virus

[chris]

why do i keep upgrading my virus protection through
norton? They cannot help me throught his...what's the
point.....i have w32.blaster.worm and they tell me they
can't help?

[Jupiter Jones [MVP]]

Chris;
You have it because you did not install a Critical Update from
Microsoft:
DISCONNECT the subject computer from any network IMMEDIATELY.
VERY IMPORTANT to repair, closing ports is NOT enough.
Download the patch from the Windows Catalog.
http://support.microsoft.com/?kbid=323166
You want: 823980

This is the IMPORTANT fix by Ron Martell:
http://www.bigblackglasses.com/Article.aspx?Article=342

After this is resolved prevent similar occurrances by installing ALL
Critical Updates from Windows Update.
Keep antivirus up to date and run at least weekly.
Instasll or enable a firewall.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html


"chris" > wrote in message
...
> why do i keep upgrading my virus protection through
> norton? They cannot help me throught his...what's the
> point.....i have w32.blaster.worm and they tell me they
> can't help?