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Alan
December 14th 03, 11:06 AM
Last night I was having problems with the RPC shutting
down my computer automatically if I connected to the net,
having phoned my ISP I was directed to a patch on the
microsoft website. Upon installing this patch I was
informed by my antivirus software that I had contracted a
virus from this patch. So be warned, dont assume microsoft
files are clean.

Mike Mulligan
December 14th 03, 11:07 AM
Anything you obtain from Windows Update is guaranteed to be virus free.

Of course, if your computer was already affected by a virus, that virus can
easily spread to something you download.

Mike Mulligan

"Alan" > wrote in message
...
> Last night I was having problems with the RPC shutting
> down my computer automatically if I connected to the net,
> having phoned my ISP I was directed to a patch on the
> microsoft website. Upon installing this patch I was
> informed by my antivirus software that I had contracted a
> virus from this patch. So be warned, dont assume microsoft
> files are clean.

Jupiter Jones [MVP]
December 14th 03, 11:10 AM
Alan;
You already had the virus (worm).
That is what was causing your issue.
Now you can blame Microsoft for your troubles or you can install the
patch (should have been done a while ago.
Enable firewall (why wasn't it enabled)

Follow this carefully to fix the computer:
You most likely have a worm W32.Blaster.Worm
DISCONNECT the subject computer from any network IMMEDIATELY.

Install or enable a firewall IMMEDIATELY:
http://support.microsoft.com/?kbid=283673

VERY IMPORTANT to repair, closing ports is NOT enough.
Download the appropriate patch referenced in Ron Martessl article
below.
You may need to do this at an uninfected computer and burn to CD or
save on floppy.

This is the IMPORTANT fix by Ron Martell:
http://www.bigblackglasses.com/Article.aspx?Article=342

Also see:
http://isc.sans.org/diary.html?date=2003-08-11

After this is resolved prevent similar occurrences by installing ALL
Critical Updates from Windows Update.
Keep antivirus up to date and run at least weekly.
Install or enable a firewall.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html


"Alan" > wrote in message
...
> Last night I was having problems with the RPC shutting
> down my computer automatically if I connected to the net,
> having phoned my ISP I was directed to a patch on the
> microsoft website. Upon installing this patch I was
> informed by my antivirus software that I had contracted a
> virus from this patch. So be warned, dont assume microsoft
> files are clean.

JoshV
December 14th 03, 12:59 PM
Here is a more complete solution:

You have probably received the following error messages
when using your computer:

"This system is shutting down. Please save all work in
progress and log off. This shutdown was initiated by NT
Authority/System."

"Windows must restart because the Remote Procedure Call
(RPC) service terminated unexpectedly."

This is a known security issue which was first found on
July 15. There is currently an Internet Worm that is
taking advantage of this security issue. Microsoft
published the patch to fix this issue on July 16 for all
of the affected systems on our web site. For more
information, please refer to the following page:

Microsoft's latest Information on the Blaster Worm
including links for other Windows Operating Systems
http://www.microsoft.com/security/incident/blast.asp

For the latest information on this security bulletin
http://www.microsoft.com/security/security_bulletins/ms03-
026.asp

__________________________________________________ ____

The resolution to this issue is to clean the worm from
your system and install the patch mentioned above.

Do this In Order:
1) Turn on your Internet Connection Firewall (Windows XP)
2) Install the patch from Microsoft to remove the
vulnerability
3) Run a removal Tool from an Anti-Virus company to
remove all traces of the virus from your system
4) Go to Windows Update and get all other needed Critical
Updates
Alternate Download Sites are located at:
 http://www.microsoft.com/downloads/details.aspx?
FamilyID=2354406c-c5b6-44ac-9532-
3de40f69c074&displaylang=en

http://download.windowsupdate.com/msdownload/updat
e/v3-19990518/cabpool/WindowsXP-KB823980-x86-
ENU_1d296adab6699e66210e5a350236381.exe



IMPORTANT
__________

Whenever your computer attempts to shutdown or reboot,
quickly:
Click the Start Button and then click RUN and type in
shutdown -a
and hit enter.
This should halt the rebooting problem temporarily.

You can also disconnect your computer from the internet
while you do the first step of turning on the Internet
Connection Firewall.


----------------------------------------------------

1)
Turn on the Internet Connection Firewall (Windows XP)
For XP Pro Users
http://www.microsoft.com/windowsxp/pro/using/howto/network
ing/icf.asp

For XP Home Users
http://www.microsoft.com/WindowsXP/home/using/howto/homene
t/icf.asp

Generic Instructions for XP Users:
1. In Control Panel, double-click "Networking and
Internet Connections", and then click Network Connections.
2. Right-click the connection (your internet connection)
on which you would like to enable ICF, and then click
Properties.
3. On the Advanced tab, click the box to select the
option to "Protect my computer or network".
4. If you want to enable the use of some applications and
services through the firewall, you need to enable them by
clicking the Settings button, and then selecting the
programs, protocols, and services to be enabled for the
ICF configuration.



2)
Install the Patch from Microsoft for your Operating System
Windows XP (32-bit)
http://download.microsoft.com/download/9/8/b/98bcfad8-
afbc-458f-aaee-b7a52a983f01/WindowsXP-KB823980-x86-ENU.exe


3)
Run a removal Tool from an Anti-Virus Company to get the
Virus off your system
Network Associates
http://vil.nai.com/vil/stinger/

Trend Micro
http://housecall.trendmicro.com/

Symantec
http://securityresponse.symantec.com/avcenter/venc/data/w3
2.blaster.worm.removal.tool.html

Computer Associates
http://www3.ca.com/virusinfo/virus.aspx?ID=36265


4)
When you get a chance after everything calms down, with
Internet Explorer up and running, go to the top menu and
click Tools and click Windows Update and install all the
latest Critical Updates.
http://v4.windowsupdate.microsoft.com/en/default.asp

You can also configure Automatic Updates to automatically
download updates for you. How to Configure and Use
Automatic Updates in Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;306525


Please note I cannot respond to e-mailed questions.
Please use respond to this thread to let me know if the
steps and suggestions helped you to resolve the issue.

Disclaimer:
This posting is provided "AS IS" with no warranties, and
confers no
rights.


>-----Original Message-----
>Alan;
>You already had the virus (worm).
>That is what was causing your issue.
>Now you can blame Microsoft for your troubles or you can
install the
>patch (should have been done a while ago.
>Enable firewall (why wasn't it enabled)
>
>Follow this carefully to fix the computer:
>You most likely have a worm W32.Blaster.Worm
>DISCONNECT the subject computer from any network
IMMEDIATELY.
>
>Install or enable a firewall IMMEDIATELY:
>http://support.microsoft.com/?kbid=283673
>
>VERY IMPORTANT to repair, closing ports is NOT enough.
>Download the appropriate patch referenced in Ron
Martessl article
>below.
>You may need to do this at an uninfected computer and
burn to CD or
>save on floppy.
>
>This is the IMPORTANT fix by Ron Martell:
>http://www.bigblackglasses.com/Article.aspx?Article=342
>
>Also see:
>http://isc.sans.org/diary.html?date=2003-08-11
>
>After this is resolved prevent similar occurrences by
installing ALL
>Critical Updates from Windows Update.
>Keep antivirus up to date and run at least weekly.
>Install or enable a firewall.
>
>--
>Jupiter Jones [MVP]
>An easier way to read newsgroup messages:
>http://www.microsoft.com/windowsxp/pro/using/newsgroups/s
etup.asp
>http://dts-l.org/index.html
>
>
>"Alan" > wrote in message
...
>> Last night I was having problems with the RPC shutting
>> down my computer automatically if I connected to the
net,
>> having phoned my ISP I was directed to a patch on the
>> microsoft website. Upon installing this patch I was
>> informed by my antivirus software that I had
contracted a
>> virus from this patch. So be warned, dont assume
microsoft
>> files are clean.
>
>
>.
>

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