System Restore

[Grandma_Ida]

History, Could not make outgoing emails using Mozilla Thunderbird Email.
Recently switched ISP (Timewarner) and was told to use "Roadrunner" tech
support gave me a 16 digit Password that I had to send with each outgoing
email. T-bird saved PW, but when I closed out of mail, my desk top was black,
NO icons. I went to System Restore but this was turned off. One of my kids
placed another program on my computer called "ERUNT" but I do not know how to
use it and can;t find instructions or web address. I do not want to muck up
my computer anymore.

Does anyone know how to use this program or is there another way to restore
my settings? Thank you all, I use to be good at keeping computers
running...thanks

Tech support also re-installed Firefox and I lost hundreds of my favorites,
a years worth of research! Can these be found. Between my kids/grandkids and
ISP tech support I am at wits end.

[Galen Somerville]

"Grandma_Ida" > wrote in message
...
> History, Could not make outgoing emails using Mozilla Thunderbird Email.
> Recently switched ISP (Timewarner) and was told to use "Roadrunner" tech
> support gave me a 16 digit Password that I had to send with each outgoing
> email. T-bird saved PW, but when I closed out of mail, my desk top was black,
> NO icons. I went to System Restore but this was turned off. One of my kids
> placed another program on my computer called "ERUNT" but I do not know how to
> use it and can;t find instructions or web address. I do not want to muck up
> my computer anymore.
>
> Does anyone know how to use this program or is there another way to restore
> my settings? Thank you all, I use to be good at keeping computers
> running...thanks
>
> Tech support also re-installed Firefox and I lost hundreds of my favorites,
> a years worth of research! Can these be found. Between my kids/grandkids and
> ISP tech support I am at wits end.

In Real Estate the words are Location, Location, Location.

Now you have learned the hard way that with computers the words are Backup, Backup, Backup

Galen

[Grandma_Ida]

I am certain I have backup young man, I am asking how to run that program.
Hope folks respond kinder when you hit 87 yrs,today in fact.

"Galen Somerville" wrote:

>
> "Grandma_Ida" > wrote in message
> ...
> > History, Could not make outgoing emails using Mozilla Thunderbird Email.
> > Recently switched ISP (Timewarner) and was told to use "Roadrunner" tech
> > support gave me a 16 digit Password that I had to send with each outgoing
> > email. T-bird saved PW, but when I closed out of mail, my desk top was black,
> > NO icons. I went to System Restore but this was turned off. One of my kids
> > placed another program on my computer called "ERUNT" but I do not know how to
> > use it and can;t find instructions or web address. I do not want to muck up
> > my computer anymore.
> >
> > Does anyone know how to use this program or is there another way to restore
> > my settings? Thank you all, I use to be good at keeping computers
> > running...thanks
> >
> > Tech support also re-installed Firefox and I lost hundreds of my favorites,
> > a years worth of research! Can these be found. Between my kids/grandkids and
> > ISP tech support I am at wits end.
>
> In Real Estate the words are Location, Location, Location.
>
> Now you have learned the hard way that with computers the words are Backup, Backup, Backup
>
> Galen
>
>
>

[Lem[_2_]]

Grandma_Ida wrote:
> History, Could not make outgoing emails using Mozilla Thunderbird Email.
> Recently switched ISP (Timewarner) and was told to use "Roadrunner" tech
> support gave me a 16 digit Password that I had to send with each outgoing
> email. T-bird saved PW, but when I closed out of mail, my desk top was black,
> NO icons. I went to System Restore but this was turned off. One of my kids
> placed another program on my computer called "ERUNT" but I do not know how to
> use it and can;t find instructions or web address. I do not want to muck up
> my computer anymore.
>
> Does anyone know how to use this program or is there another way to restore
> my settings? Thank you all, I use to be good at keeping computers
> running...thanks
>
> Tech support also re-installed Firefox and I lost hundreds of my favorites,
> a years worth of research! Can these be found. Between my kids/grandkids and
> ISP tech support I am at wits end.

Erunt is a very useful program, but if you never used it, it won't have
created a backup (and it only backs up the registry, not data such as
your Firefox bookmarks). The very first result of a Google search for
"Erunt" is http://www.larshederer.homepage.t-online.de/erunt/ which is
the home page of Erunt's developer.

You left out a lot between "my desk top was black" and "Tech support
also re-installed Firefox." Normally reinstalling Firefox shouldn't
have deleted your bookmarks; it's impossible for us to know what else
"tech support" may have done to get you in this situation.

See if the following helps:
http://support.mozilla.com/en-US/kb/Lost+Bookmarks


--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

[Brian A.[_2_]]

Happy Birthday Grandma_Ida.

Download page: http://www.larshederer.homepage.t-online.de/erunt/

Info page: http://www.larshederer.homepage.t-online.de/erunt/erunt.txt

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"Grandma_Ida" > wrote in message
...
>I am certain I have backup young man, I am asking how to run that program.
> Hope folks respond kinder when you hit 87 yrs,today in fact.
>
> "Galen Somerville" wrote:
>
>>
>> "Grandma_Ida" > wrote in message
>> ...
>> > History, Could not make outgoing emails using Mozilla Thunderbird
>> > Email.
>> > Recently switched ISP (Timewarner) and was told to use "Roadrunner"
>> > tech
>> > support gave me a 16 digit Password that I had to send with each
>> > outgoing
>> > email. T-bird saved PW, but when I closed out of mail, my desk top was
>> > black,
>> > NO icons. I went to System Restore but this was turned off. One of my
>> > kids
>> > placed another program on my computer called "ERUNT" but I do not know
>> > how to
>> > use it and can;t find instructions or web address. I do not want to
>> > muck up
>> > my computer anymore.
>> >
>> > Does anyone know how to use this program or is there another way to
>> > restore
>> > my settings? Thank you all, I use to be good at keeping computers
>> > running...thanks
>> >
>> > Tech support also re-installed Firefox and I lost hundreds of my
>> > favorites,
>> > a years worth of research! Can these be found. Between my
>> > kids/grandkids and
>> > ISP tech support I am at wits end.
>>
>> In Real Estate the words are Location, Location, Location.
>>
>> Now you have learned the hard way that with computers the words are
>> Backup, Backup, Backup
>>
>> Galen
>>
>>
>>

[Lem[_2_]]

Grandma_Ida wrote:
> I am certain I have backup young man, I am asking how to run that program.
> Hope folks respond kinder when you hit 87 yrs,today in fact.
>
> "Galen Somerville" wrote:
>
>> "Grandma_Ida" > wrote in message
>> ...
>>> History, Could not make outgoing emails using Mozilla Thunderbird Email.
>>> Recently switched ISP (Timewarner) and was told to use "Roadrunner" tech
>>> support gave me a 16 digit Password that I had to send with each outgoing
>>> email. T-bird saved PW, but when I closed out of mail, my desk top was black,
>>> NO icons. I went to System Restore but this was turned off. One of my kids
>>> placed another program on my computer called "ERUNT" but I do not know how to
>>> use it and can;t find instructions or web address. I do not want to muck up
>>> my computer anymore.
>>>
>>> Does anyone know how to use this program or is there another way to restore
>>> my settings? Thank you all, I use to be good at keeping computers
>>> running...thanks
>>>
>>> Tech support also re-installed Firefox and I lost hundreds of my favorites,
>>> a years worth of research! Can these be found. Between my kids/grandkids and
>>> ISP tech support I am at wits end.
>> In Real Estate the words are Location, Location, Location.
>>
>> Now you have learned the hard way that with computers the words are Backup, Backup, Backup
>>
>> Galen
>>
>>
>>

If the link in my other post doesn't help, and you do have a recent
backup (from before the FF re-install) saved somewhere, the file you
want is:

%APPDATA%\Mozilla\Firefox\Profiles\xxxxxxxx.defaul t\bookmarks.html

where %APPDATA% is
C:\Documents and Settings\<your username>\Application Data
and xxxxxxxx is a random string of characters.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

[Grandma_Ida]

You boys are kind, thank you. I will give it a try. Thank you Brian,

"Brian A." wrote:

> Happy Birthday Grandma_Ida.
>
> Download page: http://www.larshederer.homepage.t-online.de/erunt/
>
> Info page: http://www.larshederer.homepage.t-online.de/erunt/erunt.txt
>
> --
>
> Brian A. Sesko { MS MVP_Shell/User }
> Conflicts start where information lacks.
> http://basconotw.mvps.org/
>
> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
> How to ask a question: http://support.microsoft.com/kb/555375
>
>
> "Grandma_Ida" > wrote in message
> ...
> >I am certain I have backup young man, I am asking how to run that program.
> > Hope folks respond kinder when you hit 87 yrs,today in fact.
> >
> > "Galen Somerville" wrote:
> >
> >>
> >> "Grandma_Ida" > wrote in message
> >> ...
> >> > History, Could not make outgoing emails using Mozilla Thunderbird
> >> > Email.
> >> > Recently switched ISP (Timewarner) and was told to use "Roadrunner"
> >> > tech
> >> > support gave me a 16 digit Password that I had to send with each
> >> > outgoing
> >> > email. T-bird saved PW, but when I closed out of mail, my desk top was
> >> > black,
> >> > NO icons. I went to System Restore but this was turned off. One of my
> >> > kids
> >> > placed another program on my computer called "ERUNT" but I do not know
> >> > how to
> >> > use it and can;t find instructions or web address. I do not want to
> >> > muck up
> >> > my computer anymore.
> >> >
> >> > Does anyone know how to use this program or is there another way to
> >> > restore
> >> > my settings? Thank you all, I use to be good at keeping computers
> >> > running...thanks
> >> >
> >> > Tech support also re-installed Firefox and I lost hundreds of my
> >> > favorites,
> >> > a years worth of research! Can these be found. Between my
> >> > kids/grandkids and
> >> > ISP tech support I am at wits end.
> >>
> >> In Real Estate the words are Location, Location, Location.
> >>
> >> Now you have learned the hard way that with computers the words are
> >> Backup, Backup, Backup
> >>
> >> Galen
> >>
> >>
> >>
>
>

[Grandma_Ida]

THank you Lem

"Lem" wrote:

> Grandma_Ida wrote:
> > History, Could not make outgoing emails using Mozilla Thunderbird Email.
> > Recently switched ISP (Timewarner) and was told to use "Roadrunner" tech
> > support gave me a 16 digit Password that I had to send with each outgoing
> > email. T-bird saved PW, but when I closed out of mail, my desk top was black,
> > NO icons. I went to System Restore but this was turned off. One of my kids
> > placed another program on my computer called "ERUNT" but I do not know how to
> > use it and can;t find instructions or web address. I do not want to muck up
> > my computer anymore.
> >
> > Does anyone know how to use this program or is there another way to restore
> > my settings? Thank you all, I use to be good at keeping computers
> > running...thanks
> >
> > Tech support also re-installed Firefox and I lost hundreds of my favorites,
> > a years worth of research! Can these be found. Between my kids/grandkids and
> > ISP tech support I am at wits end.
>
> Erunt is a very useful program, but if you never used it, it won't have
> created a backup (and it only backs up the registry, not data such as
> your Firefox bookmarks). The very first result of a Google search for
> "Erunt" is http://www.larshederer.homepage.t-online.de/erunt/ which is
> the home page of Erunt's developer.
>
> You left out a lot between "my desk top was black" and "Tech support
> also re-installed Firefox." Normally reinstalling Firefox shouldn't
> have deleted your bookmarks; it's impossible for us to know what else
> "tech support" may have done to get you in this situation.
>
> See if the following helps:
> http://support.mozilla.com/en-US/kb/Lost+Bookmarks
>
>
> --
> Lem -- MS-MVP
>
> To the moon and back with 2K words of RAM and 36K words of ROM.
> http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
> http://history.nasa.gov/afj/compessay.htm
>

[Galen Somerville]

Well I'll be 81 next month. I wasn't talking about a backup program. A backup program is
only good if you have purposely backed up your data onto a CD/DVD or an external hard
drive..

Galen

"Grandma_Ida" > wrote in message
...
>I am certain I have backup young man, I am asking how to run that program.
> Hope folks respond kinder when you hit 87 yrs,today in fact.
>
> "Galen Somerville" wrote:
>
>>
>> "Grandma_Ida" > wrote in message
>> ...
>> > History, Could not make outgoing emails using Mozilla Thunderbird Email.
>> > Recently switched ISP (Timewarner) and was told to use "Roadrunner" tech
>> > support gave me a 16 digit Password that I had to send with each outgoing
>> > email. T-bird saved PW, but when I closed out of mail, my desk top was black,
>> > NO icons. I went to System Restore but this was turned off. One of my kids
>> > placed another program on my computer called "ERUNT" but I do not know how to
>> > use it and can;t find instructions or web address. I do not want to muck up
>> > my computer anymore.
>> >
>> > Does anyone know how to use this program or is there another way to restore
>> > my settings? Thank you all, I use to be good at keeping computers
>> > running...thanks
>> >
>> > Tech support also re-installed Firefox and I lost hundreds of my favorites,
>> > a years worth of research! Can these be found. Between my kids/grandkids and
>> > ISP tech support I am at wits end.
>>
>> In Real Estate the words are Location, Location, Location.
>>
>> Now you have learned the hard way that with computers the words are Backup, Backup,
>> Backup
>>
>> Galen
>>
>>
>>

[Pegasus \(MVP\)[_3010_]]

"Galen Somerville" > wrote in message
...
> Well I'll be 81 next month. I wasn't talking about a backup program. A
> backup program is only good if you have purposely backed up your data onto
> a CD/DVD or an external hard drive..
>
> Galen

This is half the story. The other half is: A backup program is only good if
you do a partial test recovery right at the beginning and then another one
perhaps twice each year. I've seen too many people backing up their data
religiously, week after week. When the crunch came years later, they
realised that something had gone wrong at some stage and that the backups
were perfectly useless.

Plus, of course these often overlooked points: The backup medium (CD, DVD,
external disk) must be kept well away from the PC for most of the time.
Heard about the student who backed up his thesis every night to a USB flash
disk, plugged permanently into the laptop? It got stolen . . . And the one
who used a single backup medium? His mid-term project got corrupted as he
saved it to disk (without him noticing), and he then backed it up to his
only backup medium, thus destroying the one healthy copy he had left . . .

[Jake Marley]

On Sun, 1 Feb 2009 00:08:17 +0100, "Pegasus \(MVP\)"
> wrote:

>
>
>"Galen Somerville" > wrote in message
...
>> Well I'll be 81 next month. I wasn't talking about a backup program. A
>> backup program is only good if you have purposely backed up your data onto
>> a CD/DVD or an external hard drive..
>>
>> Galen
>
>This is half the story. The other half is: A backup program is only good if
>you do a partial test recovery right at the beginning and then another one
>perhaps twice each year. I've seen too many people backing up their data
>religiously, week after week. When the crunch came years later, they
>realised that something had gone wrong at some stage and that the backups
>were perfectly useless.
>
>Plus, of course these often overlooked points: The backup medium (CD, DVD,
>external disk) must be kept well away from the PC for most of the time.
>Heard about the student who backed up his thesis every night to a USB flash
>disk, plugged permanently into the laptop? It got stolen . . . And the one
>who used a single backup medium? His mid-term project got corrupted as he
>saved it to disk (without him noticing), and he then backed it up to his
>only backup medium, thus destroying the one healthy copy he had left . . .
>

And all this [thread hijacking] is gonna help Granny fix her
computer.... HOW!?

[Pegasus \(MVP\)[_3012_]]

"Jake Marley" > wrote in message
...
> On Sun, 1 Feb 2009 00:08:17 +0100, "Pegasus \(MVP\)"
> > wrote:
>
>>
>>
>>"Galen Somerville" > wrote in message
...
>>> Well I'll be 81 next month. I wasn't talking about a backup program. A
>>> backup program is only good if you have purposely backed up your data
>>> onto
>>> a CD/DVD or an external hard drive..
>>>
>>> Galen
>>
>>This is half the story. The other half is: A backup program is only good
>>if
>>you do a partial test recovery right at the beginning and then another one
>>perhaps twice each year. I've seen too many people backing up their data
>>religiously, week after week. When the crunch came years later, they
>>realised that something had gone wrong at some stage and that the backups
>>were perfectly useless.
>>
>>Plus, of course these often overlooked points: The backup medium (CD, DVD,
>>external disk) must be kept well away from the PC for most of the time.
>>Heard about the student who backed up his thesis every night to a USB
>>flash
>>disk, plugged permanently into the laptop? It got stolen . . . And the one
>>who used a single backup medium? His mid-term project got corrupted as he
>>saved it to disk (without him noticing), and he then backed it up to his
>>only backup medium, thus destroying the one healthy copy he had left . . .
>>
>
> And all this [thread hijacking] is gonna help Granny fix her
> computer.... HOW!?

Two steps:
1. She is currently following Brian A.'s advice to fix her machine.
2. She will then set up a proper backup process.

If Step 1. does not work then I expect she'll post again so that someone
else can make further suggestions.