Msconfig error....

[Gordon J. Rattray]

Hi there,

I go to make some changes in the StartUp tab of the Msconfig. Then when I exit it comes up with an "Access Denied....." error. And something to do with local permissions for one or more services.

What can I do to fix this?

Thanks,

Gordon

[Shenan Stanley]

Gordon J. Rattray wrote:
> I go to make some changes in the StartUp tab of the Msconfig. Then when
> I exit it comes up with an "Access Denied....." error. And something to
> do with local permissions for one or more services.
>
> What can I do to fix this?

Log in with administrative rights.

Barring that - give more information.

Press and hold down the Windows key on your keyboard and then press the
"Pause/Break" key. Let go of both. This is equivalent in Windows XP to
having right-clicked on the "My Computer" icon and chosen "Properties"
from the menu that appears. When the new window appears - ensure you are
under the "General" tab. Is there *anything* in there to indicate you
have a 64-bit version of Windows XP, like the words, "Windows XP
Professional x64 Edition Version"?

Next we will get the edition and version information...

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying.

Suspecting "Windows XP Home Edition"... But would like verification.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

[Gordon J. Rattray]

Hi Shenan,

Logged in with administrative rights.

No indication of 64 bit setup. It's XP Professional with SP3 in a Dell laptop

Winver came up with Version 5.1 (Build 2600.xp.sp_sp3_gdr.090804-1435:Service Pack 3)

Hope this helps...

Thanks,

Gordon


"Shenan Stanley" > wrote in message ...
Gordon J. Rattray wrote:
> I go to make some changes in the StartUp tab of the Msconfig. Then when
> I exit it comes up with an "Access Denied....." error. And something to
> do with local permissions for one or more services.
>
> What can I do to fix this?

Log in with administrative rights.

Barring that - give more information.

Press and hold down the Windows key on your keyboard and then press the
"Pause/Break" key. Let go of both. This is equivalent in Windows XP to
having right-clicked on the "My Computer" icon and chosen "Properties"
from the menu that appears. When the new window appears - ensure you are
under the "General" tab. Is there *anything* in there to indicate you
have a 64-bit version of Windows XP, like the words, "Windows XP
Professional x64 Edition Version"?

Next we will get the edition and version information...

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying.

Suspecting "Windows XP Home Edition"... But would like verification.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

[Jose]

On Dec 15, 5:27*pm, "Gordon J. Rattray" > wrote:
> Hi there,
>
> I go to make some changes in the StartUp tab of the Msconfig. Then when I exit it comes up with an "Access Denied....." error. And something to do with local permissions for one or more services.
>
> What can I do to fix this?
>
> Thanks,
>
> Gordon

Do you have any HP printers installed?


Here is an efficient way to provide additional information about your
system:

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste
the information back here.

There will be some personal information (like System Name and User
Name), and whatever appears to
be private information to you, just delete it from the pasted
information.

This will minimize back and forth Q&A and eliminate guesswork.

[Daave[_8_]]

Gordon J. Rattray wrote:
> Hi there,
>
> I go to make some changes in the StartUp tab of the Msconfig. Then
> when I exit it comes up with an "Access Denied....." error. And
> something to do with local permissions for one or more services.
>
> What can I do to fix this?

"How to Fix Access Denied Error when Using MSCONFIG"

http://www.pchell.com/support/msconfig_access_denied_error.shtml

[db[_3_]]

you might try accessing the
msconfig via safe mode.

--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @Hotmail.com
- nntp Postologist
~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~
>
>
"Gordon J. Rattray" > wrote in message ...
Hi there,

I go to make some changes in the StartUp tab of the Msconfig. Then when I exit it comes up with an "Access Denied....." error. And something to do with local permissions for one or more services.

What can I do to fix this?

Thanks,

Gordon

[Gordon J. Rattray]

No HP printers installed.

I know there's a PML registry key that can corrupt, but none there...

Thanks,

Gordon
"Jose" > wrote in message ...
On Dec 15, 5:27 pm, "Gordon J. Rattray" > wrote:
> Hi there,
>
> I go to make some changes in the StartUp tab of the Msconfig. Then when I exit it comes up with an "Access Denied....." error. And something to do with local permissions for one or more services.
>
> What can I do to fix this?
>
> Thanks,
>
> Gordon

Do you have any HP printers installed?


Here is an efficient way to provide additional information about your
system:

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste
the information back here.

There will be some personal information (like System Name and User
Name), and whatever appears to
be private information to you, just delete it from the pasted
information.

This will minimize back and forth Q&A and eliminate guesswork.

[Jose]

On Dec 16, 6:36*pm, "Gordon J. Rattray" > wrote:
> No HP printers installed.
>
> I know there's a PML registry key that can corrupt, but none there...
>
> Thanks,
>
> Gordon

Does msconfig just complain but the changes still take effect?

Did you read that link from Daave and does that apply to your system?

Have you ever had any HP peripheral (printer) software installed?

If you do not have the PML driver, there are other things to check.

[Ron Rosenfeld]

On Tue, 15 Dec 2009 14:27:06 -0800, "Gordon J. Rattray" > wrote:

>Hi there,
>
>I go to make some changes in the StartUp tab of the Msconfig. Then when I exit it comes up with an "Access Denied....." error. And something to do with local permissions for one or more services.
>
>What can I do to fix this?
>
>Thanks,
>
>Gordon

What programs are being denied?

That happens to me if I try to disable my anti-virus. My solution is to log in
as Administrator in Safe Mode.
--ron

[Gordon J. Rattray]

Hi Ron,

It simply says "An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes."

Gordon
"Ron Rosenfeld" > wrote in message ...
On Tue, 15 Dec 2009 14:27:06 -0800, "Gordon J. Rattray" > wrote:

>Hi there,
>
>I go to make some changes in the StartUp tab of the Msconfig. Then when I exit it comes up with an "Access Denied....." error. And something to do with local permissions for one or more services.
>
>What can I do to fix this?
>
>Thanks,
>
>Gordon

What programs are being denied?

That happens to me if I try to disable my anti-virus. My solution is to log in
as Administrator in Safe Mode.
--ron

[Ron Rosenfeld]

On Wed, 16 Dec 2009 17:38:16 -0800, "Gordon J. Rattray" > wrote:

>Hi Ron, It simply says "An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes."

There is sometimes a message box that flashes by too quickly for my eye to
read.

But you should still be able to tell what service was denied by examining the
startup tab, and seeing which service(s) did not change in accordance with your
selection. Or, if it wasn't a startup program, the relevant tab.
--ron

[Jose]

On Dec 16, 8:19*pm, Ron Rosenfeld > wrote:
> On Tue, 15 Dec 2009 14:27:06 -0800, "Gordon J. Rattray" > wrote:
>
> >Hi there,
>
> >I go to make some changes in the StartUp tab of the Msconfig. Then when I exit it comes up with an "Access Denied....." error. And something to do with local permissions for one or more services.
>
> >What can I do to fix this?
>
> >Thanks,
>
> >Gordon
>
> What programs are being denied?
>
> That happens to me if I try to disable my anti-virus. *My solution is to log in
> as Administrator in Safe Mode.
> --ron

Which anti-virus is that where you see this message trying to disable
it?

I 'm not saying it ain't so, I would just like to try it.

[Gordon J. Rattray]

Hey Ron,

I haven't tried to change a service....only the startup list.

Gordon
"Ron Rosenfeld" > wrote in message ...
On Wed, 16 Dec 2009 17:38:16 -0800, "Gordon J. Rattray" > wrote:

>Hi Ron, It simply says "An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes."

There is sometimes a message box that flashes by too quickly for my eye to
read.

But you should still be able to tell what service was denied by examining the
startup tab, and seeing which service(s) did not change in accordance with your
selection. Or, if it wasn't a startup program, the relevant tab.
--ron

[Ron Rosenfeld]

On Wed, 16 Dec 2009 18:33:06 -0800 (PST), Jose > wrote:

>On Dec 16, 8:19*pm, Ron Rosenfeld > wrote:
>> On Tue, 15 Dec 2009 14:27:06 -0800, "Gordon J. Rattray" > wrote:
>>
>> >Hi there,
>>
>> >I go to make some changes in the StartUp tab of the Msconfig. Then when I exit it comes up with an "Access Denied....." error. And something to do with local permissions for one or more services.
>>
>> >What can I do to fix this?
>>
>> >Thanks,
>>
>> >Gordon
>>
>> What programs are being denied?
>>
>> That happens to me if I try to disable my anti-virus. *My solution is to log in
>> as Administrator in Safe Mode.
>> --ron
>
>Which anti-virus is that where you see this message trying to disable
>it?
>
>I 'm not saying it ain't so, I would just like to try it.

Avast. You can stop the interface in the startup tab, but you cannot stop the
service from running. The message box reads something like "write access to
registry key denied".

Under XP Pro, the only way I found to disable it was to log into SAFE mode as
administrator. I have not tried to do so under W7.
--ron

[Ron Rosenfeld]

On Wed, 16 Dec 2009 19:00:45 -0800, "Gordon J. Rattray" > wrote:

>Hey Ron,
>
>I haven't tried to change a service....only the startup list.
>
>Gordon
> "Ron Rosenfeld" > wrote in message ...
> On Wed, 16 Dec 2009 17:38:16 -0800, "Gordon J. Rattray" > wrote:
>
> >Hi Ron, It simply says "An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes."
>
> There is sometimes a message box that flashes by too quickly for my eye to
> read.
>
> But you should still be able to tell what service was denied by examining the
> startup tab, and seeing which service(s) did not change in accordance with your
> selection. Or, if it wasn't a startup program, the relevant tab.
> --ron

Is there any way you can tell which of your choices was not acted upon and
share that with us?

Did you try any of the suggestions that I and others have made?

If so, what were the results?
--ron

[Gordon J. Rattray]

Yes, I've turned off all malware stuff, ran msconfig as adminstrator from the pchelp folder, and sent a printout of the msinfo32 summary.

I can't see anything flash by that indicates which service.

Also, no HP printer on this machine...

Thanks,

Gordon
"Ron Rosenfeld" > wrote in message ...
On Wed, 16 Dec 2009 19:00:45 -0800, "Gordon J. Rattray" > wrote:

>Hey Ron,
>
>I haven't tried to change a service....only the startup list.
>
>Gordon
> "Ron Rosenfeld" > wrote in message ...
> On Wed, 16 Dec 2009 17:38:16 -0800, "Gordon J. Rattray" > wrote:
>
> >Hi Ron, It simply says "An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes."
>
> There is sometimes a message box that flashes by too quickly for my eye to
> read.
>
> But you should still be able to tell what service was denied by examining the
> startup tab, and seeing which service(s) did not change in accordance with your
> selection. Or, if it wasn't a startup program, the relevant tab.
> --ron

Is there any way you can tell which of your choices was not acted upon and
share that with us?

Did you try any of the suggestions that I and others have made?

If so, what were the results?
--ron

[Ron Rosenfeld]

On Wed, 16 Dec 2009 21:19:06 -0800, "Gordon J. Rattray" > wrote:

>Yes, I've turned off all malware stuff,

What do you mean by that?
Are there items that you checked or unchecked in the startup tab of
msconfig?
If so, do these items have a name? Or are they just labeled "malware
stuff"?
If these items have a name, what is it?
Are these the items that do not get turned off when you try to do so
with msconfig?


>ran msconfig as adminstrator from the pchelp folder,

I have no idea what you mean by this. Please be more specific.

Did you try SAFE mode? If so, which version?

If you tried SAFE mode, did you log in as Administrator, or as a User with
administrator privileges?
--ron

[Jose]

On Dec 17, 12:19*am, "Gordon J. Rattray" > wrote:
> Yes, I've turned off all malware stuff, ran msconfig as adminstrator from the pchelp folder, and sent a printout of the msinfo32 summary.
>
> I can't see anything flash by that indicates which service.
>
> Also, no HP printer on this machine...
>
> Thanks,
>
> Gordon
> * "Ron Rosenfeld" > wrote in messagenews:kl9ji516fpv4q0romp2i2fu9tmhadm9ro1@4ax .com...
> * On Wed, 16 Dec 2009 19:00:45 -0800, "Gordon J. Rattray" > wrote:
>
> * >Hey Ron,
> * >
> * >I haven't tried to change a service....only the startup list.
> * >
> * >Gordon
> * > *"Ron Rosenfeld" > wrote in messagenews:3u4ji5djf4qouf43uatt389e82mqpss212@4ax .com...
> * > *On Wed, 16 Dec 2009 17:38:16 -0800, "Gordon J. Rattray" > wrote:
> * >
> * > *>Hi Ron, * It simply says "An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes."
> * >
> * > *There is sometimes a message box that flashes by too quickly for my eye to
> * > *read.
> * >
> * > *But you should still be able to tell what service was denied by examining the
> * > *startup tab, and seeing which service(s) did not change in accordance with your
> * > *selection. *Or, if it wasn't a startup program, the relevant tab.
> * > *--ron
>
> * Is there any way you can tell which of your choices was not acted upon and
> * share that with us?
>
> * Did you try any of the suggestions that I and others have made? *
>
> * If so, what were the results?
> * --ron

No HP printer, but do you have the situation Daave mentioned or have
you ever had an HP device installed. I have an HP printer and the
listed service enabled but do not have this problem.

When you encounter the error making the change, does the change work
in spite of the error message?

Do you see the message when you merely try to change the checkbox, or
only when you click OK/Apply?

If it is not an invasion of privacy what item in the Startup tab are
you trying to change?

It is all items in the Startup tab or a particular item?

What is in the Location field of the afflicted Startup item(s).
HKCM..., KKCU..., c:\...

Are you logging into XP as a user with an Administrator account?

Do you have the same error is you login as Administrator?

Do the configurations in the Services tab work okay?

What AV softwares do you think you have running at the time?

[Gordon J. Rattray]

Hey Jose,

Dave's link leads to just that.... a solution to the HP PML registry key deletion to solve this problem.

So far, this is the only viable solution presented, but this machine does NOT have an HP printer......

Gordon
"Jose" > wrote in message ...
On Dec 16, 8:19 pm, Ron Rosenfeld > wrote:
> On Tue, 15 Dec 2009 14:27:06 -0800, "Gordon J. Rattray" > wrote:
>
> >Hi there,
>
> >I go to make some changes in the StartUp tab of the Msconfig. Then when I exit it comes up with an "Access Denied....." error. And something to do with local permissions for one or more services.
>
> >What can I do to fix this?
>
> >Thanks,
>
> >Gordon
>
> What programs are being denied?
>
> That happens to me if I try to disable my anti-virus. My solution is to log in
> as Administrator in Safe Mode.
> --ron

Which anti-virus is that where you see this message trying to disable
it?

I 'm not saying it ain't so, I would just like to try it.

[Gordon J. Rattray]

Hey Ron,

If you go to the pchelp folder and right click on msconfig and use the run as, administrator, that's what I was talking about.

Will try the safe modes out of curiosity, though...

Gordon
"Ron Rosenfeld" > wrote in message ...
On Wed, 16 Dec 2009 18:33:06 -0800 (PST), Jose > wrote:

>On Dec 16, 8:19 pm, Ron Rosenfeld > wrote:
>> On Tue, 15 Dec 2009 14:27:06 -0800, "Gordon J. Rattray" > wrote:
>>
>> >Hi there,
>>
>> >I go to make some changes in the StartUp tab of the Msconfig. Then when I exit it comes up with an "Access Denied....." error. And something to do with local permissions for one or more services.
>>
>> >What can I do to fix this?
>>
>> >Thanks,
>>
>> >Gordon
>>
>> What programs are being denied?
>>
>> That happens to me if I try to disable my anti-virus. My solution is to log in
>> as Administrator in Safe Mode.
>> --ron
>
>Which anti-virus is that where you see this message trying to disable
>it?
>
>I 'm not saying it ain't so, I would just like to try it.

Avast. You can stop the interface in the startup tab, but you cannot stop the
service from running. The message box reads something like "write access to
registry key denied".

Under XP Pro, the only way I found to disable it was to log into SAFE mode as
administrator. I have not tried to do so under W7.
--ron

[Ron Rosenfeld]

On Thu, 17 Dec 2009 05:25:36 -0800, "Gordon J. Rattray" > wrote:

>Hey Ron, If you go to the pchelp folder and right click on msconfig and use the run as, administrator, that's what I was talking about. Will try the safe modes out of curiosity, though... Gordon

I don't have a "pchelp" folder, so I cannot comment. But this is NOT the same
as running msconfig in SAFE mode after have logged in as the ADMINISTRATOR.
Note that this is NOT the same as logging in as a USER who has administrator
privileges. You must log in as ADMINISTRATOR to reproduce the situation I ran
into.
--ron

[Gordon J. Rattray]

Hey Ron,

My mistake....it's pchealth folder that we all have in XP....

Gordon
"Ron Rosenfeld" > wrote in message ...
On Thu, 17 Dec 2009 05:25:36 -0800, "Gordon J. Rattray" > wrote:

>Hey Ron, If you go to the pchelp folder and right click on msconfig and use the run as, administrator, that's what I was talking about. Will try the safe modes out of curiosity, though... Gordon

I don't have a "pchelp" folder, so I cannot comment. But this is NOT the same
as running msconfig in SAFE mode after have logged in as the ADMINISTRATOR.
Note that this is NOT the same as logging in as a USER who has administrator
privileges. You must log in as ADMINISTRATOR to reproduce the situation I ran
into.
--ron

[Jose]

On Dec 17, 8:24*am, "Gordon J. Rattray" > wrote:
> Hey Jose,
>
> Dave's link leads to just that.... a solution to the HP PML registry key deletion to solve this problem.
>
> So far, this is the only viable solution presented, but this machine does NOT have an HP printer......
>
> Gordon
> * "Jose" > wrote in messagenews:72b6c244-b091-4649-81e8-

Well, I'm not getting questions answered, so I think I will just watch
the flailing for a while.

I am not suggesting you just try things to see if they might work
maybe. I am asking specific questions.

When you encounter the error making the change, does the change work
in spite of the error message?

Do you see the message when you merely try to change the checkbox, or
only when you click OK/Apply?

If it is not an invasion of privacy what item in the Startup tab are
you trying to change?

It is all items in the Startup tab or a particular item?

What is in the Location field of the afflicted Startup item(s).
HKLM..., HKCU..., c:\...

Are you logging into XP as a user with an Administrator account?

Do you have the same error when you login as Administrator?

Do the configurations in the Services tab work okay?

What AV softwares do you think you have running at the time?

[Gordon J. Rattray]

"Jose" > wrote in message ...
On Dec 17, 8:24 am, "Gordon J. Rattray" > wrote:
> Hey Jose,
>
> Dave's link leads to just that.... a solution to the HP PML registry key deletion to solve this problem.
>
> So far, this is the only viable solution presented, but this machine does NOT have an HP printer......
>
> Gordon
> "Jose" > wrote in messagenews:72b6c244-b091-4649-81e8-

Well, I'm not getting questions answered, so I think I will just watch
the flailing for a while.

I am not suggesting you just try things to see if they might work
maybe. I am asking specific questions.

When you encounter the error making the change, does the change work
in spite of the error message?

YES

Do you see the message when you merely try to change the checkbox, or
only when you click OK/Apply?

WHEN HIT OK/APPLY

If it is not an invasion of privacy what item in the Startup tab are
you trying to change?

I DISABLED "AIM.EXE" THAT'S WHEN I FOUND THE ERROR MESSAGE FOR THE FIRST TIME, THEN I TRIED OTHERS AND SERVICES AS WELL SO IT'S ANYTHING IN THE MSCONFIG THAT'S CHANGED WILL PROMPT THE ERROR MESSAGE

It is all items in the Startup tab or a particular item?

ANY

What is in the Location field of the afflicted Startup item(s).
HKLM..., HKCU..., c:\...

AS THEY ALL CAUSE THE ERROR MESSAGE, THERE'S NO ONE SPECIFIC ITEM

Are you logging into XP as a user with an Administrator account?

YES

Do you have the same error when you login as Administrator?

YES

Do the configurations in the Services tab work okay?

ANY CHANGES IN THE SERVICES TAB CAUSE THE SAME ERROR MESSAGE....OTHERWISE ALL SERVICES ARE KNOWN TO BE GOOD

What AV softwares do you think you have running at the time?

IT HAS MCAFEE
Thanks,
Gordon

[Shenan Stanley]

Gordon J. Rattray wrote:
> I go to make some changes in the StartUp tab of the Msconfig. Then when
> I exit it comes up with an "Access Denied....." error. And something to
> do with local permissions for one or more services.

Shenan Stanley wrote:
> Log in with administrative rights.
>
> Barring that - give more information.
>
> Press and hold down the Windows key on your keyboard and then press
> the "Pause/Break" key. Let go of both. This is equivalent in
> Windows XP to having right-clicked on the "My Computer" icon and
> chosen "Properties" from the menu that appears. When the new
> window appears - ensure you are under the "General" tab. Is there
> *anything* in there to indicate you have a 64-bit version of
> Windows XP, like the words, "Windows XP Professional x64 Edition
> Version"?
>
> Next we will get the edition and version information...
>
> Start button --> RUN
> (no "RUN"? Press the "Windows Key" + R on your keyboard)
> --> type in:
> winver
> --> Click OK.
>
> The picture at the top of the window that opens will give you the
> general (Operating System name and edition) while the line starting
> with the word "version" will give you the rest of the story. Post
> _both_ in response to this message verbatim. No paraphrasing -
> instead - ensure character-for-character copying.
>
> Suspecting "Windows XP Home Edition"... But would like
> verification.

Gordon J. Rattray wrote:
> Logged in with administrative rights.
>
> No indication of 64 bit setup. It's XP Professional with SP3
> in a Dell laptop
>
> Winver came up with
> Version 5.1 (Build 2600.xp.sp_sp3_gdr.090804-1435:Service Pack 3)

Ignore the title and follow the sub-section under
"Advanced Troubleshooting" titled,
"Method 1: Reset the registry and the file permissions"
http://support.microsoft.com/kb/949377
*will take time
** Ignore the last step (6) - you said you have SP3.

You will likely see errors pass by if you watching, even count up. No
worries *at this time*.

Download/install the "Windows Installer CleanUp Utility":
http://support.microsoft.com/kb/290301

After installing, do the following:

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
"%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
--> Click OK.
(The quotation marks and percentage signs and spacing should be exact.)

It will flash by *quick*, don't expect much out of this step to get
excited about.

Download, install, run, update and perform a full scan with the following
(freeware version):

SuperAntiSpyware
http://www.superantispyware.com/

Reboot and logon as administrative user.

Download, install, run, update and perform a full scan with the following
(freeware version):

MalwareBytes
http://www.malwarebytes.com/

Reboot and logon as administrative user.

Download and run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

You may find nothing, you may find only cookies, you may think it is a
waste of time - but if you do all this and report back here with what you
do/don't find as you are doing all of it - you are adding more pieces to
the puzzle and the entire picture just may become clearer and your
problem resolved.

Reboot and logon as administrative user.

Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

Reboot and logon as administrative user.

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the
root of the C:\ drive, do the following:

Close all Internet Explorer windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot.

Visit this web page:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

.... and click on the "Microsoft Fix it" icon. When asked, select "RUN",
both times. Check the "I agree" box and click on "Next". Check the box
for "Run aggressive options (not recommended)" and click "Next". Let
it finish up and follow the prompts until it is done. Close/exit and
reboot when it is.

Now try MSCONFIG again - report back everything you found during the cleanup
and what happened after. You have updated a few things and ensured the
file/folder/registry permissions have some proper default permissions.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

[Ron Rosenfeld]

On Thu, 17 Dec 2009 06:33:17 -0800, "Gordon J. Rattray" > wrote:

>Hey Ron,
>
>My mistake....it's pchealth folder that we all have in XP....
>
>Gordon
> "Ron Rosenfeld" > wrote in message ...
> On Thu, 17 Dec 2009 05:25:36 -0800, "Gordon J. Rattray" > wrote:
>
> >Hey Ron, If you go to the pchelp folder and right click on msconfig and use the run as, administrator, that's what I was talking about. Will try the safe modes out of curiosity, though... Gordon
>
> I don't have a "pchelp" folder, so I cannot comment. But this is NOT the same
> as running msconfig in SAFE mode after have logged in as the ADMINISTRATOR.
> Note that this is NOT the same as logging in as a USER who has administrator
> privileges. You must log in as ADMINISTRATOR to reproduce the situation I ran
> into.
> --ron

Hey Gordon,

Thanks for clearing that up. When and if you get around to trying the other
suggestions, please post back with the results.
--ron