Windows media Player 11

[rowono]

This should be a question I shouldn't have to ask here. But when i tried tech
help, they said they couldn't help me. I tried the info listed, but they
didn't even have WMP 11 listed! And trying the tech help listed would make me
pay for it. Ridiculous! The problem is simple. I have a media player that
came with the computer. According to the book, it plays audio, videos and
DVDs. Everything works but the DVD player. I tried the Checkup Tool. It says
I have no DVD decoder. I don't want to buy one, so I installed WMP 11. DVDs
still don't play, and it still says I don't have a DVD decoder. Was there one
one in the Media Player? If not, is there one i can get for free? The
company had the info, and I gave them a way to check it , and got no help.
But then if i did, I wouldn't have to pay them! Is there a simple solution to
this, or have i misunderstood everything? Thanks!

[Rich Barry]

Here is some good info
http://support.microsoft.com/default.aspx?scid=kb;en-us;306331

If you got a Dvd drive with your Computer then you should have the
required software on a CD or Dvd provided.

"rowono" > wrote in message
...
> This should be a question I shouldn't have to ask here. But when i tried
> tech
> help, they said they couldn't help me. I tried the info listed, but they
> didn't even have WMP 11 listed! And trying the tech help listed would make
> me
> pay for it. Ridiculous! The problem is simple. I have a media player that
> came with the computer. According to the book, it plays audio, videos and
> DVDs. Everything works but the DVD player. I tried the Checkup Tool. It
> says
> I have no DVD decoder. I don't want to buy one, so I installed WMP 11.
> DVDs
> still don't play, and it still says I don't have a DVD decoder. Was there
> one
> one in the Media Player? If not, is there one i can get for free? The
> company had the info, and I gave them a way to check it , and got no help.
> But then if i did, I wouldn't have to pay them! Is there a simple solution
> to
> this, or have i misunderstood everything? Thanks!

[John Inzer]

rowono wrote:
> This should be a question I shouldn't have to ask here. But when i
> tried tech help, they said they couldn't help me. I tried the info
> listed, but they didn't even have WMP 11 listed! And trying the tech
> help listed would make me pay for it. Ridiculous! The problem is
> simple. I have a media player that came with the computer. According
> to the book, it plays audio, videos and DVDs. Everything works but
> the DVD player. I tried the Checkup Tool. It says I have no DVD
> decoder. I don't want to buy one, so I installed WMP 11. DVDs still
> don't play, and it still says I don't have a DVD decoder. Was there
> one one in the Media Player? If not, is there one i can get for free?
> The company had the info, and I gave them a way to check it , and got
> no help. But then if i did, I wouldn't have to pay them! Is there a
> simple solution to this, or have i misunderstood everything? Thanks!
=====================================
Download and install the following free player.

Use it to play your DVDs.

VLC Media Player
http://www.videolan.org/

--

John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk