sending fax

[Dick]

Three weeks ago the fax worked fine, now it won't connect. PC Doctor says it
fails test 2911-203. How do I fix this?

[Hal Hostetler [MVP-P/I]]

Couldn't tell you a thing about PC Doctor, I've never used it. What's
changed in the last three weeks? What happens when you try to send a fax?
What error messages do you get? What details about this can you tell us?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Dick" > wrote in message
...
> Three weeks ago the fax worked fine, now it won't connect. PC Doctor says
> it
> fails test 2911-203. How do I fix this?

[Dick]

It doesn't give me an error message. It will beep about 6 times (numbers?)
then stop, a series of spaced beeps, and the operator comes on with "if you'd
like to make a call....etc". I can't think of anything that has new that has
happened. The software people says the problem is ion the modem, not the
software.--
RDB


"Hal Hostetler [MVP-P/I]" wrote:

> Couldn't tell you a thing about PC Doctor, I've never used it. What's
> changed in the last three weeks? What happens when you try to send a fax?
> What error messages do you get? What details about this can you tell us?
>
> Hal
> --
> Hal Hostetler, CPBE --
> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Still Cadillacin' - www.badnewsbluesband.com
>
> "Dick" > wrote in message
> ...
> > Three weeks ago the fax worked fine, now it won't connect. PC Doctor says
> > it
> > fails test 2911-203. How do I fix this?
>
>

[Chuck]

"Dick" mentioned in a previous post that this was an internal modem. Many of
the internal modems are what is referred to as a "soft modem". This means
that they rely on a software driver to do things that might be done in modem
hardware when using an external modem.
That said, the problem he mentioned can be caused by a number of things, and
the modem driver or configuration is a likely suspect. I guess I'd have to
ask if the modem works properly when used as a "standard modem" or data
modem.

One of the more screwball ways to coerce win XP fax to install properly and
work with modems not on the support list was to install a "Standard modem"
first. Evidently, this makes some registry entries that otherwise may not be
made (and should have been by the OEM modem installer). I've used this
method to get old Supra and USR external modems to work with XP.
It also seems to help with some "white box" internal modems when they don't
install properly, or the XP fax software installs but does not work.

"Dick" > wrote in message
...
> It doesn't give me an error message. It will beep about 6 times (numbers?)
> then stop, a series of spaced beeps, and the operator comes on with "if
> you'd
> like to make a call....etc". I can't think of anything that has new that
> has
> happened. The software people says the problem is ion the modem, not the
> software.--
> RDB
>
>
> "Hal Hostetler [MVP-P/I]" wrote:
>
>> Couldn't tell you a thing about PC Doctor, I've never used it. What's
>> changed in the last three weeks? What happens when you try to send a
>> fax?
>> What error messages do you get? What details about this can you tell us?
>>
>> Hal
>> --
>> Hal Hostetler, CPBE --
>> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
>> http://www.kvoa.com -- "When News breaks, we fix it!"
>> KVOA Television, Tucson, AZ. NBC Channel 4
>> Still Cadillacin' - www.badnewsbluesband.com
>>
>> "Dick" > wrote in message
>> ...
>> > Three weeks ago the fax worked fine, now it won't connect. PC Doctor
>> > says
>> > it
>> > fails test 2911-203. How do I fix this?
>>
>>

[Dick]

How do I go about doing this?
--
RDB


"Chuck" wrote:

> "Dick" mentioned in a previous post that this was an internal modem. Many of
> the internal modems are what is referred to as a "soft modem". This means
> that they rely on a software driver to do things that might be done in modem
> hardware when using an external modem.
> That said, the problem he mentioned can be caused by a number of things, and
> the modem driver or configuration is a likely suspect. I guess I'd have to
> ask if the modem works properly when used as a "standard modem" or data
> modem.
>
> One of the more screwball ways to coerce win XP fax to install properly and
> work with modems not on the support list was to install a "Standard modem"
> first. Evidently, this makes some registry entries that otherwise may not be
> made (and should have been by the OEM modem installer). I've used this
> method to get old Supra and USR external modems to work with XP.
> It also seems to help with some "white box" internal modems when they don't
> install properly, or the XP fax software installs but does not work.
>
> "Dick" > wrote in message
> ...
> > It doesn't give me an error message. It will beep about 6 times (numbers?)
> > then stop, a series of spaced beeps, and the operator comes on with "if
> > you'd
> > like to make a call....etc". I can't think of anything that has new that
> > has
> > happened. The software people says the problem is ion the modem, not the
> > software.--
> > RDB
> >
> >
> > "Hal Hostetler [MVP-P/I]" wrote:
> >
> >> Couldn't tell you a thing about PC Doctor, I've never used it. What's
> >> changed in the last three weeks? What happens when you try to send a
> >> fax?
> >> What error messages do you get? What details about this can you tell us?
> >>
> >> Hal
> >> --
> >> Hal Hostetler, CPBE --
> >> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> >> http://www.kvoa.com -- "When News breaks, we fix it!"
> >> KVOA Television, Tucson, AZ. NBC Channel 4
> >> Still Cadillacin' - www.badnewsbluesband.com
> >>
> >> "Dick" > wrote in message
> >> ...
> >> > Three weeks ago the fax worked fine, now it won't connect. PC Doctor
> >> > says
> >> > it
> >> > fails test 2911-203. How do I fix this?
> >>
> >>
>
>
>

[Hal Hostetler [MVP-P/I]]

Thank you for that tip, Chuck!

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Chuck" > wrote in message
...
> "Dick" mentioned in a previous post that this was an internal modem. Many
> of the internal modems are what is referred to as a "soft modem". This
> means that they rely on a software driver to do things that might be done
> in modem hardware when using an external modem.
> That said, the problem he mentioned can be caused by a number of things,
> and the modem driver or configuration is a likely suspect. I guess I'd
> have to ask if the modem works properly when used as a "standard modem" or
> data modem.
>
> One of the more screwball ways to coerce win XP fax to install properly
> and work with modems not on the support list was to install a "Standard
> modem" first. Evidently, this makes some registry entries that otherwise
> may not be made (and should have been by the OEM modem installer). I've
> used this method to get old Supra and USR external modems to work with XP.
> It also seems to help with some "white box" internal modems when they
> don't install properly, or the XP fax software installs but does not work.
>
> "Dick" > wrote in message
> ...
>> It doesn't give me an error message. It will beep about 6 times
>> (numbers?)
>> then stop, a series of spaced beeps, and the operator comes on with "if
>> you'd
>> like to make a call....etc". I can't think of anything that has new that
>> has
>> happened. The software people says the problem is ion the modem, not the
>> software.--
>> RDB
>>
>>
>> "Hal Hostetler [MVP-P/I]" wrote:
>>
>>> Couldn't tell you a thing about PC Doctor, I've never used it. What's
>>> changed in the last three weeks? What happens when you try to send a
>>> fax?
>>> What error messages do you get? What details about this can you tell
>>> us?
>>>
>>> Hal
>>> --
>>> Hal Hostetler, CPBE --
>>> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
>>> http://www.kvoa.com -- "When News breaks, we fix it!"
>>> KVOA Television, Tucson, AZ. NBC Channel 4
>>> Still Cadillacin' - www.badnewsbluesband.com
>>>
>>> "Dick" > wrote in message
>>> ...
>>> > Three weeks ago the fax worked fine, now it won't connect. PC Doctor
>>> > says
>>> > it
>>> > fails test 2911-203. How do I fix this?
>>>
>>>
>
>

[Dick]

I still don't know what to do here.
--
RDB


"Hal Hostetler [MVP-P/I]" wrote:

> Thank you for that tip, Chuck!
>
> Hal
> --
> Hal Hostetler, CPBE --
> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Still Cadillacin' - www.badnewsbluesband.com
>
> "Chuck" > wrote in message
> ...
> > "Dick" mentioned in a previous post that this was an internal modem. Many
> > of the internal modems are what is referred to as a "soft modem". This
> > means that they rely on a software driver to do things that might be done
> > in modem hardware when using an external modem.
> > That said, the problem he mentioned can be caused by a number of things,
> > and the modem driver or configuration is a likely suspect. I guess I'd
> > have to ask if the modem works properly when used as a "standard modem" or
> > data modem.
> >
> > One of the more screwball ways to coerce win XP fax to install properly
> > and work with modems not on the support list was to install a "Standard
> > modem" first. Evidently, this makes some registry entries that otherwise
> > may not be made (and should have been by the OEM modem installer). I've
> > used this method to get old Supra and USR external modems to work with XP.
> > It also seems to help with some "white box" internal modems when they
> > don't install properly, or the XP fax software installs but does not work.
> >
> > "Dick" > wrote in message
> > ...
> >> It doesn't give me an error message. It will beep about 6 times
> >> (numbers?)
> >> then stop, a series of spaced beeps, and the operator comes on with "if
> >> you'd
> >> like to make a call....etc". I can't think of anything that has new that
> >> has
> >> happened. The software people says the problem is ion the modem, not the
> >> software.--
> >> RDB
> >>
> >>
> >> "Hal Hostetler [MVP-P/I]" wrote:
> >>
> >>> Couldn't tell you a thing about PC Doctor, I've never used it. What's
> >>> changed in the last three weeks? What happens when you try to send a
> >>> fax?
> >>> What error messages do you get? What details about this can you tell
> >>> us?
> >>>
> >>> Hal
> >>> --
> >>> Hal Hostetler, CPBE --
> >>> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> >>> http://www.kvoa.com -- "When News breaks, we fix it!"
> >>> KVOA Television, Tucson, AZ. NBC Channel 4
> >>> Still Cadillacin' - www.badnewsbluesband.com
> >>>
> >>> "Dick" > wrote in message
> >>> ...
> >>> > Three weeks ago the fax worked fine, now it won't connect. PC Doctor
> >>> > says
> >>> > it
> >>> > fails test 2911-203. How do I fix this?
> >>>
> >>>
> >
> >
>
>