View Full Version : Mouse problems
Gordon
November 15th 12, 09:08 PM
I recently bought a new Hewlett Packard p7-1446s PC with Windows 8
installed. I've been going through the process of getting my old
client software installed and working okay. I keep running into some
mouse related problems with this new computer. If I leave it
unattended long enough for it to go into sleep mode, the only way I
can awaken it is to do a ctrl>alt>del and go through the start up, log
in process. Also the mouse pointer will get lost and can not be found
if I inadvertently move it too far off the right edge of the screen.
Sometimes, if I wait a few minutes the mouse pointer will suddenly
show up in the middle of the screen and everything will work okay
until I make the next blunder.
Any suggestions as to how I should approach this problem? I'm severely
hearing impaired and can not use a phone to talk to the manufacturer.
Thanks, Gordon
John Doe
November 15th 12, 09:26 PM
Gordon <gordonlr swbell.net> wrote:
> I recently bought a new Hewlett Packard p7-1446s PC with Windows
> 8 installed. I've been going through the process of getting my
> old client software installed and working okay. I keep running
> into some mouse related problems with this new computer. If I
> leave it unattended long enough for it to go into sleep mode,
> the only way I can awaken it is to do a ctrl>alt>del and go
> through the start up, log in process.
Turn off power saving modes. When you leave the computer for a
while, just hit the monitor switch to turn it off.
Also might need to check the BIOS settings. Not exactly sure which
settings. And it varies depending on your specific BIOS.
> Also the mouse pointer will get lost and can not be found if I
> inadvertently move it too far off the right edge of the screen.
> Sometimes, if I wait a few minutes the mouse pointer will
> suddenly show up in the middle of the screen and everything will
> work okay until I make the next blunder.
Sometimes the pointer gets stuck. But that behavior does sound
familiar, like I have caught a glimpse of that behavior here.
Something to keep an eye out for. Otherwise, the only thing that
comes to mind is multiple monitor settings.
--
>
> Any suggestions as to how I should approach this problem? I'm
> severely hearing impaired and can not use a phone to talk to the
> manufacturer.
>
> Thanks, Gordon
>
Paul
November 15th 12, 11:13 PM
Gordon wrote:
> I recently bought a new Hewlett Packard p7-1446s PC with Windows 8
> installed. I've been going through the process of getting my old
> client software installed and working okay. I keep running into some
> mouse related problems with this new computer. If I leave it
> unattended long enough for it to go into sleep mode, the only way I
> can awaken it is to do a ctrl>alt>del and go through the start up, log
> in process. Also the mouse pointer will get lost and can not be found
> if I inadvertently move it too far off the right edge of the screen.
> Sometimes, if I wait a few minutes the mouse pointer will suddenly
> show up in the middle of the screen and everything will work okay
> until I make the next blunder.
>
> Any suggestions as to how I should approach this problem? I'm severely
> hearing impaired and can not use a phone to talk to the manufacturer.
>
> Thanks, Gordon
There are a couple settings for this.
If you were building your own computer via a retail motherboard,
in the BIOS Power menu ("APM Configuration"), "Power On By PS/2 keyboard"
and the like, would be your friend.
So that's one place you look.
Pre-built computers may have a simplified BIOS menu,
with none of that configurable. So you have to assume
it's all turned on.
*******
A second place you look, is in Device Manager, and you look
at the device that is going to do the waking. You might be
looking for the USB keyboard or USB mouse.
This picture is intended to show the properties of selected
hardware devices. Not all devices in the computer have "wake"
properties. You want to tick the "Allow this device to wake the computer" box.
http://blogs.technet.com/cfs-filesystemfile.ashx/__key/communityserver-components-imagefileviewer/communityserver-blogs-components-weblogfiles-00-00-00-76-18/5025.HSG_2D00_8_2D00_11_2D00_11_2D00_02.png_2D00_5 50x0.png
In the case of "Wake On LAN", you enable "Power On By PCI" and
"Power On BY PCI-E" in the BIOS, as well as going into
Windows and using the "Allow this device to wake the computer" box.
For a USB keyboard and USB mouse, perhaps the Device Manager
tick box is enough.
Note that, on older computers, there is a jumper that delivers
power to the keyboard and mouse when the computer sleeps. If
a computer will not wake up, and all settings appear to be correct,
it could be a power problem. On modern computers, all USB ports
are powered by +5VSB and there is no jumper to select an option,
and in that case, the computer is *always* ready to power sleeping
devices. The only time +5VSB goes off completely, is if you
flip the switch on the back of the computer, or, you unplug it.
*******
This thread, suggests the "powercfg" system (command line) utility,
can also query and set stuff like this.
http://social.technet.microsoft.com/Forums/en/w7itproinstall/thread/44d710d1-e8ef-4bb4-ac1a-4e9f0a0af87d
http://windows7forums.com/windows-7-support/34535-disable-mouse-wake-up.html
Paul
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