Spontaneous reboots

[JoAnn]

The replies were very helpful.

Here is the information from one of the reboots:

The COM+ Event System detected a bad return code during
its internal processing. HRESULT was 800706BA from line
44 of d:\nt\com\com1x\src\events\tier1
\eventsystemobj.cpp. Please contact Microsoft Product
Support Services to report this error.

Any ideas?

Thanks so much,
JoAnn

>-----Original Message-----
>"JoAnn" > wrote:
>
>>Any help on the following situation would be great!!
>>
>>Periodically (with increasing frequency, now about once
a
>>day), my Compaq Presario 700Z (running XP)
spontaneously
>>reboots. It doesn't go through the normal shut-down
>>procedure, it's just GONE with absolutely no warning,
>>then reboots itself.
>>
>>Any ideas?
>>
>
>1. Right-click on My Computer and select Manage.
>Expand the Event Viewer category and browse through each
of the three
>sub-categories looking for red-flagged error records
whose date and
>time stamps correspond to your spontaneous reboots.
>Double click on an error record to see the details of
that error.
>Post the error record details back here if you need
further advice or
>assistance.
>
>2. Open Control Panel - System - Advanced and click on
the Settings
>button in the Startup and Recovery (bottom) section.
>In the System Failure (middle) section click on
the "Automatically
>Restart" checkbox to clear.
>While you are there, change the Memory Dump option to
either "Small
>memory dump (64kb)" or "None".
>
>That will stop the spontaneous reboots. However they
may be replaced
>by a "Blue Screen Of Death" STOP error message which
leaves the
>computer locked up. The contents of the STOP message
will be a clue
>as to the cause of the problem. Post that information
back here.
>
>Good luck
>
>
>Ron Martell Duncan B.C. Canada
>--
>Microsoft MVP
>On-Line Help Computer Service
>http://onlinehelp.bc.ca
>
>"The reason computer chips are so small is computers
don't eat much."
>.
>

[Jonathan Maltz [MS-MVP]]

Install:
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/MS03-026.asp
As soon as you can! You are running the 32-bit version

Also enable Windows XP's built in firewall:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;283673

Then go to WindowsUpdate to pick up the latest updates:
http://windowsupdate.microsoft.com

More info about the worm:
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

--
--Jonathan Maltz [Microsoft MVP - Windows Server]
http://www.imbored.biz - A Windows Server 2003 visual, step-by-step
tutorial site :-)
Only reply by newsgroup. If I see an email I didn't ask for, it will be
deleted without reading.


"JoAnn" > wrote in message
...
> The replies were very helpful.
>
> Here is the information from one of the reboots:
>
> The COM+ Event System detected a bad return code during
> its internal processing. HRESULT was 800706BA from line
> 44 of d:\nt\com\com1x\src\events\tier1
> \eventsystemobj.cpp. Please contact Microsoft Product
> Support Services to report this error.
>
> Any ideas?
>
> Thanks so much,
> JoAnn
>
> >-----Original Message-----
> >"JoAnn" > wrote:
> >
> >>Any help on the following situation would be great!!
> >>
> >>Periodically (with increasing frequency, now about once
> a
> >>day), my Compaq Presario 700Z (running XP)
> spontaneously
> >>reboots. It doesn't go through the normal shut-down
> >>procedure, it's just GONE with absolutely no warning,
> >>then reboots itself.
> >>
> >>Any ideas?
> >>
> >
> >1. Right-click on My Computer and select Manage.
> >Expand the Event Viewer category and browse through each
> of the three
> >sub-categories looking for red-flagged error records
> whose date and
> >time stamps correspond to your spontaneous reboots.
> >Double click on an error record to see the details of
> that error.
> >Post the error record details back here if you need
> further advice or
> >assistance.
> >
> >2. Open Control Panel - System - Advanced and click on
> the Settings
> >button in the Startup and Recovery (bottom) section.
> >In the System Failure (middle) section click on
> the "Automatically
> >Restart" checkbox to clear.
> >While you are there, change the Memory Dump option to
> either "Small
> >memory dump (64kb)" or "None".
> >
> >That will stop the spontaneous reboots. However they
> may be replaced
> >by a "Blue Screen Of Death" STOP error message which
> leaves the
> >computer locked up. The contents of the STOP message
> will be a clue
> >as to the cause of the problem. Post that information
> back here.
> >
> >Good luck
> >
> >
> >Ron Martell Duncan B.C. Canada
> >--
> >Microsoft MVP
> >On-Line Help Computer Service
> >http://onlinehelp.bc.ca
> >
> >"The reason computer chips are so small is computers
> don't eat much."
> >.
> >
>

[JoAnn]

So have I already been hit by this worm??

Would it place a file that I can't delete called Menu (2)
in "my pictures"? Or is that another problem??

Thank you so much for your help. I have done the updates
you recommended.

JoAnn Keller


>-----Original Message-----
>Install:
>http://www.microsoft.com/technet/treeview/default.asp?
url=/technet/security/bulletin/MS03-026.asp
>As soon as you can! You are running the 32-bit version
>
>Also enable Windows XP's built in firewall:
>http://support.microsoft.com/default.aspx?scid=kb;EN-
US;283673
>
>Then go to WindowsUpdate to pick up the latest updates:
>http://windowsupdate.microsoft.com
>
>More info about the worm:
>http://securityresponse.symantec.com/avcenter/venc/data/w
32.blaster.worm.html
>
>--
>--Jonathan Maltz [Microsoft MVP - Windows Server]
>http://www.imbored.biz - A Windows Server 2003 visual,
step-by-step
>tutorial site :-)
>Only reply by newsgroup. If I see an email I didn't ask
for, it will be
>deleted without reading.
>
>
>"JoAnn" > wrote in message
...
>> The replies were very helpful.
>>
>> Here is the information from one of the reboots:
>>
>> The COM+ Event System detected a bad return code during
>> its internal processing. HRESULT was 800706BA from
line
>> 44 of d:\nt\com\com1x\src\events\tier1
>> \eventsystemobj.cpp. Please contact Microsoft Product
>> Support Services to report this error.
>>
>> Any ideas?
>>
>> Thanks so much,
>> JoAnn
>>
>> >-----Original Message-----
>> >"JoAnn" > wrote:
>> >
>> >>Any help on the following situation would be great!!
>> >>
>> >>Periodically (with increasing frequency, now about
once
>> a
>> >>day), my Compaq Presario 700Z (running XP)
>> spontaneously
>> >>reboots. It doesn't go through the normal shut-down
>> >>procedure, it's just GONE with absolutely no warning,
>> >>then reboots itself.
>> >>
>> >>Any ideas?
>> >>
>> >
>> >1. Right-click on My Computer and select Manage.
>> >Expand the Event Viewer category and browse through
each
>> of the three
>> >sub-categories looking for red-flagged error records
>> whose date and
>> >time stamps correspond to your spontaneous reboots.
>> >Double click on an error record to see the details of
>> that error.
>> >Post the error record details back here if you need
>> further advice or
>> >assistance.
>> >
>> >2. Open Control Panel - System - Advanced and click on
>> the Settings
>> >button in the Startup and Recovery (bottom) section.
>> >In the System Failure (middle) section click on
>> the "Automatically
>> >Restart" checkbox to clear.
>> >While you are there, change the Memory Dump option to
>> either "Small
>> >memory dump (64kb)" or "None".
>> >
>> >That will stop the spontaneous reboots. However they
>> may be replaced
>> >by a "Blue Screen Of Death" STOP error message which
>> leaves the
>> >computer locked up. The contents of the STOP message
>> will be a clue
>> >as to the cause of the problem. Post that information
>> back here.
>> >
>> >Good luck
>> >
>> >
>> >Ron Martell Duncan B.C. Canada
>> >--
>> >Microsoft MVP
>> >On-Line Help Computer Service
>> >http://onlinehelp.bc.ca
>> >
>> >"The reason computer chips are so small is computers
>> don't eat much."
>> >.
>> >
>>
>
>
>.
>

[Jonathan Maltz [MS-MVP]]

It would drop a file named msblast into system32. Not sure what's up with
your My Pictures folder

--
--Jonathan Maltz [Microsoft MVP - Windows Server]
http://www.imbored.biz - A Windows Server 2003 visual, step-by-step
tutorial site :-)
Only reply by newsgroup. If I see an email I didn't ask for, it will be
deleted without reading.


"JoAnn" > wrote in message
...
> So have I already been hit by this worm??
>
> Would it place a file that I can't delete called Menu (2)
> in "my pictures"? Or is that another problem??
>
> Thank you so much for your help. I have done the updates
> you recommended.
>
> JoAnn Keller
>
>
> >-----Original Message-----
> >Install:
> >http://www.microsoft.com/technet/treeview/default.asp?
> url=/technet/security/bulletin/MS03-026.asp
> >As soon as you can! You are running the 32-bit version
> >
> >Also enable Windows XP's built in firewall:
> >http://support.microsoft.com/default.aspx?scid=kb;EN-
> US;283673
> >
> >Then go to WindowsUpdate to pick up the latest updates:
> >http://windowsupdate.microsoft.com
> >
> >More info about the worm:
> >http://securityresponse.symantec.com/avcenter/venc/data/w
> 32.blaster.worm.html
> >
> >--
> >--Jonathan Maltz [Microsoft MVP - Windows Server]
> >http://www.imbored.biz - A Windows Server 2003 visual,
> step-by-step
> >tutorial site :-)
> >Only reply by newsgroup. If I see an email I didn't ask
> for, it will be
> >deleted without reading.
> >
> >
> >"JoAnn" > wrote in message
> ...
> >> The replies were very helpful.
> >>
> >> Here is the information from one of the reboots:
> >>
> >> The COM+ Event System detected a bad return code during
> >> its internal processing. HRESULT was 800706BA from
> line
> >> 44 of d:\nt\com\com1x\src\events\tier1
> >> \eventsystemobj.cpp. Please contact Microsoft Product
> >> Support Services to report this error.
> >>
> >> Any ideas?
> >>
> >> Thanks so much,
> >> JoAnn
> >>
> >> >-----Original Message-----
> >> >"JoAnn" > wrote:
> >> >
> >> >>Any help on the following situation would be great!!
> >> >>
> >> >>Periodically (with increasing frequency, now about
> once
> >> a
> >> >>day), my Compaq Presario 700Z (running XP)
> >> spontaneously
> >> >>reboots. It doesn't go through the normal shut-down
> >> >>procedure, it's just GONE with absolutely no warning,
> >> >>then reboots itself.
> >> >>
> >> >>Any ideas?
> >> >>
> >> >
> >> >1. Right-click on My Computer and select Manage.
> >> >Expand the Event Viewer category and browse through
> each
> >> of the three
> >> >sub-categories looking for red-flagged error records
> >> whose date and
> >> >time stamps correspond to your spontaneous reboots.
> >> >Double click on an error record to see the details of
> >> that error.
> >> >Post the error record details back here if you need
> >> further advice or
> >> >assistance.
> >> >
> >> >2. Open Control Panel - System - Advanced and click on
> >> the Settings
> >> >button in the Startup and Recovery (bottom) section.
> >> >In the System Failure (middle) section click on
> >> the "Automatically
> >> >Restart" checkbox to clear.
> >> >While you are there, change the Memory Dump option to
> >> either "Small
> >> >memory dump (64kb)" or "None".
> >> >
> >> >That will stop the spontaneous reboots. However they
> >> may be replaced
> >> >by a "Blue Screen Of Death" STOP error message which
> >> leaves the
> >> >computer locked up. The contents of the STOP message
> >> will be a clue
> >> >as to the cause of the problem. Post that information
> >> back here.
> >> >
> >> >Good luck
> >> >
> >> >
> >> >Ron Martell Duncan B.C. Canada
> >> >--
> >> >Microsoft MVP
> >> >On-Line Help Computer Service
> >> >http://onlinehelp.bc.ca
> >> >
> >> >"The reason computer chips are so small is computers
> >> don't eat much."
> >> >.
> >> >
> >>
> >
> >
> >.
> >

[JoAnn]

Oh my goodness, it's there. How do I get rid of it?

HELP!


>-----Original Message-----
>It would drop a file named msblast into system32. Not
sure what's up with
>your My Pictures folder
>
>--
>--Jonathan Maltz [Microsoft MVP - Windows Server]
>http://www.imbored.biz - A Windows Server 2003 visual,
step-by-step
>tutorial site :-)
>Only reply by newsgroup. If I see an email I didn't ask
for, it will be
>deleted without reading.
>
>
>"JoAnn" > wrote in message
...
>> So have I already been hit by this worm??
>>
>> Would it place a file that I can't delete called Menu
(2)
>> in "my pictures"? Or is that another problem??
>>
>> Thank you so much for your help. I have done the
updates
>> you recommended.
>>
>> JoAnn Keller
>>
>>
>> >-----Original Message-----
>> >Install:
>> >http://www.microsoft.com/technet/treeview/default.asp?
>> url=/technet/security/bulletin/MS03-026.asp
>> >As soon as you can! You are running the 32-bit
version
>> >
>> >Also enable Windows XP's built in firewall:
>> >http://support.microsoft.com/default.aspx?scid=kb;EN-
>> US;283673
>> >
>> >Then go to WindowsUpdate to pick up the latest
updates:
>> >http://windowsupdate.microsoft.com
>> >
>> >More info about the worm:
>>
>http://securityresponse.symantec.com/avcenter/venc/data/w
>> 32.blaster.worm.html
>> >
>> >--
>> >--Jonathan Maltz [Microsoft MVP - Windows Server]
>> >http://www.imbored.biz - A Windows Server 2003 visual,
>> step-by-step
>> >tutorial site :-)
>> >Only reply by newsgroup. If I see an email I didn't
ask
>> for, it will be
>> >deleted without reading.
>> >
>> >
>> >"JoAnn" > wrote in message
>> ...
>> >> The replies were very helpful.
>> >>
>> >> Here is the information from one of the reboots:
>> >>
>> >> The COM+ Event System detected a bad return code
during
>> >> its internal processing. HRESULT was 800706BA from
>> line
>> >> 44 of d:\nt\com\com1x\src\events\tier1
>> >> \eventsystemobj.cpp. Please contact Microsoft
Product
>> >> Support Services to report this error.
>> >>
>> >> Any ideas?
>> >>
>> >> Thanks so much,
>> >> JoAnn
>> >>
>> >> >-----Original Message-----
>> >> >"JoAnn" > wrote:
>> >> >
>> >> >>Any help on the following situation would be
great!!
>> >> >>
>> >> >>Periodically (with increasing frequency, now about
>> once
>> >> a
>> >> >>day), my Compaq Presario 700Z (running XP)
>> >> spontaneously
>> >> >>reboots. It doesn't go through the normal shut-
down
>> >> >>procedure, it's just GONE with absolutely no
warning,
>> >> >>then reboots itself.
>> >> >>
>> >> >>Any ideas?
>> >> >>
>> >> >
>> >> >1. Right-click on My Computer and select Manage.
>> >> >Expand the Event Viewer category and browse through
>> each
>> >> of the three
>> >> >sub-categories looking for red-flagged error
records
>> >> whose date and
>> >> >time stamps correspond to your spontaneous reboots.
>> >> >Double click on an error record to see the details
of
>> >> that error.
>> >> >Post the error record details back here if you need
>> >> further advice or
>> >> >assistance.
>> >> >
>> >> >2. Open Control Panel - System - Advanced and
click on
>> >> the Settings
>> >> >button in the Startup and Recovery (bottom)
section.
>> >> >In the System Failure (middle) section click on
>> >> the "Automatically
>> >> >Restart" checkbox to clear.
>> >> >While you are there, change the Memory Dump option
to
>> >> either "Small
>> >> >memory dump (64kb)" or "None".
>> >> >
>> >> >That will stop the spontaneous reboots. However
they
>> >> may be replaced
>> >> >by a "Blue Screen Of Death" STOP error message
which
>> >> leaves the
>> >> >computer locked up. The contents of the STOP
message
>> >> will be a clue
>> >> >as to the cause of the problem. Post that
information
>> >> back here.
>> >> >
>> >> >Good luck
>> >> >
>> >> >
>> >> >Ron Martell Duncan B.C. Canada
>> >> >--
>> >> >Microsoft MVP
>> >> >On-Line Help Computer Service
>> >> >http://onlinehelp.bc.ca
>> >> >
>> >> >"The reason computer chips are so small is
computers
>> >> don't eat much."
>> >> >.
>> >> >
>> >>
>> >
>> >
>> >.
>> >
>
>
>.
>

[Jonathan Maltz [MS-MVP]]

More info about the worm:
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

--
--Jonathan Maltz [Microsoft MVP - Windows Server]
http://www.imbored.biz - A Windows Server 2003 visual, step-by-step
tutorial site :-)
Only reply by newsgroup. If I see an email I didn't ask for, it will be
deleted without reading.


"JoAnn" > wrote in message
...
> Oh my goodness, it's there. How do I get rid of it?
>
> HELP!
>
>
> >-----Original Message-----
> >It would drop a file named msblast into system32. Not
> sure what's up with
> >your My Pictures folder
> >
> >--
> >--Jonathan Maltz [Microsoft MVP - Windows Server]
> >http://www.imbored.biz - A Windows Server 2003 visual,
> step-by-step
> >tutorial site :-)
> >Only reply by newsgroup. If I see an email I didn't ask
> for, it will be
> >deleted without reading.
> >
> >
> >"JoAnn" > wrote in message
> ...
> >> So have I already been hit by this worm??
> >>
> >> Would it place a file that I can't delete called Menu
> (2)
> >> in "my pictures"? Or is that another problem??
> >>
> >> Thank you so much for your help. I have done the
> updates
> >> you recommended.
> >>
> >> JoAnn Keller
> >>
> >>
> >> >-----Original Message-----
> >> >Install:
> >> >http://www.microsoft.com/technet/treeview/default.asp?
> >> url=/technet/security/bulletin/MS03-026.asp
> >> >As soon as you can! You are running the 32-bit
> version
> >> >
> >> >Also enable Windows XP's built in firewall:
> >> >http://support.microsoft.com/default.aspx?scid=kb;EN-
> >> US;283673
> >> >
> >> >Then go to WindowsUpdate to pick up the latest
> updates:
> >> >http://windowsupdate.microsoft.com
> >> >
> >> >More info about the worm:
> >>
> >http://securityresponse.symantec.com/avcenter/venc/data/w
> >> 32.blaster.worm.html
> >> >
> >> >--
> >> >--Jonathan Maltz [Microsoft MVP - Windows Server]
> >> >http://www.imbored.biz - A Windows Server 2003 visual,
> >> step-by-step
> >> >tutorial site :-)
> >> >Only reply by newsgroup. If I see an email I didn't
> ask
> >> for, it will be
> >> >deleted without reading.
> >> >
> >> >
> >> >"JoAnn" > wrote in message
> >> ...
> >> >> The replies were very helpful.
> >> >>
> >> >> Here is the information from one of the reboots:
> >> >>
> >> >> The COM+ Event System detected a bad return code
> during
> >> >> its internal processing. HRESULT was 800706BA from
> >> line
> >> >> 44 of d:\nt\com\com1x\src\events\tier1
> >> >> \eventsystemobj.cpp. Please contact Microsoft
> Product
> >> >> Support Services to report this error.
> >> >>
> >> >> Any ideas?
> >> >>
> >> >> Thanks so much,
> >> >> JoAnn
> >> >>
> >> >> >-----Original Message-----
> >> >> >"JoAnn" > wrote:
> >> >> >
> >> >> >>Any help on the following situation would be
> great!!
> >> >> >>
> >> >> >>Periodically (with increasing frequency, now about
> >> once
> >> >> a
> >> >> >>day), my Compaq Presario 700Z (running XP)
> >> >> spontaneously
> >> >> >>reboots. It doesn't go through the normal shut-
> down
> >> >> >>procedure, it's just GONE with absolutely no
> warning,
> >> >> >>then reboots itself.
> >> >> >>
> >> >> >>Any ideas?
> >> >> >>
> >> >> >
> >> >> >1. Right-click on My Computer and select Manage.
> >> >> >Expand the Event Viewer category and browse through
> >> each
> >> >> of the three
> >> >> >sub-categories looking for red-flagged error
> records
> >> >> whose date and
> >> >> >time stamps correspond to your spontaneous reboots.
> >> >> >Double click on an error record to see the details
> of
> >> >> that error.
> >> >> >Post the error record details back here if you need
> >> >> further advice or
> >> >> >assistance.
> >> >> >
> >> >> >2. Open Control Panel - System - Advanced and
> click on
> >> >> the Settings
> >> >> >button in the Startup and Recovery (bottom)
> section.
> >> >> >In the System Failure (middle) section click on
> >> >> the "Automatically
> >> >> >Restart" checkbox to clear.
> >> >> >While you are there, change the Memory Dump option
> to
> >> >> either "Small
> >> >> >memory dump (64kb)" or "None".
> >> >> >
> >> >> >That will stop the spontaneous reboots. However
> they
> >> >> may be replaced
> >> >> >by a "Blue Screen Of Death" STOP error message
> which
> >> >> leaves the
> >> >> >computer locked up. The contents of the STOP
> message
> >> >> will be a clue
> >> >> >as to the cause of the problem. Post that
> information
> >> >> back here.
> >> >> >
> >> >> >Good luck
> >> >> >
> >> >> >
> >> >> >Ron Martell Duncan B.C. Canada
> >> >> >--
> >> >> >Microsoft MVP
> >> >> >On-Line Help Computer Service
> >> >> >http://onlinehelp.bc.ca
> >> >> >
> >> >> >"The reason computer chips are so small is
> computers
> >> >> don't eat much."
> >> >> >.
> >> >> >
> >> >>
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >