IE7 breaks Windows Media Player streaming media

[Brian]

We just rolled out IE7 in our office. Now nobody is able to streaming
internet radio or streaming video from our website through windows media
player. It is happening with both WMP 11 and WMP 9. When someone opens
windows media player, selects Media Guide, clicks Internet Radio, and clicks
listen under one of the station they get a very quick file download window
and then WMP says it is connecting and then it locks up. If I open task
manager wmplayer.exe is using 80% - 100% of the CPU and never responds again
until I kill the process and re-open it.


Here is the really strange part of this. Myself and 2 other admins have
been using/test IE7 for about a year and have had zero problems. I can login
to any of our computers with our Domain Admin account and it works fine.
However, if i temporarly make a normal user account and local or domain admin
they still have the problem.


I have tried uninstalling and reinstalling IE7 and WMP. If i roll IE back
to IE6 it works fine. The second I install IE7 it breaks again.

I have figured out that it has something to do with a setting somewhere in
our default user profile. The users that are having a problem with this are
user's whose profiles have been rebuilt in the past year. If i create a new
user the problem happens. I took my profile, which hasn't been rebuild in a
few years, copied it over the to the test machine, logged in, and it works
fine. I just haven't figured out what changed in our default user profile
that is causing the problem.


Thanks!!!

[John Inzer[_2_]]

Brian wrote:
> We just rolled out IE7 in our office. Now nobody is able to streaming
> internet radio or streaming video from our website through windows
> media player. It is happening with both WMP 11 and WMP 9. When
> someone opens windows media player, selects Media Guide, clicks
> Internet Radio, and clicks listen under one of the station they get a
> very quick file download window and then WMP says it is connecting
> and then it locks up. If I open task manager wmplayer.exe is using
> 80% - 100% of the CPU and never responds again until I kill the
> process and re-open it.
>
>
> Here is the really strange part of this. Myself and 2 other admins
> have been using/test IE7 for about a year and have had zero problems.
> I can login to any of our computers with our Domain Admin account and
> it works fine. However, if i temporarly make a normal user account
> and local or domain admin they still have the problem.
>
>
> I have tried uninstalling and reinstalling IE7 and WMP. If i roll IE
> back to IE6 it works fine. The second I install IE7 it breaks again.
>
> I have figured out that it has something to do with a setting
> somewhere in our default user profile. The users that are having a
> problem with this are user's whose profiles have been rebuilt in the
> past year. If i create a new user the problem happens. I took my
> profile, which hasn't been rebuild in a few years, copied it over the
> to the test machine, logged in, and it works fine. I just haven't
> figured out what changed in our default user profile that is causing
> the problem.
>
>
> Thanks!!!
=====================================
Maybe the following article would be worth a look:

(934275) You cannot watch streaming
video or download a file after you install
Windows Internet Explorer 7
http://support.microsoft.com/kb/934275/

Just wondering why you did not install IE8?

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

[Brian]

I have been through that article and fully patched the system and still have
the problem.

We haven't gone to IE8 because I personally don't like or trust it yet. I
haven't tested it throughly yet. We never role things out as soon as they
are released.

[PA Bear [MS MVP]]

[Forwarded to WMP-specfic newsgroup via crosspost]

Brian wrote:
> We just rolled out IE7 in our office. Now nobody is able to streaming
> internet radio or streaming video from our website through windows media
> player. It is happening with both WMP 11 and WMP 9. When someone opens
> windows media player, selects Media Guide, clicks Internet Radio, and
> clicks
> listen under one of the station they get a very quick file download window
> and then WMP says it is connecting and then it locks up. If I open task
> manager wmplayer.exe is using 80% - 100% of the CPU and never responds
> again
> until I kill the process and re-open it.
>
>
> Here is the really strange part of this. Myself and 2 other admins have
> been using/test IE7 for about a year and have had zero problems. I can
> login to any of our computers with our Domain Admin account and it works
> fine. However, if i temporarly make a normal user account and local or
> domain admin they still have the problem.
>
>
> I have tried uninstalling and reinstalling IE7 and WMP. If i roll IE back
> to IE6 it works fine. The second I install IE7 it breaks again.
>
> I have figured out that it has something to do with a setting somewhere in
> our default user profile. The users that are having a problem with this
> are
> user's whose profiles have been rebuilt in the past year. If i create a
> new
> user the problem happens. I took my profile, which hasn't been rebuild in
> a
> few years, copied it over the to the test machine, logged in, and it works
> fine. I just haven't figured out what changed in our default user profile
> that is causing the problem.
>
>
> Thanks!!!