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dave
December 5th 03, 12:20 PM
while trying to download a patch, i get a message the
setup cannot verify the integrity of a file. it says to
make sure the cryptographic service is running on my
computer. can anyone help? my thanks to anyone who can
answer this.

Doug Knox MS-MVP
December 5th 03, 12:20 PM
See www.kellys-korner-xp.com/top10faqs.htm, Why can't I download updates?

--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
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ExpertZone - http://www.microsoft.com/windowsxp/expertzone
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"dave" > wrote in message
...
> while trying to download a patch, i get a message the
> setup cannot verify the integrity of a file. it says to
> make sure the cryptographic service is running on my
> computer. can anyone help? my thanks to anyone who can
> answer this.

Chris Lanier
December 5th 03, 12:20 PM
Step #1

Perform a Disk Cleanup:

Go to Start > Programs > Accessories > System Tools > Disk Cleanup

Step #2:

Go to Start > Run and type: MSCONFIG , and hit enter.
Select "Normal Startup", click "apply" and reboot.

Step #3:

1. Start the Administrative Tools utility in your Control Panel.
2. Double-click Services.
3. Right-click "Cryptographic Services", and then click Properties.
4. Click "Automatic" for Startup type, and then click Start.
5. Try installing the Updates again. If the problem persists, go to Step
6.
6. Click Start, and then click Run.
7. In the Open box, type: CMD , and then click OK.
8. At the Command Prompt, type (or Copy & Paste) the following commands,
each individually, pressing ENTER after each line:

net stop cryptsvc

ren %systemroot%\system32\catroot2 oldcatroot2

net start cryptsvc

Type EXIT to close the Command Prompt, and install the patch:

Source: Nicholas :) - Thanks Man

"dave" > wrote in message
...
> while trying to download a patch, i get a message the
> setup cannot verify the integrity of a file. it says to
> make sure the cryptographic service is running on my
> computer. can anyone help? my thanks to anyone who can
> answer this.

Google