Service Pack 1 a

[Natalie Ross]

Tried to download and install SP1A but after downloading
and in the middle of installation , window disappeared.
Message came up saying that installation had failed and
to retry. Did that and same message came up 6 times more.
When I went back to Windows Update, there was no mention
of SP1A at all and when I look at installation history,
it lists the 6 failed attempts and the 7th says "in
progress" but it has been saying that for 2 days. Is
there some way I could uninstall the download, which was
successful and start over,and where would I find it?

Thanks,
Natalie Ross

[Nicholas]

Natalie --

Follow these instructions:

Step #1:

Perform a Disk Cleanup:

Go to Start > Programs > Accessories > System Tools > Disk Cleanup

Step #2:

Go to Start > Run and type: MSCONFIG , and hit enter.
Select "Normal Startup", click "apply" and reboot.

Step #3:

1. Start the Administrative Tools utility in your Control Panel.=20
2. Double-click Services.=20
3. Right-click "Cryptographic Services", and then click Properties.=20
4. Click "Automatic" for Startup type, and then click Start.=20
5. Try installing the Updates again. If the problem persists, go to =
Step 6.=20
6. Click Start, and then click Run.=20
7. In the Open box, type: CMD , and then click OK.=20
8. At the Command Prompt, type (or Copy & Paste) the following =
commands,=20
each individually, pressing ENTER after each line:

net stop cryptsvc

ren %systemroot%\system32\catroot2 oldcatroot2

net start cryptsvc

Type EXIT to close the Command Prompt, and visit Windows Update =
again.


**** ALTERNATIVE ****

Windows XP Service Pack 1 (direct download)
http://www.microsoft.com/WindowsXP/pro/downloads/servicepacks/sp1/default=
..asp

Note: Select "Network Installation" (32-bit)


--=20
Nicholas

-------------------------------------------------------------------------=


"Natalie Ross" > wrote in message:
...

| Tried to download and install SP1A but after downloading=20
| and in the middle of installation , window disappeared.=20
| Message came up saying that installation had failed and=20
| to retry. Did that and same message came up 6 times more.=20
| When I went back to Windows Update, there was no mention=20
| of SP1A at all and when I look at installation history,=20
| it lists the 6 failed attempts and the 7th says "in=20
| progress" but it has been saying that for 2 days. Is=20
| there some way I could uninstall the download, which was=20
| successful and start over,and where would I find it?
|=20
| Thanks,
| Natalie Ross