spoolsv.exe - Application Error, after updating to Winodws XP SP3.

[bani[_2_]]

hi...does anyone know what to do, i cannot access my printer
for some reason (after updating my win xp SP2 to SP3), Application Error
Faulting application spoolsv.exe, "The instruction at "0x7e5d827d" referenced
memory at "0x0000006c"

[kiri]

I'm having the same problem. My computer no longer has any printers
available. When I open Printers & Faxes under the control menu, it says the
print spooler service is not working. This is ridiculous!!!

"bani" wrote:

> hi...does anyone know what to do, i cannot access my printer
> for some reason (after updating my win xp SP2 to SP3), Application Error
> Faulting application spoolsv.exe, "The instruction at "0x7e5d827d" referenced
> memory at "0x0000006c"
>

[Paul Baker [MVP, Windows Desktop Experience]]

Usually this is caused by a third party component loaded into the Print
Spooler process that is defective and causes stability. It is likely that
Service Pack 3 simply exposed a defect (bug) in a driver, print monitor or
other component. If so, it would be the responsiblity of the printer
manufacturer to provide an update to the component.

This article explains more:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

You can use the advice in this article to clean your system of third party
components, then add them one by one until it crashes again. Then you have
found the defective component. You can try getting a newer version from the
printer manufacturer's web site. If that does not work, you may need to
start a support incident with them.

This happens so much that perhaps the security folks and the printing folks
at Microsoft need to get together and find a way of isolating bad printer
drivers.

Paul

"Kiri" > wrote in message
...
> I'm having the same problem. My computer no longer has any printers
> available. When I open Printers & Faxes under the control menu, it says
> the
> print spooler service is not working. This is ridiculous!!!
>
> "bani" wrote:
>
>> hi...does anyone know what to do, i cannot access my printer
>> for some reason (after updating my win xp SP2 to SP3), Application Error
>> Faulting application spoolsv.exe, "The instruction at "0x7e5d827d"
>> referenced
>> memory at "0x0000006c"
>>