computer won't shut down

[L.Rubin]

When I try to close computer it says its safe to turn
computer off now but it doesn't shut down by itself. When
I hit the main switch it reboots. The only way it shuts
down is to turn it off form the main power source.
HELP!!!!!
L. Rubin

[Nicholas]

It is Now Safe to Turn Off Your Computer" Error Message=20
When You Try to Shut Down Your Computer
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;810903

WINDOWS XP SHUTDOWN & RESTART
TROUBLESHOOTING
[by James A. Eshelman, MS-MVP]
http://www.aumha.org/a/shtdwnxp.htm

--=20
Nicholas

----------------------------------------------------------------------

"L.Rubin" > wrote in message:
...

| When I try to close computer it says its safe to turn=20
| computer off now but it doesn't shut down by itself. When=20
| I hit the main switch it reboots. The only way it shuts=20
| down is to turn it off form the main power source.
| HELP!!!!!
| L. Rubin

[Frank Saunders, MS-MVP]

"Nicholas" > wrote in message

> It is Now Safe to Turn Off Your Computer" Error Message
> When You Try to Shut Down Your Computer
> http://support.microsoft.com/default.aspx?scid=kb;en-us;810903
>
> WINDOWS XP SHUTDOWN & RESTART
> TROUBLESHOOTING
> [by James A. Eshelman, MS-MVP]
> http://www.aumha.org/a/shtdwnxp.htm
>
>
>> When I try to close computer it says its safe to turn
>> computer off now but it doesn't shut down by itself. When
>> I hit the main switch it reboots. The only way it shuts
>> down is to turn it off form the main power source.
>> HELP!!!!!
>> L. Rubin

The URL is now
http://aumha.org/win5/a/shtdwnxp.htm

--
Frank Saunders, MS-MVP
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