Internet Explorer Multiple Pop-Ups Occuring

[Jami]

I have had 2 instances of multiple (8-10) blank pop-up screens of Internet
explorer across my screen. It reminds me a bit of the Solitaire game when
you win it & cards go sliding on screen! Can anyone explain this to me, as
to what might be causing it? I've run Norton 2010 scan, & nothing shows up.

[Shenan Stanley]

Jami wrote:
> I have had 2 instances of multiple (8-10) blank pop-up screens of Internet
> explorer across my screen. It reminds me a bit of the Solitaire game when
> you win it & cards go sliding on screen! Can anyone explain this to me,
> as
> to what might be causing it? I've run Norton 2010 scan, & nothing shows
> up.

I won't comment on Norton 2010 oither than to ask: Just the AntiVirus or is
this an all-in-one suite?

You may be about to learn that your protection is not what you thought it
was. ;-)

You can obtain and supply the edition and version information:

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying.

What version of Internet Explorer are you currently using? Easy to find
out. Open Internet Explorer and while that is in-focus, press and hold
the "ALT" key on your keyboard. With the "ALT" key still pressed, press
(just once, no holding) the "H" key. Now, with the "ALT" key still
pressed, press (just once, no holding) the "A" key. That will bring up
the "About Internet Explorer" window. It will give you the exact version
you are using - repeat what you see there in response to this message.

Download, install, run, update and perform a full scan with the following
(freeware version):

SuperAntiSpyware
http://www.superantispyware.com/

Reboot and logon as administrative user.

Download, install, run, update and perform a full scan with the following
(freeware version):

MalwareBytes
http://www.malwarebytes.com/

Reboot and logon as administrative user.

Download and run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

You may find nothing, you may find only cookies, you may think it is a
waste of time - but if you do all this and report back here with what you
do/don't find as you are doing all of it - you are adding more pieces to
the puzzle and the entire picture just may become clearer and your
problem resolved.

Just to be thorough...

Visit: How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

.... and click on the "Microsoft Fix it" icon. When asked, select "RUN",
both times. Check the "I agree" box and click on "Next". Check the box
for "Run aggressive options (not recommended)" and click "Next". Let
it finish up and follow the prompts until it is done. Close/exit and
reboot when it is.

Don't forget to return and comment on what you found/didn't find/etc.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

[Elmo[_2_]]

Jami wrote:
> I have had 2 instances of multiple (8-10) blank pop-up screens of Internet
> explorer across my screen. It reminds me a bit of the Solitaire game when
> you win it & cards go sliding on screen! Can anyone explain this to me, as
> to what might be causing it? I've run Norton 2010 scan, & nothing shows up.

About eight months ago, a particular version of AIM caused that to
happen with my browser. Do you run AIM and did you recently update it?

Don't trust a currently running a/v software; it might've been
compromised. Try these:

Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

SuperAntispyware
http://www.superantispyware.com/superantispywarefreevspro.htmli

--
Joe =o)