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AA Smith
December 5th 03, 07:49 AM
Thank you all for your help and concern.

This problem was caused by either a defective router or an improperly
installed router. It was completely resolved by exchanging the router and
carefully following the installation instructions for the replacement. I
exchanged the original LinkSys EtherFast 120/100 4-port Cable/DSL router
model BEFSR41 for exactly the same router at LinkSys Tech. Support's
encouragement. It's entirely possible that I made mistakes installing the
first router.

Anyway, this was not a Microsoft problem. And, I'm happy to report that the
new router works extremely well.
--
With kindest regards,

Dick Smith
"AA Smith" > wrote in message
...
> Will do, Steve. As yet, I haven't received a solution from the online
> folks, though they are working on it.
> --
> With kindest regards,
>
> Dick Smith
> "Steve Winograd [MVP]" > wrote in message
> ...
> > In article >, "AA Smith"
> > > wrote:
> > >Thanks, Steve! I appreciate the information on the Internet
Connections.
> I
> > >hadn't thought of the Firewire cards, since we rarely use them. I
> finally
> > >posted this problem on Microsoft's Online Support pages. Since that
> process
> > >uploads a wealth of information about my computer, hopefully a solution
> will
> > >soon be forthcoming.
> > >
> > >Again, thanks! I'll check out your web pages.
> >
> > You're welcome, AA. When you solve the problem, please post a reply
> > describing the solution.
> > --
> > Best Wishes,
> > Steve Winograd, MS-MVP (Windows Networking)
> >
> > Please post any reply as a follow-up message in the news group
> > for everyone to see. I'm sorry, but I don't answer questions
> > addressed directly to me in E-mail or news groups.
> >
> > Microsoft Most Valuable Professional Program
> > http://mvp.support.microsoft.com
>
>

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