remote procedure call

[amin]

i have a windows XP home edition. since last friday, my
computer shuts itself down every 15 minute with the
message: "Windows must now restart because the remote
procedure call (RPC) service terminated unexpectedly."
and then: "this shutdown was initiated by NT
Authority\system"

i have not installed any new application. i am not sure
what to do.

[Jupiter Jones [MVP]]

DISCONNECT the subject computer from any network IMMEDIATELY.
VERY IMPORTANT to repair, closing ports is NOT enough.
Download the patch from the Windows Catalog.
http://support.microsoft.com/?kbid=323166
You want: 823980
You may need to do this at an uninfected computer and burn to CD or
save on floppy.

This is the IMPORTANT fix by Ron Martell:
http://www.bigblackglasses.com/Article.aspx?Article=342

After this is resolved prevent similar occurrences by installing ALL
Critical Updates from Windows Update.
Keep antivirus up to date and run at least weekly.
Install or enable a firewall.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html


"amin" > wrote in message
...
> i have a windows XP home edition. since last friday, my
> computer shuts itself down every 15 minute with the
> message: "Windows must now restart because the remote
> procedure call (RPC) service terminated unexpectedly."
> and then: "this shutdown was initiated by NT
> Authority\system"
>
> i have not installed any new application. i am not sure
> what to do.