Direct3D Issue

[Erik]

Hello. Several techs where I work are stumped on this one, and we are
rolling out a new application that requires Direct3D. We are using Direct3D
capable video cards, but cannot get Direct3D to function. Have tried
numerous steps (upgrading drivers, rolling back to original drivers, etc).
We have contacted the vendors (ATI and Nvidia), they stated that since we
image the PCs here with out image, they cannot assist, not their issue.
Anyone experience something similar and have a resolution?
Thanks.

[Andrew E.]

Thats fairly easy,go to run,type:DXDIAG In the Direct X utility,video page,
you'll see the option to enable or turn off Direct3D.That being youre card
has the ability.

"Erik" wrote:

> Hello. Several techs where I work are stumped on this one, and we are
> rolling out a new application that requires Direct3D. We are using Direct3D
> capable video cards, but cannot get Direct3D to function. Have tried
> numerous steps (upgrading drivers, rolling back to original drivers, etc).
> We have contacted the vendors (ATI and Nvidia), they stated that since we
> image the PCs here with out image, they cannot assist, not their issue.
> Anyone experience something similar and have a resolution?
> Thanks.

[Erik]

We have tried that, options are greyed out. But on the Properties of the
Display cards, on the Advanced tab, Direct3D is enabled.

"Andrew E." wrote:

> Thats fairly easy,go to run,type:DXDIAG In the Direct X utility,video page,
> you'll see the option to enable or turn off Direct3D.That being youre card
> has the ability.
>
> "Erik" wrote:
>
> > Hello. Several techs where I work are stumped on this one, and we are
> > rolling out a new application that requires Direct3D. We are using Direct3D
> > capable video cards, but cannot get Direct3D to function. Have tried
> > numerous steps (upgrading drivers, rolling back to original drivers, etc).
> > We have contacted the vendors (ATI and Nvidia), they stated that since we
> > image the PCs here with out image, they cannot assist, not their issue.
> > Anyone experience something similar and have a resolution?
> > Thanks.