shutdown problem [Archive]

nithawk57

March 19th 08, 08:27 AM

when ever i go to shut down my computer it logs off and windows shuts down
but it will restart after 3 minutes but it will shut down ok in safe mode. i
tried a selective startup test, closing all startup items dealing with
windows but it still restarts with all these closed. I have win xp home
edition, athlon xp 1900+ Any help will be appreciated.
--
KEN

Brian A.

March 19th 08, 09:26 AM

Check the BIOS for any "Start on" options that may be enabled and disable them.

--

Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

"nithawk57" > wrote in message
...
> when ever i go to shut down my computer it logs off and windows shuts down
> but it will restart after 3 minutes but it will shut down ok in safe mode. i
> tried a selective startup test, closing all startup items dealing with
> windows but it still restarts with all these closed. I have win xp home
> edition, athlon xp 1900+ Any help will be appreciated.
> --
> KEN

nithawk57

March 19th 08, 05:15 PM

Hi Brian: I checked the bios for "start on" items but didn't see anything
that said start or on but i set it to default setting and exited. It will not
shutdown even with the task manager only way to shut it off is with power
button on tower, any other suggestions?
--
KEN

"Brian A." wrote:

> Check the BIOS for any "Start on" options that may be enabled and disable them.
>
> --
>
>
> Brian A. Sesko { MS MVP_Windows Desktop User Experience }
> Conflicts start where information lacks.
> http://basconotw.mvps.org/
>
> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
> How to ask a question: http://support.microsoft.com/kb/555375
>
>
> "nithawk57" > wrote in message
> ...
> > when ever i go to shut down my computer it logs off and windows shuts down
> > but it will restart after 3 minutes but it will shut down ok in safe mode. i
> > tried a selective startup test, closing all startup items dealing with
> > windows but it still restarts with all these closed. I have win xp home
> > edition, athlon xp 1900+ Any help will be appreciated.
> > --
> > KEN
>
>

Gerry

March 19th 08, 06:50 PM

http://aumha.org/win5/a/shtdwnxp.htm

This suggestion may help. Download and install the User Profile Hive
Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.5e readme.txt
http://snipurl.com/ko8m

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

nithawk57 wrote:
> Hi Brian: I checked the bios for "start on" items but didn't see
> anything that said start or on but i set it to default setting and
> exited. It will not shutdown even with the task manager only way to
> shut it off is with power button on tower, any other suggestions?
>
>> Check the BIOS for any "Start on" options that may be enabled and
>> disable them.
>>
>> --
>>
>>
>> Brian A. Sesko { MS MVP_Windows Desktop User Experience }
>> Conflicts start where information lacks.
>> http://basconotw.mvps.org/
>>
>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
>> How to ask a question: http://support.microsoft.com/kb/555375
>>
>>
>> "nithawk57" > wrote in message
>> ...
>>> when ever i go to shut down my computer it logs off and windows
>>> shuts down but it will restart after 3 minutes but it will shut
>>> down ok in safe mode. i tried a selective startup test, closing all
>>> startup items dealing with windows but it still restarts with all
>>> these closed. I have win xp home edition, athlon xp 1900+ Any help
>>> will be appreciated. --
>>> KEN

nithawk57

March 20th 08, 02:00 AM

Ok Gerry i downloaded that user profile hive cleanup service but i dont know
what it's suppose to do i rebooted but nothing happened. So i take it i dont
have a profile logging off problem. Any other suggestions.
--
KEN

"Gerry" wrote:

> http://aumha.org/win5/a/shtdwnxp.htm
>
> This suggestion may help. Download and install the User Profile Hive
> Cleanup Service
> Download details: User Profile Hive Cleanup Service
> http://snipurl.com/5b61
>
> UPHClean v1.5e readme.txt
> http://snipurl.com/ko8m
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> nithawk57 wrote:
> > Hi Brian: I checked the bios for "start on" items but didn't see
> > anything that said start or on but i set it to default setting and
> > exited. It will not shutdown even with the task manager only way to
> > shut it off is with power button on tower, any other suggestions?
> >
> >> Check the BIOS for any "Start on" options that may be enabled and
> >> disable them.
> >>
> >> --
> >>
> >>
> >> Brian A. Sesko { MS MVP_Windows Desktop User Experience }
> >> Conflicts start where information lacks.
> >> http://basconotw.mvps.org/
> >>
> >> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
> >> How to ask a question: http://support.microsoft.com/kb/555375
> >>
> >>
> >> "nithawk57" > wrote in message
> >> ...
> >>> when ever i go to shut down my computer it logs off and windows
> >>> shuts down but it will restart after 3 minutes but it will shut
> >>> down ok in safe mode. i tried a selective startup test, closing all
> >>> startup items dealing with windows but it still restarts with all
> >>> these closed. I have win xp home edition, athlon xp 1900+ Any help
> >>> will be appreciated. --
> >>> KEN
>
>
>

Gerry

March 20th 08, 11:14 AM

When installed the User Profile Hive Cleanup Service helps with
programmes not closing in a timely manner when you shutdown your
computer. You will see nothing other than two information reports in
Event Viewer recording it's activity. If you do not look in Event Viewer
you will see nothing.

Installing the the User Profile Hive Cleanup Service will not solve all
shutdown problems. Earlier I provided this link:
http://aumha.org/win5/a/shtdwnxp.htm which contains tips for
troublshooting shutdown problems. Do you still have the original
problem?

Have you inspected the System log in Event Viewer? Are there any Warning
or Error Reports since you installed the User Profile Hive Cleanup
Service

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

nithawk57 wrote:
> Ok Gerry i downloaded that user profile hive cleanup service but i
> dont know what it's suppose to do i rebooted but nothing happened. So
> i take it i dont have a profile logging off problem. Any other
> suggestions.
>
>> http://aumha.org/win5/a/shtdwnxp.htm
>>
>> This suggestion may help. Download and install the User Profile Hive
>> Cleanup Service
>> Download details: User Profile Hive Cleanup Service
>> http://snipurl.com/5b61
>>
>> UPHClean v1.5e readme.txt
>> http://snipurl.com/ko8m
>>
>> --
>>
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>> nithawk57 wrote:
>>> Hi Brian: I checked the bios for "start on" items but didn't see
>>> anything that said start or on but i set it to default setting and
>>> exited. It will not shutdown even with the task manager only way to
>>> shut it off is with power button on tower, any other suggestions?
>>>
>>>> Check the BIOS for any "Start on" options that may be enabled and
>>>> disable them.
>>>>
>>>> --
>>>>
>>>>
>>>> Brian A. Sesko { MS MVP_Windows Desktop User Experience }
>>>> Conflicts start where information lacks.
>>>> http://basconotw.mvps.org/
>>>>
>>>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
>>>> How to ask a question: http://support.microsoft.com/kb/555375
>>>>
>>>>
>>>> "nithawk57" > wrote in message
>>>> ...
>>>>> when ever i go to shut down my computer it logs off and windows
>>>>> shuts down but it will restart after 3 minutes but it will shut
>>>>> down ok in safe mode. i tried a selective startup test, closing
>>>>> all startup items dealing with windows but it still restarts with
>>>>> all these closed. I have win xp home edition, athlon xp 1900+
>>>>> Any help will be appreciated. --
>>>>> KEN

nithawk57

March 20th 08, 01:54 PM

Hi Gerry: thanks for the help. I looked in eventviewer and the PHC service is
there but shows no errors at all but i did find a warning that lists event
56(atapi) and event 51(disk) sometimes i get these events sometimes i dont at
all. Is there a way to re-install the shutdown.exe file without having to
reformat everything?
--
KENEvent Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 3/20/2008
Time: 8:35:44 AM
User: N/A
Computer: CPQ24373103342
Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..
0010: 2d 01 00 00 9a 00 00 c0 -.....À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 7a 10 00 00 00 00 00 00 z.......
0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ....
0038: 40 00 00 30 00 00 00 00 @..0....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 10 00 00 0a 00 00 00 ........
0050: 00 00 0a 00 e8 96 41 85 ....èA
0058: 00 00 00 00 18 a8 4c 85 .....¨L
0060: 00 00 00 00 9a 00 00 c0 ......À
0068: 28 00 06 45 30 77 00 00 (..E0w..
0070: 08 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

"Gerry" wrote:Event Type: Warning
Event Source: atapi
Event Category: None
Event ID: 56
Date: 3/20/2008
Time: 8:35:44 AM
User: N/A
Computer: CPQ24373103342
Description:
The driver failed to allocate memory.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 10 00 01 00 64 00 ......d.
0008: 00 00 00 00 38 00 04 80 ....8..
0010: 10 00 00 00 9a 00 00 c0 ......À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 30 00 00 00 ....0...
0030: 1c 00 00 00 49 64 65 50 ....IdeP

> When installed the User Profile Hive Cleanup Service helps with
> programmes not closing in a timely manner when you shutdown your
> computer. You will see nothing other than two information reports in
> Event Viewer recording it's activity. If you do not look in Event Viewer
> you will see nothing.
>
> Installing the the User Profile Hive Cleanup Service will not solve all
> shutdown problems. Earlier I provided this link:
> http://aumha.org/win5/a/shtdwnxp.htm which contains tips for
> troublshooting shutdown problems. Do you still have the original
> problem?
>
> Have you inspected the System log in Event Viewer? Are there any Warning
> or Error Reports since you installed the User Profile Hive Cleanup
> Service
>
> You can access Event Viewer by selecting Start, Control Panel,
> Administrative Tools, and Event Viewer.
>
> A tip for posting copies of Error Reports! Run Event Viewer and double
> click on the error you want to copy. In the window, which appears is a
> button resembling two pages. Click the button and close Event
> Viewer.Now start your message (email) and do a paste into the body of
> the message. Make sure this is the first paste after exiting from
> Event Viewer.
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
>
> nithawk57 wrote:
> > Ok Gerry i downloaded that user profile hive cleanup service but i
> > dont know what it's suppose to do i rebooted but nothing happened. So
> > i take it i dont have a profile logging off problem. Any other
> > suggestions.
> >
> >> http://aumha.org/win5/a/shtdwnxp.htm
> >>
> >> This suggestion may help. Download and install the User Profile Hive
> >> Cleanup Service
> >> Download details: User Profile Hive Cleanup Service
> >> http://snipurl.com/5b61
> >>
> >> UPHClean v1.5e readme.txt
> >> http://snipurl.com/ko8m
> >>
> >> --
> >>
> >>
> >>
> >> Hope this helps.
> >>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~
> >>
> >> nithawk57 wrote:
> >>> Hi Brian: I checked the bios for "start on" items but didn't see
> >>> anything that said start or on but i set it to default setting and
> >>> exited. It will not shutdown even with the task manager only way to
> >>> shut it off is with power button on tower, any other suggestions?
> >>>
> >>>> Check the BIOS for any "Start on" options that may be enabled and
> >>>> disable them.
> >>>>
> >>>> --
> >>>>
> >>>>
> >>>> Brian A. Sesko { MS MVP_Windows Desktop User Experience }
> >>>> Conflicts start where information lacks.
> >>>> http://basconotw.mvps.org/
> >>>>
> >>>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
> >>>> How to ask a question: http://support.microsoft.com/kb/555375
> >>>>
> >>>>
> >>>> "nithawk57" > wrote in message
> >>>> ...
> >>>>> when ever i go to shut down my computer it logs off and windows
> >>>>> shuts down but it will restart after 3 minutes but it will shut
> >>>>> down ok in safe mode. i tried a selective startup test, closing
> >>>>> all startup items dealing with windows but it still restarts with
> >>>>> all these closed. I have win xp home edition, athlon xp 1900+
> >>>>> Any help will be appreciated. --
> >>>>> KEN
>
>
>