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Roger Dennett
December 14th 03, 02:31 AM
I have purchased and installed Win XP Pro. I have (to my
knowledge) a genuine Win Pro CDKey. Yet when I now try to
do a windows update, I get the msg:
"Cannot Validate Product Key".
Previously earlier, I was able to use and run windows
update perfectly normally. What is going on?
Can anyone help me?
Cheers
Roger

Roger Abell [MVP]
December 14th 03, 02:31 AM
Did your XP come in the retail box, with hologram and
all ? Did this start happening when you went to put the
service pack 1 on the system ?
If no to first and yes to last, then someone
likely sold you pirated software.

"Roger Dennett" > wrote in message
...
> I have purchased and installed Win XP Pro. I have (to my
> knowledge) a genuine Win Pro CDKey. Yet when I now try to
> do a windows update, I get the msg:
> "Cannot Validate Product Key".
> Previously earlier, I was able to use and run windows
> update perfectly normally. What is going on?
> Can anyone help me?
> Cheers
> Roger

Jupiter Jones [MVP]
December 14th 03, 02:31 AM
Roger;
Does it fit this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q326904
If it does, you most likely have a pirated Windows XP Pro.
If it is pirated, you need to contact the seller and/or Microsoft:
http://www.microsoft.com/piracy/reporting/default.asp
One of the features of Service Pack 1 is to detect pirated copies of
windows XP.
Also you have 3 options to become legal:
1. Go back to the previous OS:
http://support.microsoft.com/default.aspx?scid=kb;en-us;303661
http://support.microsoft.com/default.aspx?scid=kb;EN-US;314052
This may or may not work depending on the installation options used.
2. Perform a Clean Install with the OS of your choice destroying ALL
data.
3. Purchase Windows XP Pro (Home will not work) and perform a Repair
Installation using the new valid key and CD:
http://www.dougknox.com/xp/tips/xp_repair_install.htm

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"Roger Dennett" > wrote in message
...
> I have purchased and installed Win XP Pro. I have (to my
> knowledge) a genuine Win Pro CDKey. Yet when I now try to
> do a windows update, I get the msg:
> "Cannot Validate Product Key".
> Previously earlier, I was able to use and run windows
> update perfectly normally. What is going on?
> Can anyone help me?
> Cheers
> Roger

Roger Abell [MVP]
December 14th 03, 02:32 AM
Just for the sake of those reading,
Home upgrade will not work only because
the poster already has Pro. Home or Pro
would work if the existing copy was Home.

"Jupiter Jones [MVP]" > wrote in message
...
> Roger;
> Does it fit this:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q326904
> If it does, you most likely have a pirated Windows XP Pro.
> If it is pirated, you need to contact the seller and/or Microsoft:
> http://www.microsoft.com/piracy/reporting/default.asp
> One of the features of Service Pack 1 is to detect pirated copies of
> windows XP.
> Also you have 3 options to become legal:
> 1. Go back to the previous OS:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;303661
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;314052
> This may or may not work depending on the installation options used.
> 2. Perform a Clean Install with the OS of your choice destroying ALL
> data.
> 3. Purchase Windows XP Pro (Home will not work) and perform a Repair
> Installation using the new valid key and CD:
> http://www.dougknox.com/xp/tips/xp_repair_install.htm
>
> --
> Jupiter Jones [MVP]
> An easier way to read newsgroup messages:
> http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
> Please respond to newsgroup only for everyone's benefit.
>
>
> "Roger Dennett" > wrote in message
> ...
> > I have purchased and installed Win XP Pro. I have (to my
> > knowledge) a genuine Win Pro CDKey. Yet when I now try to
> > do a windows update, I get the msg:
> > "Cannot Validate Product Key".
> > Previously earlier, I was able to use and run windows
> > update perfectly normally. What is going on?
> > Can anyone help me?
> > Cheers
> > Roger
>
>

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