Lack of Support from Microsoft

[Dave]

Windows XP made MICROSOFT Good Customers buy all new
software for Office, Works, etc. Then they won't support
the problems because XP came with the software and their
none support of converts is not the computer
manufacturer's fault. Why won't Microsoft Listen to
realistic complains about poor support when we paid for
their products? They want more money to do their job!!!

[David Cross [MS]]

what type of support problem are you having on Windows XP? Maybe someone
here can help you.

--


David B. Cross [MS]

--
This posting is provided "AS IS" with no warranties, and confers no rights.

http://support.microsoft.com

"Dave" > wrote in message
...
> Windows XP made MICROSOFT Good Customers buy all new
> software for Office, Works, etc. Then they won't support
> the problems because XP came with the software and their
> none support of converts is not the computer
> manufacturer's fault. Why won't Microsoft Listen to
> realistic complains about poor support when we paid for
> their products? They want more money to do their job!!!

[Mike Brannigan [MSFT]]

Dave,

If you are referring to the support of OEM releases of our products then
just contact the OEM for support.

If you are a retail customer you can get support as outlined at
http://support.microsoft.com/

This includes there peer support forums, online support from Microsoft and
direct support from Product Support Services.
See also the links on the left for I want to ... Request Support...

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups

"Dave" > wrote in message
...
> Windows XP made MICROSOFT Good Customers buy all new
> software for Office, Works, etc. Then they won't support
> the problems because XP came with the software and their
> none support of converts is not the computer
> manufacturer's fault. Why won't Microsoft Listen to
> realistic complains about poor support when we paid for
> their products? They want more money to do their job!!!

[Elijah]

Dell ALWAYS says "Call Microsoft".

We had a hardware compatibility issue with OEM XP Home on a Dell comp, and
after replacing all the parts they said this, and i quote "Contact Microsoft
as it is a problem whithin the OS"

Just incase you didnt know they did this.

I personally find all i need to know in places like this and on google and
the like.

--
Elijah

"Hope this helps"


"Mike Brannigan [MSFT]" > wrote in message
...
| Dave,
|
| If you are referring to the support of OEM releases of our products then
| just contact the OEM for support.
|
| If you are a retail customer you can get support as outlined at
| http://support.microsoft.com/
|
| This includes there peer support forums, online support from Microsoft and
| direct support from Product Support Services.
| See also the links on the left for I want to ... Request Support...
|
| --
| Regards,
|
| Mike
| --
| Mike Brannigan [Microsoft]
|
| This posting is provided "AS IS" with no warranties, and confers no
| rights
|
| Please note I cannot respond to e-mailed questions, please use these
| newsgroups
|
| "Dave" > wrote in message
| ...
| > Windows XP made MICROSOFT Good Customers buy all new
| > software for Office, Works, etc. Then they won't support
| > the problems because XP came with the software and their
| > none support of converts is not the computer
| > manufacturer's fault. Why won't Microsoft Listen to
| > realistic complains about poor support when we paid for
| > their products? They want more money to do their job!!!
|
|

[Jupiter Jones [MVP]]

Elijah;
Next time Dell refers you to Microsoft for what is clearly an OEM
issue, ask for a supervisor.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html


"Elijah" > wrote in message
...
> Dell ALWAYS says "Call Microsoft".
>
> We had a hardware compatibility issue with OEM XP Home on a Dell
comp, and
> after replacing all the parts they said this, and i quote "Contact
Microsoft
> as it is a problem whithin the OS"
>
> Just incase you didnt know they did this.
>
> I personally find all i need to know in places like this and on
google and
> the like.
>
> --
> Elijah
>
> "Hope this helps"
>
>
> "Mike Brannigan [MSFT]" > wrote in
message
> ...
> | Dave,
> |
> | If you are referring to the support of OEM releases of our
products then
> | just contact the OEM for support.
> |
> | If you are a retail customer you can get support as outlined at
> | http://support.microsoft.com/
> |
> | This includes there peer support forums, online support from
Microsoft and
> | direct support from Product Support Services.
> | See also the links on the left for I want to ... Request
Support...
> |
> | --
> | Regards,
> |
> | Mike
> | --
> | Mike Brannigan [Microsoft]
> |
> | This posting is provided "AS IS" with no warranties, and confers
no
> | rights
> |
> | Please note I cannot respond to e-mailed questions, please use
these
> | newsgroups
> |
> | "Dave" > wrote in message
> | ...
> | > Windows XP made MICROSOFT Good Customers buy all new
> | > software for Office, Works, etc. Then they won't support
> | > the problems because XP came with the software and their
> | > none support of converts is not the computer
> | > manufacturer's fault. Why won't Microsoft Listen to
> | > realistic complains about poor support when we paid for
> | > their products? They want more money to do their job!!!

[PCyr]

Or say they can have their shi**y computer back. DON'T BUY DELLS!

--
Member of "Newsgroups are for everyone" (Perdita X. Dream is a
self-righteous, ruthless net-cop too!)

Email address is fake to prevent SPAM.
Real email address is pcyr2000 AT hotmail DOT com
Change the obvious to the obvious.
------------------
"Jupiter Jones [MVP]" > wrote in message
...
> Elijah;
> Next time Dell refers you to Microsoft for what is clearly an OEM
> issue, ask for a supervisor.
>
> --
> Jupiter Jones [MVP]
> An easier way to read newsgroup messages:
> http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
> http://dts-l.org/index.html
>
>
> "Elijah" > wrote in message
> ...
> > Dell ALWAYS says "Call Microsoft".
> >
> > We had a hardware compatibility issue with OEM XP Home on a Dell
> comp, and
> > after replacing all the parts they said this, and i quote "Contact
> Microsoft
> > as it is a problem whithin the OS"
> >
> > Just incase you didnt know they did this.
> >
> > I personally find all i need to know in places like this and on
> google and
> > the like.
> >
> > --
> > Elijah
> >
> > "Hope this helps"
> >
> >
> > "Mike Brannigan [MSFT]" > wrote in
> message
> > ...
> > | Dave,
> > |
> > | If you are referring to the support of OEM releases of our
> products then
> > | just contact the OEM for support.
> > |
> > | If you are a retail customer you can get support as outlined at
> > | http://support.microsoft.com/
> > |
> > | This includes there peer support forums, online support from
> Microsoft and
> > | direct support from Product Support Services.
> > | See also the links on the left for I want to ... Request
> Support...
> > |
> > | --
> > | Regards,
> > |
> > | Mike
> > | --
> > | Mike Brannigan [Microsoft]
> > |
> > | This posting is provided "AS IS" with no warranties, and confers
> no
> > | rights
> > |
> > | Please note I cannot respond to e-mailed questions, please use
> these
> > | newsgroups
> > |
> > | "Dave" > wrote in message
> > | ...
> > | > Windows XP made MICROSOFT Good Customers buy all new
> > | > software for Office, Works, etc. Then they won't support
> > | > the problems because XP came with the software and their
> > | > none support of converts is not the computer
> > | > manufacturer's fault. Why won't Microsoft Listen to
> > | > realistic complains about poor support when we paid for
> > | > their products? They want more money to do their job!!!
>
>

[PCyr]

....or use AOL :P

--
Member of "Newsgroups are for everyone" (Perdita X. Dream is a
self-righteous, ruthless net-cop too!)

Email address is fake to prevent SPAM.
Real email address is pcyr2000 AT hotmail DOT com
Change the obvious to the obvious.
------------------
"PCyr" > wrote in message
...
> Or say they can have their shi**y computer back. DON'T BUY DELLS!
>
> --
> Member of "Newsgroups are for everyone" (Perdita X. Dream is a
> self-righteous, ruthless net-cop too!)
>
> Email address is fake to prevent SPAM.
> Real email address is pcyr2000 AT hotmail DOT com
> Change the obvious to the obvious.
> ------------------
> "Jupiter Jones [MVP]" > wrote in message
> ...
> > Elijah;
> > Next time Dell refers you to Microsoft for what is clearly an OEM
> > issue, ask for a supervisor.
> >
> > --
> > Jupiter Jones [MVP]
> > An easier way to read newsgroup messages:
> > http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
> > http://dts-l.org/index.html
> >
> >
> > "Elijah" > wrote in message
> > ...
> > > Dell ALWAYS says "Call Microsoft".
> > >
> > > We had a hardware compatibility issue with OEM XP Home on a Dell
> > comp, and
> > > after replacing all the parts they said this, and i quote "Contact
> > Microsoft
> > > as it is a problem whithin the OS"
> > >
> > > Just incase you didnt know they did this.
> > >
> > > I personally find all i need to know in places like this and on
> > google and
> > > the like.
> > >
> > > --
> > > Elijah
> > >
> > > "Hope this helps"
> > >
> > >
> > > "Mike Brannigan [MSFT]" > wrote in
> > message
> > > ...
> > > | Dave,
> > > |
> > > | If you are referring to the support of OEM releases of our
> > products then
> > > | just contact the OEM for support.
> > > |
> > > | If you are a retail customer you can get support as outlined at
> > > | http://support.microsoft.com/
> > > |
> > > | This includes there peer support forums, online support from
> > Microsoft and
> > > | direct support from Product Support Services.
> > > | See also the links on the left for I want to ... Request
> > Support...
> > > |
> > > | --
> > > | Regards,
> > > |
> > > | Mike
> > > | --
> > > | Mike Brannigan [Microsoft]
> > > |
> > > | This posting is provided "AS IS" with no warranties, and confers
> > no
> > > | rights
> > > |
> > > | Please note I cannot respond to e-mailed questions, please use
> > these
> > > | newsgroups
> > > |
> > > | "Dave" > wrote in message
> > > | ...
> > > | > Windows XP made MICROSOFT Good Customers buy all new
> > > | > software for Office, Works, etc. Then they won't support
> > > | > the problems because XP came with the software and their
> > > | > none support of converts is not the computer
> > > | > manufacturer's fault. Why won't Microsoft Listen to
> > > | > realistic complains about poor support when we paid for
> > > | > their products? They want more money to do their job!!!
> >
> >
>
>