PDA

View Full Version : Lost Scanner!


JCW
April 10th 03, 03:18 AM
After doing a system restore my scanner disappeared. I reinstalled it , the
drivers and the software. When I try to scan something I get " The necessary
file could be missing or damaged or the settings are incorrect. Reinstall
the scanner driver. Scanner driver will be closed."

Then another dialog box comes up and says "Unable to open Twain source.
Please check connection, then restart Toolbox (software)."

I have tried everything I can and I would appreciate some ideas for a
remedy. Thanks
JCW

Amethyst
April 10th 03, 12:06 PM
JCW wrote:
> After doing a system restore my scanner disappeared. I reinstalled it ,
the
> drivers and the software. When I try to scan something I get " The
necessary
> file could be missing or damaged or the settings are incorrect. Reinstall
> the scanner driver. Scanner driver will be closed."
>
> Then another dialog box comes up and says "Unable to open Twain source.
> Please check connection, then restart Toolbox (software)."
>
> I have tried everything I can and I would appreciate some ideas for a
> remedy. Thanks
> JCW

Erm, everything including downloading the latest driver and TWAIN? It would
also be helpful if you told us the make and model of the scanner it would
help, you know...

--
Cassandra
Card carrying member of the Fresh Start Club 'The Undead Are People Too!'

Reply address is fake. Please send all praise, abuse, insults, bequests
of £1million to cassandra (at) craigy34 (dot) freeserve (dot) co (dot)
uk. Change the obvious to the obvious.
Private requests for assistance will not be acknowledged. Please post all
correspondence to the group so that all may benefit. Thank you.

Amethyst
April 10th 03, 12:06 PM
JCW wrote:
> After doing a system restore my scanner disappeared. I reinstalled it ,
the
> drivers and the software. When I try to scan something I get " The
necessary
> file could be missing or damaged or the settings are incorrect. Reinstall
> the scanner driver. Scanner driver will be closed."
>
> Then another dialog box comes up and says "Unable to open Twain source.
> Please check connection, then restart Toolbox (software)."
>
> I have tried everything I can and I would appreciate some ideas for a
> remedy. Thanks
> JCW

Erm, everything including downloading the latest driver and TWAIN? It would
also be helpful if you told us the make and model of the scanner it would
help, you know...

--
Cassandra
Card carrying member of the Fresh Start Club 'The Undead Are People Too!'

Reply address is fake. Please send all praise, abuse, insults, bequests
of £1million to cassandra (at) craigy34 (dot) freeserve (dot) co (dot)
uk. Change the obvious to the obvious.
Private requests for assistance will not be acknowledged. Please post all
correspondence to the group so that all may benefit. Thank you.

Google