help and support

[bootz55]

> Windows XP home. When I open up the help and support on my computor
> the screen comes up with different options one of those options is
> Checkup. When I click on that option all that comes up is Website
> declines to show this webpage. How do I get this page to open? What
> does that mean?
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bootz55

[Malke[_2_]]

bootz55 wrote:

>> Windows XP home. When I open up the help and support on my computor
>> the screen comes up with different options one of those options is
>> Checkup. When I click on that option all that comes up is Website
>> declines to show this webpage. How do I get this page to open? What
>> does that mean?

What is the malware/virus status of the machine? If you think it is clean,
what programs (and versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ