Windows Explorer

[BS]

Can anyone help....???

Whenever I RIGHT click on icons on the desks top or
on "Windows Explorer" I get a message like this.....
Windows Explorer has encountered a problem & needs to
close. We're sorry for any inconvenience
And when I clicked for more info, I get the following
message....
Windows Explorer
Error Signature
AppName:explorer.exe
AppVer.6.0.2600.0 ModName:cnvshell.dll
ModVer.6.3.3.0 Offset 00004d60

Please let me know what I should do??

[Nicholas]

Windows Explorer Quits Unexpectedly or You Receive an Error=20
Message When You Right-Click a File
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;824136

To resolve this problem immediately, contact Microsoft Product=20
Support Services to obtain the fix.
http://support.microsoft.com/default.aspx?scid=3Dfh;[LN];CNTACTMS

In special cases, charges that are ordinarily incurred for support calls =

may be canceled if a Microsoft Support Professional determines that=20
a specific update will resolve your problem.

--=20
Nicholas

----------------------------------------------------------------------

"BS" > wrote in message:
...

| Can anyone help....???=20
|=20
| Whenever I RIGHT click on icons on the desks top or=20
| on "Windows Explorer" I get a message like this.....=20
| Windows Explorer has encountered a problem & needs to=20
| close. We're sorry for any inconvenience=20
| And when I clicked for more info, I get the following=20
| message....=20
| Windows Explorer=20
| Error Signature=20
| AppName:explorer.exe=20
| AppVer.6.0.2600.0 ModName:cnvshell.dll=20
| ModVer.6.3.3.0 Offset 00004d60=20
|=20
| Please let me know what I should do??