Attachments being blocked

[Jerry]

Since installing XP, I have been receiving attachments
that show up in grey tone and do not respond to right or
left mouse click. I found a message stating "OE removed
access to the following attachments to your mail." Does
anyone know how to correct this? Thanks.

[NTM]

Assuming you are using Outlook Express, Click on Tools> Options> Security>
Uncheck the box "Do not allow attachments to be saved or opened ...". Click
OK.

You should now be able to open and save attachments.

"Jerry" > wrote in message
...
> Since installing XP, I have been receiving attachments
> that show up in grey tone and do not respond to right or
> left mouse click. I found a message stating "OE removed
> access to the following attachments to your mail." Does
> anyone know how to correct this? Thanks.

[Bruce Chambers]

Greetings --

Outlook Express (OE)'s new default security settings are simply
trying to protect you. OE has no way of telling whether an attachment
actually contains a virus or not, so it temporarily blocks any of
those file types that could potentially contain a virus. In Outlook
Express, Tools > Options > Security, uncheck the "Do not allow
attachments to be saved or opened that could potentially be a virus"
option, assuming you trust the source, of course. The wiser course of
action, however, would be to modify your list of unsafe files, as
outlined in the KB articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

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"Jerry" > wrote in message
...
> Since installing XP, I have been receiving attachments
> that show up in grey tone and do not respond to right or
> left mouse click. I found a message stating "OE removed
> access to the following attachments to your mail." Does
> anyone know how to correct this? Thanks.