Problems with XP and/or IE6 [Archive]

View Full Version : Problems with XP and/or IE6

Nick

July 23rd 08, 08:24 PM

This is cross posted, I hope that will be acceptable.

This pc runs on XP SP2. OE6 & IE7. Updates downloaded automatically but only
installed when I choose. None outstanding.

I don't know if the problem is with the pc, with XP, OE or IE, the problem
started a few days ago.

Search for a file/folder:
Start > search > find all: Window appears saying 'a file that is required to
run search companion cannot be found. You may need to run setup.

When trying to print an email, I get a pop up saying 'Internet
explorer.script error. An error has occurred in the script on this page'. I
cannot close that pop up page and cannot print the mail. I can copy/paste
text into word and print.

Cannot access restore points. No messages or pop ups, nothing at all.

Cannot open device manager or event viewer. Any attempt brings up a message
about MMC console.

I use both antivirus and firewall s/w. My router settings are quite robust.

This is a family pc and I really don't want to format/re-install everything
unless I really have to.

Any suggestions please?
Is a repair installation of X likely to be of any assistance?

Many thanks.

PA Bear [MS MVP]

July 24th 08, 01:19 AM

One post per issue please.

> When trying to print an email, I get a pop up saying 'Internet
> explorer.script error. An error has occurred in the script on this page'.
> I
> cannot close that pop up page

Start | Run | (type) regsvr32 ole23.dll | OK
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Nick wrote:
> This is cross posted, I hope that will be acceptable.
>
> This pc runs on XP SP2. OE6 & IE7. Updates downloaded automatically but
> only
> installed when I choose. None outstanding.
>
> I don't know if the problem is with the pc, with XP, OE or IE, the problem
> started a few days ago.
>
> Search for a file/folder:
> Start > search > find all: Window appears saying 'a file that is required
> to
> run search companion cannot be found. You may need to run setup.
>
> When trying to print an email, I get a pop up saying 'Internet
> explorer.script error. An error has occurred in the script on this page'.
> I
> cannot close that pop up page and cannot print the mail. I can copy/paste
> text into word and print.
>
> Cannot access restore points. No messages or pop ups, nothing at all.
>
> Cannot open device manager or event viewer. Any attempt brings up a
> message
> about MMC console.
>
> I use both antivirus and firewall s/w. My router settings are quite
> robust.
>
> This is a family pc and I really don't want to format/re-install
> everything
> unless I really have to.
>
> Any suggestions please?
> Is a repair installation of X likely to be of any assistance?
>
> Many thanks.

Nick

July 24th 08, 06:56 PM

Thank you,

have tried your suggestion which brings up the following message:

'LoadLibrary ("ole2323.dll") failed-the specified module coulld not be
found'.

Should I consider
1) reposting with this singular issue?
2) a repair installation of XP?

I really don't want to format/reinstall unless I absolutely have to. I
suspect repair installation would likely culminate in this.

"PA Bear [MS MVP]" > wrote in message
...
> One post per issue please.
>
>> When trying to print an email, I get a pop up saying 'Internet
>> explorer.script error. An error has occurred in the script on this page'.
>> I
>> cannot close that pop up page
>
> Start | Run | (type) regsvr32 ole23.dll | OK
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Nick wrote:
>> This is cross posted, I hope that will be acceptable.
>>
>> This pc runs on XP SP2. OE6 & IE7. Updates downloaded automatically but
>> only
>> installed when I choose. None outstanding.
>>
>> I don't know if the problem is with the pc, with XP, OE or IE, the
>> problem
>> started a few days ago.
>>
>> Search for a file/folder:
>> Start > search > find all: Window appears saying 'a file that is required
>> to
>> run search companion cannot be found. You may need to run setup.
>>
>> When trying to print an email, I get a pop up saying 'Internet
>> explorer.script error. An error has occurred in the script on this page'.
>> I
>> cannot close that pop up page and cannot print the mail. I can copy/paste
>> text into word and print.
>>
>> Cannot access restore points. No messages or pop ups, nothing at all.
>>
>> Cannot open device manager or event viewer. Any attempt brings up a
>> message
>> about MMC console.
>>
>> I use both antivirus and firewall s/w. My router settings are quite
>> robust.
>>
>> This is a family pc and I really don't want to format/re-install
>> everything
>> unless I really have to.
>>
>> Any suggestions please?
>> Is a repair installation of X likely to be of any assistance?
>>
>> Many thanks.
>

PA Bear [MS MVP]

July 24th 08, 09:43 PM

You made at least one typo, Nick. One mo' time...

Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK

(That's OLE32.DLL, not OLE2323.DLL)

Nick wrote:
> Thank you,
>
> have tried your suggestion which brings up the following message:
>
> 'LoadLibrary ("ole2323.dll") failed-the specified module coulld not be
> found'.
>
> Should I consider
> 1) reposting with this singular issue?
> 2) a repair installation of XP?
>
> I really don't want to format/reinstall unless I absolutely have to. I
> suspect repair installation would likely culminate in this.
>
>
> "PA Bear [MS MVP]" > wrote in message
> ...
>> One post per issue please.
>>
>>> When trying to print an email, I get a pop up saying 'Internet
>>> explorer.script error. An error has occurred in the script on this
>>> page'.
>>> I
>>> cannot close that pop up page
>>
>> Start | Run | (type) regsvr32 ole23.dll | OK
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> Nick wrote:
>>> This is cross posted, I hope that will be acceptable.
>>>
>>> This pc runs on XP SP2. OE6 & IE7. Updates downloaded automatically but
>>> only
>>> installed when I choose. None outstanding.
>>>
>>> I don't know if the problem is with the pc, with XP, OE or IE, the
>>> problem
>>> started a few days ago.
>>>
>>> Search for a file/folder:
>>> Start > search > find all: Window appears saying 'a file that is
>>> required
>>> to
>>> run search companion cannot be found. You may need to run setup.
>>>
>>> When trying to print an email, I get a pop up saying 'Internet
>>> explorer.script error. An error has occurred in the script on this
>>> page'.
>>> I
>>> cannot close that pop up page and cannot print the mail. I can
>>> copy/paste
>>> text into word and print.
>>>
>>> Cannot access restore points. No messages or pop ups, nothing at all.
>>>
>>> Cannot open device manager or event viewer. Any attempt brings up a
>>> message
>>> about MMC console.
>>>
>>> I use both antivirus and firewall s/w. My router settings are quite
>>> robust.
>>>
>>> This is a family pc and I really don't want to format/re-install
>>> everything
>>> unless I really have to.
>>>
>>> Any suggestions please?
>>> Is a repair installation of X likely to be of any assistance?
>>>
>>> Many thanks.

Nick

July 24th 08, 11:22 PM

Thanks Pa Bear,

I call it an age thing.
A small elfin character I may be. However, I am studious.
I apologise for my typo; which was merely that; a typo in my last post.

I quite faithfully followed (typed, and more than once) your instructions as
shown below, but please scroll down a little way further.
You will see in your message:

>>> Start | Run | (type) regsvr32 ole23.dll | OK

and not

> Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
as more recently written.

It appears that 3&2 do not equal 2&3 anymore.

Be that as it may.

Previous problems remain yet.

Nick.

"PA Bear [MS MVP]" > wrote in message
...
> You made at least one typo, Nick. One mo' time...
>
> Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
>
> (That's OLE32.DLL, not OLE2323.DLL)
>
>
> Nick wrote:
>> Thank you,
>>
>> have tried your suggestion which brings up the following message:
>>
>> 'LoadLibrary ("ole2323.dll") failed-the specified module coulld not be
>> found'.
>>
>> Should I consider
>> 1) reposting with this singular issue?
>> 2) a repair installation of XP?
>>
>> I really don't want to format/reinstall unless I absolutely have to. I
>> suspect repair installation would likely culminate in this.
>>
>>
>> "PA Bear [MS MVP]" > wrote in message
>> ...
>>> One post per issue please.
>>>
>>>> When trying to print an email, I get a pop up saying 'Internet
>>>> explorer.script error. An error has occurred in the script on this
>>>> page'.
>>>> I
>>>> cannot close that pop up page
>>>
>>> Start | Run | (type) regsvr32 ole23.dll | OK
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>> AumHa VSOP & Admin http://aumha.net
>>> DTS-L http://dts-l.net/
>>>
>>>
>>> Nick wrote:
>>>> This is cross posted, I hope that will be acceptable.
>>>>
>>>> This pc runs on XP SP2. OE6 & IE7. Updates downloaded automatically but
>>>> only
>>>> installed when I choose. None outstanding.
>>>>
>>>> I don't know if the problem is with the pc, with XP, OE or IE, the
>>>> problem
>>>> started a few days ago.
>>>>
>>>> Search for a file/folder:
>>>> Start > search > find all: Window appears saying 'a file that is
>>>> required
>>>> to
>>>> run search companion cannot be found. You may need to run setup.
>>>>
>>>> When trying to print an email, I get a pop up saying 'Internet
>>>> explorer.script error. An error has occurred in the script on this
>>>> page'.
>>>> I
>>>> cannot close that pop up page and cannot print the mail. I can
>>>> copy/paste
>>>> text into word and print.
>>>>
>>>> Cannot access restore points. No messages or pop ups, nothing at all.
>>>>
>>>> Cannot open device manager or event viewer. Any attempt brings up a
>>>> message
>>>> about MMC console.
>>>>
>>>> I use both antivirus and firewall s/w. My router settings are quite
>>>> robust.
>>>>
>>>> This is a family pc and I really don't want to format/re-install
>>>> everything
>>>> unless I really have to.
>>>>
>>>> Any suggestions please?
>>>> Is a repair installation of X likely to be of any assistance?
>>>>
>>>> Many thanks.
>

PA Bear [MS MVP]

July 24th 08, 11:57 PM

Doh! My bad. Did you try OLE32.DLL?

Then again, given the litany of problems in your first post (I was only
replying to one of them)...

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Nick wrote:
> Thanks Pa Bear,
>
> I call it an age thing.
> A small elfin character I may be. However, I am studious.
> I apologise for my typo; which was merely that; a typo in my last post.
>
> I quite faithfully followed (typed, and more than once) your instructions
> as
> shown below, but please scroll down a little way further.
> You will see in your message:
>
>>>> Start | Run | (type) regsvr32 ole23.dll | OK
>
> and not
>
>> Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
> as more recently written.
>
> It appears that 3&2 do not equal 2&3 anymore.
>
> Be that as it may.
>
> Previous problems remain yet.
>
> Nick.
>
>
> "PA Bear [MS MVP]" > wrote in message
> ...
>> You made at least one typo, Nick. One mo' time...
>>
>> Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
>>
>> (That's OLE32.DLL, not OLE2323.DLL)
>>
>>
>> Nick wrote:
>>> Thank you,
>>>
>>> have tried your suggestion which brings up the following message:
>>>
>>> 'LoadLibrary ("ole2323.dll") failed-the specified module coulld not be
>>> found'.
>>>
>>> Should I consider
>>> 1) reposting with this singular issue?
>>> 2) a repair installation of XP?
>>>
>>> I really don't want to format/reinstall unless I absolutely have to. I
>>> suspect repair installation would likely culminate in this.
>>>
>>>
>>> "PA Bear [MS MVP]" > wrote in message
>>> ...
>>>> One post per issue please.
>>>>
>>>>> When trying to print an email, I get a pop up saying 'Internet
>>>>> explorer.script error. An error has occurred in the script on this
>>>>> page'.
>>>>> I
>>>>> cannot close that pop up page
>>>>
>>>> Start | Run | (type) regsvr32 ole23.dll | OK
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>>
>>>> Nick wrote:
>>>>> This is cross posted, I hope that will be acceptable.
>>>>>
>>>>> This pc runs on XP SP2. OE6 & IE7. Updates downloaded automatically
>>>>> but
>>>>> only
>>>>> installed when I choose. None outstanding.
>>>>>
>>>>> I don't know if the problem is with the pc, with XP, OE or IE, the
>>>>> problem
>>>>> started a few days ago.
>>>>>
>>>>> Search for a file/folder:
>>>>> Start > search > find all: Window appears saying 'a file that is
>>>>> required
>>>>> to
>>>>> run search companion cannot be found. You may need to run setup.
>>>>>
>>>>> When trying to print an email, I get a pop up saying 'Internet
>>>>> explorer.script error. An error has occurred in the script on this
>>>>> page'.
>>>>> I
>>>>> cannot close that pop up page and cannot print the mail. I can
>>>>> copy/paste
>>>>> text into word and print.
>>>>>
>>>>> Cannot access restore points. No messages or pop ups, nothing at all.
>>>>>
>>>>> Cannot open device manager or event viewer. Any attempt brings up a
>>>>> message
>>>>> about MMC console.
>>>>>
>>>>> I use both antivirus and firewall s/w. My router settings are quite
>>>>> robust.
>>>>>
>>>>> This is a family pc and I really don't want to format/re-install
>>>>> everything
>>>>> unless I really have to.
>>>>>
>>>>> Any suggestions please?
>>>>> Is a repair installation of X likely to be of any assistance?
>>>>>
>>>>> Many thanks.

ramiztofigh

August 20th 08, 09:56 AM

"Nick" <me@dontspam> wrote in message
...
> This is cross posted, I hope that will be acceptable.
>
> This pc runs on XP SP2. OE6 & IE7. Updates downloaded automatically but
> only installed when I choose. None outstanding.
>
> I don't know if the problem is with the pc, with XP, OE or IE, the problem
> started a few days ago.
>
> Search for a file/folder:
> Start > search > find all: Window appears saying 'a file that is required
> to run search companion cannot be found. You may need to run setup.
>
> When trying to print an email, I get a pop up saying 'Internet
> explorer.script error. An error has occurred in the script on this page'.
> I cannot close that pop up page and cannot print the mail. I can
> copy/paste text into word and print.
>
> Cannot access restore points. No messages or pop ups, nothing at all.
>
> Cannot open device manager or event viewer. Any attempt brings up a
> message about MMC console.
>
> I use both antivirus and firewall s/w. My router settings are quite
> robust.
>
> This is a family pc and I really don't want to format/re-install
> everything unless I really have to.
>
> Any suggestions please?
> Is a repair installation of X likely to be of any assistance?
>
> Many thanks.
>

Juan E. Gómez

August 20th 08, 12:15 PM

If you're sure (which i doubt) you don't have any kind of viruses, or
trojans, then with a XP disc you can issue a SFC /SCANNOW command, to check
every file and library on your computer. Any way if there is no antivirus
problem, it seems some registry corruption. Try the sfc to restore original
files.

Best.
--
Juan E. Gómez
http://www.juanen.com
MCP 70-282/290/291

"ramiztofigh" > escribió en el mensaje de
...
>
> "Nick" <me@dontspam> wrote in message
> ...
>> This is cross posted, I hope that will be acceptable.
>>
>> This pc runs on XP SP2. OE6 & IE7. Updates downloaded automatically but
>> only installed when I choose. None outstanding.
>>
>> I don't know if the problem is with the pc, with XP, OE or IE, the
>> problem started a few days ago.
>>
>> Search for a file/folder:
>> Start > search > find all: Window appears saying 'a file that is required
>> to run search companion cannot be found. You may need to run setup.
>>
>> When trying to print an email, I get a pop up saying 'Internet
>> explorer.script error. An error has occurred in the script on this page'.
>> I cannot close that pop up page and cannot print the mail. I can
>> copy/paste text into word and print.
>>
>> Cannot access restore points. No messages or pop ups, nothing at all.
>>
>> Cannot open device manager or event viewer. Any attempt brings up a
>> message about MMC console.
>>
>> I use both antivirus and firewall s/w. My router settings are quite
>> robust.
>>
>> This is a family pc and I really don't want to format/re-install
>> everything unless I really have to.
>>
>> Any suggestions please?
>> Is a repair installation of X likely to be of any assistance?
>>
>> Many thanks.
>>
>
>

ramiztofigh

August 22nd 08, 01:27 PM