Freezes at Welcome Screen, Desktop

[Dell Christopher]

Sony PCV-RS430G desktop
WinXP Home
Pent 4 (2.80 GHz), 512 mb RAM, 120 gb HD

The computer has just recently started freezing right after I enter my
password at the Welcome screen. As a result, I removed the HD and used a
USB/IDE cable kit to attach it to another working WinXP computer. From
there, I ran an AVG scan on that specific drive only, which resulted in 50
infections and 4 spyware files - all removed or healed. After that, I
reconnected the HD to the Sony and now it freezes once I hit the Desktop (no
icons, toolbar or system tray). I am also unable to boot to Safe Mode, and
Last Known Good Config still results in the freeze.

I've now removed the HD a second time, and ran both a "quick" and "extended"
diagnostics test using Western Digital software; both tests resulted in
PASS. At this point, I don't know what to do next. I'm also concerned that
when I connected the HD to the 2nd computer, I can't open my User folder
(i.e. Docs & Settings). It just says inaccessible. Furthermore, when
hovering over that folder, it says Folder Empty. Maybe that's because there
is a Windows password for my User Account? Not sure.

I'm hopeful to get some input on what might be the problem, or some
direction on what to try next. Any input is greatly appreciated. Thanks!

[Gerry]

Dell

Are you able to log on as the Administrator in Safe Mode and create
a new user profile.

HOW TO Create and Configure User Accounts in Windows XP
http://support.microsoft.com/?id=279783

How to Copy User Data to a New User Profile
http://support.microsoft.com

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Dell Christopher wrote:
> Sony PCV-RS430G desktop
> WinXP Home
> Pent 4 (2.80 GHz), 512 mb RAM, 120 gb HD
>
> The computer has just recently started freezing right after I enter my
> password at the Welcome screen. As a result, I removed the HD and
> used a USB/IDE cable kit to attach it to another working WinXP
> computer. From there, I ran an AVG scan on that specific drive only,
> which resulted in 50 infections and 4 spyware files - all removed or
> healed. After that, I reconnected the HD to the Sony and now it
> freezes once I hit the Desktop (no icons, toolbar or system tray). I
> am also unable to boot to Safe Mode, and Last Known Good Config still
> results in the freeze.
> I've now removed the HD a second time, and ran both a "quick" and
> "extended" diagnostics test using Western Digital software; both
> tests resulted in PASS. At this point, I don't know what to do next.
> I'm also concerned that when I connected the HD to the 2nd computer,
> I can't open my User folder (i.e. Docs & Settings). It just says
> inaccessible. Furthermore, when hovering over that folder, it says
> Folder Empty. Maybe that's because there is a Windows password for
> my User Account? Not sure.
> I'm hopeful to get some input on what might be the problem, or some
> direction on what to try next. Any input is greatly appreciated.
> Thanks!

[Dell Christopher]

No, attempting to boot to Safe Mode just kept rebooting the computer.

I ended up using Knoppix to retrieve my data, and then I reformatted the HD
and reinstalled WinXP. So far, so good.

Thanks for the suggestion, though.


"Gerry" > wrote in message
...
> Dell
>
> Are you able to log on as the Administrator in Safe Mode and create
> a new user profile.
>
> HOW TO Create and Configure User Accounts in Windows XP
> http://support.microsoft.com/?id=279783
>
> How to Copy User Data to a New User Profile
> http://support.microsoft.com
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> Dell Christopher wrote:
>> Sony PCV-RS430G desktop
>> WinXP Home
>> Pent 4 (2.80 GHz), 512 mb RAM, 120 gb HD
>>
>> The computer has just recently started freezing right after I enter my
>> password at the Welcome screen. As a result, I removed the HD and
>> used a USB/IDE cable kit to attach it to another working WinXP
>> computer. From there, I ran an AVG scan on that specific drive only,
>> which resulted in 50 infections and 4 spyware files - all removed or
>> healed. After that, I reconnected the HD to the Sony and now it
>> freezes once I hit the Desktop (no icons, toolbar or system tray). I
>> am also unable to boot to Safe Mode, and Last Known Good Config still
>> results in the freeze.
>> I've now removed the HD a second time, and ran both a "quick" and
>> "extended" diagnostics test using Western Digital software; both
>> tests resulted in PASS. At this point, I don't know what to do next.
>> I'm also concerned that when I connected the HD to the 2nd computer,
>> I can't open my User folder (i.e. Docs & Settings). It just says
>> inaccessible. Furthermore, when hovering over that folder, it says
>> Folder Empty. Maybe that's because there is a Windows password for
>> my User Account? Not sure.
>> I'm hopeful to get some input on what might be the problem, or some
>> direction on what to try next. Any input is greatly appreciated. Thanks!
>