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View Full Version : start button, Icons and taskbar missing?


GL
November 4th 08, 08:15 PM
I had a virus. I thank it is gone. my start button, desktop icons and task
bar are missing. I do have my background picture on my desktop. have tried to
restore XP, repair from the install menu original disk, I have been to Kellys
Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
the Task Manager. Can someone help ?..
--
GL

TaurArian[_3_]
November 4th 08, 08:28 PM
Have you seen this article:
Taskbar Is Missing When You Log On to Windows
http://support.microsoft.com/kb/318027



--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"GL" > wrote in message
...
>I had a virus. I thank it is gone. my start button, desktop icons and task
> bar are missing. I do have my background picture on my desktop. have tried
> to
> restore XP, repair from the install menu original disk, I have been to
> Kellys
> Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> the Task Manager. Can someone help ?..
> --
> GL

TaurArian[_3_]
November 4th 08, 08:28 PM
Have you seen this article:
Taskbar Is Missing When You Log On to Windows
http://support.microsoft.com/kb/318027



--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"GL" > wrote in message
...
>I had a virus. I thank it is gone. my start button, desktop icons and task
> bar are missing. I do have my background picture on my desktop. have tried
> to
> restore XP, repair from the install menu original disk, I have been to
> Kellys
> Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> the Task Manager. Can someone help ?..
> --
> GL

TaurArian[_3_]
November 4th 08, 08:28 PM
Have you seen this article:
Taskbar Is Missing When You Log On to Windows
http://support.microsoft.com/kb/318027



--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"GL" > wrote in message
...
>I had a virus. I thank it is gone. my start button, desktop icons and task
> bar are missing. I do have my background picture on my desktop. have tried
> to
> restore XP, repair from the install menu original disk, I have been to
> Kellys
> Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> the Task Manager. Can someone help ?..
> --
> GL

TaurArian[_3_]
November 4th 08, 08:28 PM
Have you seen this article:
Taskbar Is Missing When You Log On to Windows
http://support.microsoft.com/kb/318027



--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"GL" > wrote in message
...
>I had a virus. I thank it is gone. my start button, desktop icons and task
> bar are missing. I do have my background picture on my desktop. have tried
> to
> restore XP, repair from the install menu original disk, I have been to
> Kellys
> Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> the Task Manager. Can someone help ?..
> --
> GL

TaurArian[_3_]
November 4th 08, 08:28 PM
Have you seen this article:
Taskbar Is Missing When You Log On to Windows
http://support.microsoft.com/kb/318027



--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"GL" > wrote in message
...
>I had a virus. I thank it is gone. my start button, desktop icons and task
> bar are missing. I do have my background picture on my desktop. have tried
> to
> restore XP, repair from the install menu original disk, I have been to
> Kellys
> Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> the Task Manager. Can someone help ?..
> --
> GL

TaurArian[_3_]
November 4th 08, 08:28 PM
Have you seen this article:
Taskbar Is Missing When You Log On to Windows
http://support.microsoft.com/kb/318027



--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"GL" > wrote in message
...
>I had a virus. I thank it is gone. my start button, desktop icons and task
> bar are missing. I do have my background picture on my desktop. have tried
> to
> restore XP, repair from the install menu original disk, I have been to
> Kellys
> Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> the Task Manager. Can someone help ?..
> --
> GL

TaurArian[_3_]
November 4th 08, 08:28 PM
Have you seen this article:
Taskbar Is Missing When You Log On to Windows
http://support.microsoft.com/kb/318027



--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"GL" > wrote in message
...
>I had a virus. I thank it is gone. my start button, desktop icons and task
> bar are missing. I do have my background picture on my desktop. have tried
> to
> restore XP, repair from the install menu original disk, I have been to
> Kellys
> Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> the Task Manager. Can someone help ?..
> --
> GL

Elmo
November 4th 08, 11:06 PM
GL wrote:
> I had a virus. I thank it is gone. my start button, desktop icons and task
> bar are missing. I do have my background picture on my desktop. have tried to
> restore XP, repair from the install menu original disk, I have been to Kellys
> Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> the Task Manager. Can someone help ?..

You possibly still have a rootkit; one of those recently blocked all you
mentioned, except the Taskbar. In "Safe Mode with Networking", download
Malwarebytes, update its definitions, and run twice, if prompted. If
that alone doesn't help, download and install the "Free Avast!".
During the setup, click "Yes" to the Bootscan prompt, reboot, and wait
for the complete scan to complete. You might be prompted twice on what
to do about malware. Press the number 2 both times, to "delete all"
malware.

Restart, and if, when you click IE to open, you get an Avast! alert that
a rootkit has been detected, delete it, and do another bootscan as prompted.

There may be many ways to remove nasties, but this recently worked for me..

Free Avast!
http://dw.com.com/redir?edId=3&siteId=4&oId=1770-2001_4-0&ontId=2001_4&spi=f8c7c313d45edea6c732abb67c274b64&lop=btn&tag=tdw_dlicon&ltype=dl_dlnow&pid=10888427&mfgId=85737&merId=85737&pguid=Bxu7LQoPjAEAAAay1f4AAAE9&destUrl=http%3A%2F%2Fwww.download.com%2F3001-2001_4-10888427.html%3Fspi%3Df8c7c313d45edea6c732abb67c27 4b64

Install and update Malwarebytes' Antimalware (MBAM). Do a thorough scan,
not just the quick one. (From
http://www.elephantboycomputers.com/page2.html#Removing_Malware)

--
Joe =o)

Elmo
November 4th 08, 11:06 PM
GL wrote:
> I had a virus. I thank it is gone. my start button, desktop icons and task
> bar are missing. I do have my background picture on my desktop. have tried to
> restore XP, repair from the install menu original disk, I have been to Kellys
> Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> the Task Manager. Can someone help ?..

You possibly still have a rootkit; one of those recently blocked all you
mentioned, except the Taskbar. In "Safe Mode with Networking", download
Malwarebytes, update its definitions, and run twice, if prompted. If
that alone doesn't help, download and install the "Free Avast!".
During the setup, click "Yes" to the Bootscan prompt, reboot, and wait
for the complete scan to complete. You might be prompted twice on what
to do about malware. Press the number 2 both times, to "delete all"
malware.

Restart, and if, when you click IE to open, you get an Avast! alert that
a rootkit has been detected, delete it, and do another bootscan as prompted.

There may be many ways to remove nasties, but this recently worked for me..

Free Avast!
http://dw.com.com/redir?edId=3&siteId=4&oId=1770-2001_4-0&ontId=2001_4&spi=f8c7c313d45edea6c732abb67c274b64&lop=btn&tag=tdw_dlicon&ltype=dl_dlnow&pid=10888427&mfgId=85737&merId=85737&pguid=Bxu7LQoPjAEAAAay1f4AAAE9&destUrl=http%3A%2F%2Fwww.download.com%2F3001-2001_4-10888427.html%3Fspi%3Df8c7c313d45edea6c732abb67c27 4b64

Install and update Malwarebytes' Antimalware (MBAM). Do a thorough scan,
not just the quick one. (From
http://www.elephantboycomputers.com/page2.html#Removing_Malware)

--
Joe =o)

Elmo
November 4th 08, 11:06 PM
GL wrote:
> I had a virus. I thank it is gone. my start button, desktop icons and task
> bar are missing. I do have my background picture on my desktop. have tried to
> restore XP, repair from the install menu original disk, I have been to Kellys
> Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> the Task Manager. Can someone help ?..

You possibly still have a rootkit; one of those recently blocked all you
mentioned, except the Taskbar. In "Safe Mode with Networking", download
Malwarebytes, update its definitions, and run twice, if prompted. If
that alone doesn't help, download and install the "Free Avast!".
During the setup, click "Yes" to the Bootscan prompt, reboot, and wait
for the complete scan to complete. You might be prompted twice on what
to do about malware. Press the number 2 both times, to "delete all"
malware.

Restart, and if, when you click IE to open, you get an Avast! alert that
a rootkit has been detected, delete it, and do another bootscan as prompted.

There may be many ways to remove nasties, but this recently worked for me..

Free Avast!
http://dw.com.com/redir?edId=3&siteId=4&oId=1770-2001_4-0&ontId=2001_4&spi=f8c7c313d45edea6c732abb67c274b64&lop=btn&tag=tdw_dlicon&ltype=dl_dlnow&pid=10888427&mfgId=85737&merId=85737&pguid=Bxu7LQoPjAEAAAay1f4AAAE9&destUrl=http%3A%2F%2Fwww.download.com%2F3001-2001_4-10888427.html%3Fspi%3Df8c7c313d45edea6c732abb67c27 4b64

Install and update Malwarebytes' Antimalware (MBAM). Do a thorough scan,
not just the quick one. (From
http://www.elephantboycomputers.com/page2.html#Removing_Malware)

--
Joe =o)

Elmo
November 4th 08, 11:06 PM
GL wrote:
> I had a virus. I thank it is gone. my start button, desktop icons and task
> bar are missing. I do have my background picture on my desktop. have tried to
> restore XP, repair from the install menu original disk, I have been to Kellys
> Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> the Task Manager. Can someone help ?..

You possibly still have a rootkit; one of those recently blocked all you
mentioned, except the Taskbar. In "Safe Mode with Networking", download
Malwarebytes, update its definitions, and run twice, if prompted. If
that alone doesn't help, download and install the "Free Avast!".
During the setup, click "Yes" to the Bootscan prompt, reboot, and wait
for the complete scan to complete. You might be prompted twice on what
to do about malware. Press the number 2 both times, to "delete all"
malware.

Restart, and if, when you click IE to open, you get an Avast! alert that
a rootkit has been detected, delete it, and do another bootscan as prompted.

There may be many ways to remove nasties, but this recently worked for me..

Free Avast!
http://dw.com.com/redir?edId=3&siteId=4&oId=1770-2001_4-0&ontId=2001_4&spi=f8c7c313d45edea6c732abb67c274b64&lop=btn&tag=tdw_dlicon&ltype=dl_dlnow&pid=10888427&mfgId=85737&merId=85737&pguid=Bxu7LQoPjAEAAAay1f4AAAE9&destUrl=http%3A%2F%2Fwww.download.com%2F3001-2001_4-10888427.html%3Fspi%3Df8c7c313d45edea6c732abb67c27 4b64

Install and update Malwarebytes' Antimalware (MBAM). Do a thorough scan,
not just the quick one. (From
http://www.elephantboycomputers.com/page2.html#Removing_Malware)

--
Joe =o)

Elmo
November 4th 08, 11:06 PM
GL wrote:
> I had a virus. I thank it is gone. my start button, desktop icons and task
> bar are missing. I do have my background picture on my desktop. have tried to
> restore XP, repair from the install menu original disk, I have been to Kellys
> Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> the Task Manager. Can someone help ?..

You possibly still have a rootkit; one of those recently blocked all you
mentioned, except the Taskbar. In "Safe Mode with Networking", download
Malwarebytes, update its definitions, and run twice, if prompted. If
that alone doesn't help, download and install the "Free Avast!".
During the setup, click "Yes" to the Bootscan prompt, reboot, and wait
for the complete scan to complete. You might be prompted twice on what
to do about malware. Press the number 2 both times, to "delete all"
malware.

Restart, and if, when you click IE to open, you get an Avast! alert that
a rootkit has been detected, delete it, and do another bootscan as prompted.

There may be many ways to remove nasties, but this recently worked for me..

Free Avast!
http://dw.com.com/redir?edId=3&siteId=4&oId=1770-2001_4-0&ontId=2001_4&spi=f8c7c313d45edea6c732abb67c274b64&lop=btn&tag=tdw_dlicon&ltype=dl_dlnow&pid=10888427&mfgId=85737&merId=85737&pguid=Bxu7LQoPjAEAAAay1f4AAAE9&destUrl=http%3A%2F%2Fwww.download.com%2F3001-2001_4-10888427.html%3Fspi%3Df8c7c313d45edea6c732abb67c27 4b64

Install and update Malwarebytes' Antimalware (MBAM). Do a thorough scan,
not just the quick one. (From
http://www.elephantboycomputers.com/page2.html#Removing_Malware)

--
Joe =o)

Elmo
November 4th 08, 11:06 PM
GL wrote:
> I had a virus. I thank it is gone. my start button, desktop icons and task
> bar are missing. I do have my background picture on my desktop. have tried to
> restore XP, repair from the install menu original disk, I have been to Kellys
> Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> the Task Manager. Can someone help ?..

You possibly still have a rootkit; one of those recently blocked all you
mentioned, except the Taskbar. In "Safe Mode with Networking", download
Malwarebytes, update its definitions, and run twice, if prompted. If
that alone doesn't help, download and install the "Free Avast!".
During the setup, click "Yes" to the Bootscan prompt, reboot, and wait
for the complete scan to complete. You might be prompted twice on what
to do about malware. Press the number 2 both times, to "delete all"
malware.

Restart, and if, when you click IE to open, you get an Avast! alert that
a rootkit has been detected, delete it, and do another bootscan as prompted.

There may be many ways to remove nasties, but this recently worked for me..

Free Avast!
http://dw.com.com/redir?edId=3&siteId=4&oId=1770-2001_4-0&ontId=2001_4&spi=f8c7c313d45edea6c732abb67c274b64&lop=btn&tag=tdw_dlicon&ltype=dl_dlnow&pid=10888427&mfgId=85737&merId=85737&pguid=Bxu7LQoPjAEAAAay1f4AAAE9&destUrl=http%3A%2F%2Fwww.download.com%2F3001-2001_4-10888427.html%3Fspi%3Df8c7c313d45edea6c732abb67c27 4b64

Install and update Malwarebytes' Antimalware (MBAM). Do a thorough scan,
not just the quick one. (From
http://www.elephantboycomputers.com/page2.html#Removing_Malware)

--
Joe =o)

Elmo
November 4th 08, 11:06 PM
GL wrote:
> I had a virus. I thank it is gone. my start button, desktop icons and task
> bar are missing. I do have my background picture on my desktop. have tried to
> restore XP, repair from the install menu original disk, I have been to Kellys
> Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> the Task Manager. Can someone help ?..

You possibly still have a rootkit; one of those recently blocked all you
mentioned, except the Taskbar. In "Safe Mode with Networking", download
Malwarebytes, update its definitions, and run twice, if prompted. If
that alone doesn't help, download and install the "Free Avast!".
During the setup, click "Yes" to the Bootscan prompt, reboot, and wait
for the complete scan to complete. You might be prompted twice on what
to do about malware. Press the number 2 both times, to "delete all"
malware.

Restart, and if, when you click IE to open, you get an Avast! alert that
a rootkit has been detected, delete it, and do another bootscan as prompted.

There may be many ways to remove nasties, but this recently worked for me..

Free Avast!
http://dw.com.com/redir?edId=3&siteId=4&oId=1770-2001_4-0&ontId=2001_4&spi=f8c7c313d45edea6c732abb67c274b64&lop=btn&tag=tdw_dlicon&ltype=dl_dlnow&pid=10888427&mfgId=85737&merId=85737&pguid=Bxu7LQoPjAEAAAay1f4AAAE9&destUrl=http%3A%2F%2Fwww.download.com%2F3001-2001_4-10888427.html%3Fspi%3Df8c7c313d45edea6c732abb67c27 4b64

Install and update Malwarebytes' Antimalware (MBAM). Do a thorough scan,
not just the quick one. (From
http://www.elephantboycomputers.com/page2.html#Removing_Malware)

--
Joe =o)

PaulM[_3_]
November 5th 08, 12:29 AM
Go here and download and run FixShell.
http://www.paulsxp.com/forum/viewtopic.php?f=13&t=133

--
Paul's XP and Vista Tweaks
--------------------------------------------
www.paulsxp.com

Paul's XP and Vista Help Forum
-------------------------------------------------
www.paulsxp.com/forum

LiveSupport
-------------------
www.supportspace.com/?aiu=paulm

"GL" > wrote in message
...
> I had a virus. I thank it is gone. my start button, desktop icons and task
> bar are missing. I do have my background picture on my desktop. have tried
> to
> restore XP, repair from the install menu original disk, I have been to
> Kellys
> Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> the Task Manager. Can someone help ?..
> --
> GL

Graeme
November 5th 08, 01:54 AM
Do a control alt delete

Then click on file list and then run new task

Run regedit

Then navigate to

HKEY_Local_Machine\Software\Microsoft\Windows NT\Current Version\ Image File
Execution

If you find explorer.exe under that branch then delete it.

Restart the computer and you will then have the desktop back

If it is the same virus I have seen lately

all the best

Graeme



"GL" wrote:

> I had a virus. I thank it is gone. my start button, desktop icons and task
> bar are missing. I do have my background picture on my desktop. have tried to
> restore XP, repair from the install menu original disk, I have been to Kellys
> Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> the Task Manager. Can someone help ?..
> --
> GL

GL
November 5th 08, 04:29 AM
:) Thanks :) Graeme, you are a big help. I have my desktop back with all
Icons and start menu. I dont know yet what else the virus has done or what
dammage I have done trying to fix it. Thank You

Glen

--
GL


"Graeme" wrote:

> Do a control alt delete
>
> Then click on file list and then run new task
>
> Run regedit
>
> Then navigate to
>
> HKEY_Local_Machine\Software\Microsoft\Windows NT\Current Version\ Image File
> Execution
>
> If you find explorer.exe under that branch then delete it.
>
> Restart the computer and you will then have the desktop back
>
> If it is the same virus I have seen lately
>
> all the best
>
> Graeme
>
>
>
> "GL" wrote:
>
> > I had a virus. I thank it is gone. my start button, desktop icons and task
> > bar are missing. I do have my background picture on my desktop. have tried to
> > restore XP, repair from the install menu original disk, I have been to Kellys
> > Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> > the Task Manager. Can someone help ?..
> > --
> > GL

Graeme
November 5th 08, 05:47 AM
Hi Glen
Glad to hear it worked
The next step is to update your antivirus software and then do a full scan
of the system and also an addware check
If the virus is identified then search its name in google for infomation on
anything else it might have changed.
I think from memory there was a possibility it could affect usb drivers in
some cases
The email that has been causing this problem has been a fake ups shipping
notification that instead infects the system
all the best

Graeme

"GL" wrote:

> :) Thanks :) Graeme, you are a big help. I have my desktop back with all
> Icons and start menu. I dont know yet what else the virus has done or what
> dammage I have done trying to fix it. Thank You
>
> Glen
>
> --
> GL
>
>
> "Graeme" wrote:
>
> > Do a control alt delete
> >
> > Then click on file list and then run new task
> >
> > Run regedit
> >
> > Then navigate to
> >
> > HKEY_Local_Machine\Software\Microsoft\Windows NT\Current Version\ Image File
> > Execution
> >
> > If you find explorer.exe under that branch then delete it.
> >
> > Restart the computer and you will then have the desktop back
> >
> > If it is the same virus I have seen lately
> >
> > all the best
> >
> > Graeme
> >
> >
> >
> > "GL" wrote:
> >
> > > I had a virus. I thank it is gone. my start button, desktop icons and task
> > > bar are missing. I do have my background picture on my desktop. have tried to
> > > restore XP, repair from the install menu original disk, I have been to Kellys
> > > Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> > > the Task Manager. Can someone help ?..
> > > --
> > > GL

Kelly
November 5th 08, 07:14 PM
Great catch! :o)

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Happy Birthday if today is your birthday!

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Graeme" > wrote in message
...
> Do a control alt delete
>
> Then click on file list and then run new task
>
> Run regedit
>
> Then navigate to
>
> HKEY_Local_Machine\Software\Microsoft\Windows NT\Current Version\ Image
> File
> Execution
>
> If you find explorer.exe under that branch then delete it.
>
> Restart the computer and you will then have the desktop back
>
> If it is the same virus I have seen lately
>
> all the best
>
> Graeme
>
>
>
> "GL" wrote:
>
>> I had a virus. I thank it is gone. my start button, desktop icons and
>> task
>> bar are missing. I do have my background picture on my desktop. have
>> tried to
>> restore XP, repair from the install menu original disk, I have been to
>> Kellys
>> Korners ( 275,117,& 195). Nothing helps. The only thing that will work
>> is
>> the Task Manager. Can someone help ?..
>> --
>> GL

JC
November 20th 08, 10:32 PM
Thanks it works wonderful, my firts idea about the problem was virus, so I
did an scan, but it did not gave me back the icons so I did what you say an
it worked

"Graeme" wrote:

> Do a control alt delete
>
> Then click on file list and then run new task
>
> Run regedit
>
> Then navigate to
>
> HKEY_Local_Machine\Software\Microsoft\Windows NT\Current Version\ Image File
> Execution
>
> If you find explorer.exe under that branch then delete it.
>
> Restart the computer and you will then have the desktop back
>
> If it is the same virus I have seen lately
>
> all the best
>
> Graeme
>
>
>
> "GL" wrote:
>
> > I had a virus. I thank it is gone. my start button, desktop icons and task
> > bar are missing. I do have my background picture on my desktop. have tried to
> > restore XP, repair from the install menu original disk, I have been to Kellys
> > Korners ( 275,117,& 195). Nothing helps. The only thing that will work is
> > the Task Manager. Can someone help ?..
> > --
> > GL

Google