Att. "Unknown Re: Deleting Registry Keys

[Bones@spamcrypt.com]

I'm trying to reconfigure WinfaxPro v.10.02 to accept prepaid credit
cards ... which it's been totally unable to do from the get go.
Symantec only provides the barest of info, preferring instead that I
pay $30 for Support and $2.95/min. phone charge.

On Sat, 09 Aug 2003 16:47:45 GMT, "Unknown" >
wrote:

>What are you trying to accomplish?
>"Bones" > wrote in message
...
>> This is my first and hopefully not last attempt to make a change in
>> the Registry.
>>
>> I'm advised to Delete the following key, among several others.
>>
>> HKEY_LOCAL_MACHINE\Software\Delrina\Commsuite\7.0\ Modems
>>
>> I did already Export and save the keys to another folder ...
>>
>> Now, I'm lost since I've expanded all the heirarchies to get to
>> "Modems" I have no idea what to highlight and Delete. Is it the
>> "Modems" in the left pane or is it in the right Pane where it lists
>> Default "value not set " and other hexadecimal entries etc ... Or
>> should I be doing this with Notepad, using the Square Brackets and the
>> (-) sign or what?
>>
>> TIA
>> Howard
>>
>>

[Chek]

Try emailing Symantec for support on this issue.
I can't say specifically about Symantec, but lots of places will charge for
phone support but provide email support free - usually within 48 hours
depending on their target clearance rate.
If still no luck ,tell them you'll return the product if its not doing what
you bought it for.
(This works with U.K.retail law, - your state purchase law may well be
different, but its an angle)
Chek

> wrote in message
...
> I'm trying to reconfigure WinfaxPro v.10.02 to accept prepaid credit
> cards ... which it's been totally unable to do from the get go.
> Symantec only provides the barest of info, preferring instead that I
> pay $30 for Support and $2.95/min. phone charge.
>
> On Sat, 09 Aug 2003 16:47:45 GMT, "Unknown" >
> wrote:
>
> >What are you trying to accomplish?
> >"Bones" > wrote in message
> ...
> >> This is my first and hopefully not last attempt to make a change in
> >> the Registry.
> >>
> >> I'm advised to Delete the following key, among several others.
> >>
> >> HKEY_LOCAL_MACHINE\Software\Delrina\Commsuite\7.0\ Modems
> >>
> >> I did already Export and save the keys to another folder ...
> >>
> >> Now, I'm lost since I've expanded all the heirarchies to get to
> >> "Modems" I have no idea what to highlight and Delete. Is it the
> >> "Modems" in the left pane or is it in the right Pane where it lists
> >> Default "value not set " and other hexadecimal entries etc ... Or
> >> should I be doing this with Notepad, using the Square Brackets and the
> >> (-) sign or what?
> >>
> >> TIA
> >> Howard
> >>
> >>
>

[Bones@spamcrypt.com]

Thanks Chek,

I've finally managed to learn enough about the Registry to accomplish
the "dastardly deed" ... by George I've got it.
Much obliged ...

Howard

On Sun, 10 Aug 2003 00:00:33 +0000 (UTC), "Chek"
> wrote:

>Try emailing Symantec for support on this issue.
>I can't say specifically about Symantec, but lots of places will charge for
>phone support but provide email support free - usually within 48 hours
>depending on their target clearance rate.
>If still no luck ,tell them you'll return the product if its not doing what
>you bought it for.
>(This works with U.K.retail law, - your state purchase law may well be
>different, but its an angle)
>Chek
>
> wrote in message
...
>> I'm trying to reconfigure WinfaxPro v.10.02 to accept prepaid credit
>> cards ... which it's been totally unable to do from the get go.
>> Symantec only provides the barest of info, preferring instead that I
>> pay $30 for Support and $2.95/min. phone charge.
>>
>> On Sat, 09 Aug 2003 16:47:45 GMT, "Unknown" >
>> wrote:
>>
>> >What are you trying to accomplish?
>> >"Bones" > wrote in message
>> ...
>> >> This is my first and hopefully not last attempt to make a change in
>> >> the Registry.
>> >>
>> >> I'm advised to Delete the following key, among several others.
>> >>
>> >> HKEY_LOCAL_MACHINE\Software\Delrina\Commsuite\7.0\ Modems
>> >>
>> >> I did already Export and save the keys to another folder ...
>> >>
>> >> Now, I'm lost since I've expanded all the heirarchies to get to
>> >> "Modems" I have no idea what to highlight and Delete. Is it the
>> >> "Modems" in the left pane or is it in the right Pane where it lists
>> >> Default "value not set " and other hexadecimal entries etc ... Or
>> >> should I be doing this with Notepad, using the Square Brackets and the
>> >> (-) sign or what?
>> >>
>> >> TIA
>> >> Howard
>> >>
>> >>
>>
>