I did a system restore, but it didn't solve the prblem, so I undid the
> restoration. Now I can't use any restore points at all, even points created
> after the restore/undo operation. I've read a few threads that this can
> possibly be fixed by turning the service off and restarting it, but I really
> want to get back to an earlier date. Is there any other fix that will
> preserve existing restore points? Thanks.

[Peggy]

Sorry, it didn't seem related to any issue with System Restore, but for what
it's worth, it's a networking problem. This is a Win XP SP2 client running on
a Small Business Server network with ISA. We needed to connect to a VPN,
couldn't make it work, and had to give up. Afterward, this client can connect
to others on the network, but others can't connect to it. Another client
computer was using its printer, so we wanted to get that working again. I
didn't do the troubleshooting, so I don't know what changes might have been
made. Restoring to an earlier point didn't fix the network printing problem.
I hope this clarifies as to whether the underlying issue would affect the
ability to use System Restore. Thanks.

"Leonard Grey" wrote:

> Perhaps it has something to do with "the problem" if only we knew what
> that was.
>
> ---
> Leonard Grey
> Errare humanum est
>
> Peggy wrote:
> > I did a system restore, but it didn't solve the prblem, so I undid the
> > restoration. Now I can't use any restore points at all, even points created
> > after the restore/undo operation. I've read a few threads that this can
> > possibly be fixed by turning the service off and restarting it, but I really
> > want to get back to an earlier date. Is there any other fix that will
> > preserve existing restore points? Thanks.
>

[Leonard Grey]

Usually, when there is a problem with restore points the reason is that
they have become corrupted. This often, but not always, happens when
they are infected with malware.

May I say that I'm surprised that in your environment you would be
relying on System Restore, which is really for home users and is
designed to (hopefully) get the GUI running so the user can use other
diagnostic and repair solutions.

In any case, once restore points are corrupted they're unusable. Might
as well remove them and start fresh.

---
Leonard Grey
Errare humanum est

Peggy wrote:
> Sorry, it didn't seem related to any issue with System Restore, but for what
> it's worth, it's a networking problem. This is a Win XP SP2 client running on
> a Small Business Server network with ISA. We needed to connect to a VPN,
> couldn't make it work, and had to give up. Afterward, this client can connect
> to others on the network, but others can't connect to it. Another client
> computer was using its printer, so we wanted to get that working again. I
> didn't do the troubleshooting, so I don't know what changes might have been
> made. Restoring to an earlier point didn't fix the network printing problem.
> I hope this clarifies as to whether the underlying issue would affect the
> ability to use System Restore. Thanks.
>
> "Leonard Grey" wrote:
>
>> Perhaps it has something to do with "the problem" if only we knew what
>> that was.
>>
>> ---
>> Leonard Grey
>> Errare humanum est
>>
>> Peggy wrote:
>>> I did a system restore, but it didn't solve the prblem, so I undid the
>>> restoration. Now I can't use any restore points at all, even points created
>>> after the restore/undo operation. I've read a few threads that this can
>>> possibly be fixed by turning the service off and restarting it, but I really
>>> want to get back to an earlier date. Is there any other fix that will
>>> preserve existing restore points? Thanks.

[smlunatick]

On Mar 6, 2:01*pm, Leonard Grey > wrote:
> Usually, when there is a problem with restore points the reason is that
> they have become corrupted. This often, but not always, happens when
> they are infected with malware.
>
> May I say that I'm surprised that in your environment you would be
> relying on System Restore, which is really for home users and is
> designed to (hopefully) get the GUI running so the user can use other
> diagnostic and repair solutions.
>
> In any case, once restore points are corrupted they're unusable. Might
> as well remove them and start fresh.
>
> ---
> Leonard Grey
> Errare humanum est
>
>
>
> Peggy wrote:
> > Sorry, it didn't seem related to any issue with System Restore, but for what
> > it's worth, it's a networking problem. This is a Win XP SP2 client running on
> > a Small Business Server network with ISA. We needed to connect to a VPN,
> > couldn't make it work, and had to give up. Afterward, this client can connect
> > to others on the network, but others can't connect to it. Another client
> > computer was using its printer, so we wanted to get that working again. I
> > didn't do the troubleshooting, so I don't know what changes might have been
> > made. Restoring to an earlier point didn't fix the network printing problem.
> > I hope this clarifies as to whether the underlying issue would affect the
> > ability to use System Restore. Thanks.
>
> > "Leonard Grey" wrote:
>
> >> Perhaps it has something to do with "the problem" if only we knew what
> >> that was.
>
> >> ---
> >> Leonard Grey
> >> Errare humanum est
>
> >> Peggy wrote:
> >>> I did a system restore, but it didn't solve the prblem, so I undid the
> >>> restoration. Now I can't use any restore points at all, even points created
> >>> after the restore/undo operation. I've read a few threads that this can
> >>> possibly be fixed by turning the service off and restarting it, but I really
> >>> want to get back to an earlier date. Is there any other fix that will
> >>> preserve existing restore points? Thanks.- Hide quoted text -
>
> - Show quoted text -

Symantec / Norton Anti-Virus (every versions, including if bundled as
part of 360, Interent Security and System Works) is "known" to break
the system restore in XP.

Also, if you are using GoBack, this has also be "posted" that the
system restore may not work.

[Peggy]

Thanks for your help. I did get advice before proceeding with System
Restore, but based on what happened and also bearing your remarks in mind,
it's not a solution I would go to again. However, I don't want to leave it
like this. Can I take it that stopping and restarting the service will at
least make it operable?

Peggy

"Leonard Grey" wrote:

> Usually, when there is a problem with restore points the reason is that
> they have become corrupted. This often, but not always, happens when
> they are infected with malware.
>
> May I say that I'm surprised that in your environment you would be
> relying on System Restore, which is really for home users and is
> designed to (hopefully) get the GUI running so the user can use other
> diagnostic and repair solutions.
>
> In any case, once restore points are corrupted they're unusable. Might
> as well remove them and start fresh.
>
> ---
> Leonard Grey
> Errare humanum est
>
> Peggy wrote:
> > Sorry, it didn't seem related to any issue with System Restore, but for what
> > it's worth, it's a networking problem. This is a Win XP SP2 client running on
> > a Small Business Server network with ISA. We needed to connect to a VPN,
> > couldn't make it work, and had to give up. Afterward, this client can connect
> > to others on the network, but others can't connect to it. Another client
> > computer was using its printer, so we wanted to get that working again. I
> > didn't do the troubleshooting, so I don't know what changes might have been
> > made. Restoring to an earlier point didn't fix the network printing problem.
> > I hope this clarifies as to whether the underlying issue would affect the
> > ability to use System Restore. Thanks.
> >
> > "Leonard Grey" wrote:
> >
> >> Perhaps it has something to do with "the problem" if only we knew what
> >> that was.
> >>
> >> ---
> >> Leonard Grey
> >> Errare humanum est
> >>
> >> Peggy wrote:
> >>> I did a system restore, but it didn't solve the prblem, so I undid the
> >>> restoration. Now I can't use any restore points at all, even points created
> >>> after the restore/undo operation. I've read a few threads that this can
> >>> possibly be fixed by turning the service off and restarting it, but I really
> >>> want to get back to an earlier date. Is there any other fix that will
> >>> preserve existing restore points? Thanks.
>

[Leonard Grey]

No. Use the GUI to turn System Restore off for all volumes. Restart the
computer - this erases all existing restore points. Then turn System
Restore on again for the system volume and create a restore point.

In your environment I would recommend disk imaging. Complicated, but so
worth it.

---
Leonard Grey
Errare humanum est

Peggy wrote:
> Thanks for your help. I did get advice before proceeding with System
> Restore, but based on what happened and also bearing your remarks in mind,
> it's not a solution I would go to again. However, I don't want to leave it
> like this. Can I take it that stopping and restarting the service will at
> least make it operable?
>
> Peggy
>
> "Leonard Grey" wrote:
>
>> Usually, when there is a problem with restore points the reason is that
>> they have become corrupted. This often, but not always, happens when
>> they are infected with malware.
>>
>> May I say that I'm surprised that in your environment you would be
>> relying on System Restore, which is really for home users and is
>> designed to (hopefully) get the GUI running so the user can use other
>> diagnostic and repair solutions.
>>
>> In any case, once restore points are corrupted they're unusable. Might
>> as well remove them and start fresh.
>>
>> ---
>> Leonard Grey
>> Errare humanum est
>>
>> Peggy wrote:
>>> Sorry, it didn't seem related to any issue with System Restore, but for what
>>> it's worth, it's a networking problem. This is a Win XP SP2 client running on
>>> a Small Business Server network with ISA. We needed to connect to a VPN,
>>> couldn't make it work, and had to give up. Afterward, this client can connect
>>> to others on the network, but others can't connect to it. Another client
>>> computer was using its printer, so we wanted to get that working again. I
>>> didn't do the troubleshooting, so I don't know what changes might have been
>>> made. Restoring to an earlier point didn't fix the network printing problem.
>>> I hope this clarifies as to whether the underlying issue would affect the
>>> ability to use System Restore. Thanks.
>>>
>>> "Leonard Grey" wrote:
>>>
>>>> Perhaps it has something to do with "the problem" if only we knew what
>>>> that was.
>>>>
>>>> ---
>>>> Leonard Grey
>>>> Errare humanum est
>>>>
>>>> Peggy wrote:
>>>>> I did a system restore, but it didn't solve the prblem, so I undid the
>>>>> restoration. Now I can't use any restore points at all, even points created
>>>>> after the restore/undo operation. I've read a few threads that this can
>>>>> possibly be fixed by turning the service off and restarting it, but I really
>>>>> want to get back to an earlier date. Is there any other fix that will
>>>>> preserve existing restore points? Thanks.

[Gerry]

Peggy

This may help:

http://bertk.mvps.org/

http://bertk.mvps.org/html/srfail.html

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Peggy wrote:
> Thanks for your help. I did get advice before proceeding with System
> Restore, but based on what happened and also bearing your remarks in
> mind, it's not a solution I would go to again. However, I don't want
> to leave it like this. Can I take it that stopping and restarting the
> service will at least make it operable?
>
> Peggy
>
> "Leonard Grey" wrote:
>
>> Usually, when there is a problem with restore points the reason is
>> that they have become corrupted. This often, but not always, happens
>> when they are infected with malware.
>>
>> May I say that I'm surprised that in your environment you would be
>> relying on System Restore, which is really for home users and is
>> designed to (hopefully) get the GUI running so the user can use other
>> diagnostic and repair solutions.
>>
>> In any case, once restore points are corrupted they're unusable.
>> Might as well remove them and start fresh.
>>
>> ---
>> Leonard Grey
>> Errare humanum est
>>
>> Peggy wrote:
>>> Sorry, it didn't seem related to any issue with System Restore, but
>>> for what it's worth, it's a networking problem. This is a Win XP
>>> SP2 client running on a Small Business Server network with ISA. We
>>> needed to connect to a VPN, couldn't make it work, and had to give
>>> up. Afterward, this client can connect to others on the network,
>>> but others can't connect to it. Another client computer was using
>>> its printer, so we wanted to get that working again. I didn't do
>>> the troubleshooting, so I don't know what changes might have been
>>> made. Restoring to an earlier point didn't fix the network printing
>>> problem. I hope this clarifies as to whether the underlying issue
>>> would affect the ability to use System Restore. Thanks.
>>>
>>> "Leonard Grey" wrote:
>>>
>>>> Perhaps it has something to do with "the problem" if only we knew
>>>> what that was.
>>>>
>>>> ---
>>>> Leonard Grey
>>>> Errare humanum est
>>>>
>>>> Peggy wrote:
>>>>> I did a system restore, but it didn't solve the prblem, so I
>>>>> undid the restoration. Now I can't use any restore points at all,
>>>>> even points created after the restore/undo operation. I've read a
>>>>> few threads that this can possibly be fixed by turning the
>>>>> service off and restarting it, but I really want to get back to
>>>>> an earlier date. Is there any other fix that will preserve
>>>>> existing restore points? Thanks.

[Peggy]

Thanks, Gerry. That looks like a very useful site.

Peggy

"Peggy" wrote:

> I did a system restore, but it didn't solve the prblem, so I undid the
> restoration. Now I can't use any restore points at all, even points created
> after the restore/undo operation. I've read a few threads that this can
> possibly be fixed by turning the service off and restarting it, but I really
> want to get back to an earlier date. Is there any other fix that will
> preserve existing restore points? Thanks.