stop the worm?

[George]

All,

I worked on a buddies machine last night to stop the worm from eating his
machine :-) I scanned the system and removed the bug and then treid to
install the MS patch and the darn system would net allow me to install the
patch. Kept saying that, "it could not verify the integrity of the
update.inf file. This install needs to have the Cryptographic??? service
running". I stopped and started that thing a few times and it would NOT let
me load the patch no matter what.

Any thoughts on what to do to get this thing to load without having to
reload everything?

Also note that I was able to set the firewall up and update the virus scan
and he can get online but the patch is not installed. Also, he has OEM
restore CD's and not the actual XP CD's.

Can I use my XP CD to do a sfc /scannow?

Or maybe repair windows with my CD?

I was told by an IT person here at work that I need to turn of the Restore
feature and that should fix it. Any thoughts on that?

Thanks in advance for any and all advice!!!
--
George

[Nicholas]

George --

To correct the problem with Cryptographic Services:=20

Step #1

Perform a Disk Cleanup:

Go to Start > Programs > Accessories > System Tools > Disk Cleanup

Step #2:

Go to Start > Run and type: MSCONFIG , and hit enter.
Select "Normal Startup", click "apply" and reboot.

Step #3:

1. Start the Administrative Tools utility in your Control Panel.=20
2. Double-click Services.=20
3. Right-click "Cryptographic Services", and then click Properties.=20
4. Click "Automatic" for Startup type, and then click Start.=20
5. Try installing the Updates again. If the problem persists, go to =
Step 6.=20
6. Click Start, and then click Run.=20
7. In the Open box, type: CMD , and then click OK.=20
8. At the Command Prompt, type (or Copy & Paste) the following =
commands,=20
each individually, pressing ENTER after each line:

net stop cryptsvc

ren %systemroot%\system32\catroot2 oldcatroot2

net start cryptsvc

Type EXIT to close the Command Prompt, and install the patch:

Blaster Worm: Critical Security Patch for Windows XP (32-bit version - =
direct download)
http://microsoft.com/downloads/details.aspx?FamilyId=3D2354406C-C5B6-44AC=
-9532-3DE40F69C074&displaylang=3Den=20

If installation continues to fail, try this additional procedure:

Click Start > Run and type: CMD , hit enter.

In the Command Prompt window, type the following commands,=20
pressing ENTER after each line:

net stop cryptsvc

net start cryptsvc

regsvr32 softpub.dll

regsvr32 wintrust.dll

regsvr32 initpki.dll

regsvr32 dssenh.dll

regsvr32 rsaenh.dll

regsvr32 cryptdlg.dll

EXIT

Try installing the patch once again.


Also, these Microsoft Knowledge Base Articles may be applicable:

Errors Occur When You Try to Install Updates from the Windows Update Web =
Site=20
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;817753=20

Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;193385


--=20
Nicholas

-------------------------------------------------------------------------=
---------------

"George" > wrote in message:
...

| All,
|=20
| I worked on a buddies machine last night to stop the worm from eating =
his
| machine :-) I scanned the system and removed the bug and then treid =
to
| install the MS patch and the darn system would net allow me to install =
the
| patch. Kept saying that, "it could not verify the integrity of the
| update.inf file. This install needs to have the Cryptographic??? =
service
| running". I stopped and started that thing a few times and it would =
NOT let
| me load the patch no matter what.
|=20
| Any thoughts on what to do to get this thing to load without having to
| reload everything?
|=20
| Also note that I was able to set the firewall up and update the virus =
scan
| and he can get online but the patch is not installed. Also, he has =
OEM
| restore CD's and not the actual XP CD's.
|=20
| Can I use my XP CD to do a sfc /scannow?
|=20
| Or maybe repair windows with my CD?
|=20
| I was told by an IT person here at work that I need to turn of the =
Restore
| feature and that should fix it. Any thoughts on that?
|=20
| Thanks in advance for any and all advice!!!
| --=20
| George
|=20
|

[George]

Nicholas,

Thanks, I will try your advice. Do I NEED to turn restore off as I know
this should be done with viruses?

--
George

"Nicholas" > wrote in message
...
George --

To correct the problem with Cryptographic Services:

Step #1

Perform a Disk Cleanup:

Go to Start > Programs > Accessories > System Tools > Disk Cleanup

Step #2:

Go to Start > Run and type: MSCONFIG , and hit enter.
Select "Normal Startup", click "apply" and reboot.

Step #3:

1. Start the Administrative Tools utility in your Control Panel.
2. Double-click Services.
3. Right-click "Cryptographic Services", and then click Properties.
4. Click "Automatic" for Startup type, and then click Start.
5. Try installing the Updates again. If the problem persists, go to Step
6.
6. Click Start, and then click Run.
7. In the Open box, type: CMD , and then click OK.
8. At the Command Prompt, type (or Copy & Paste) the following commands,
each individually, pressing ENTER after each line:

net stop cryptsvc

ren %systemroot%\system32\catroot2 oldcatroot2

net start cryptsvc

Type EXIT to close the Command Prompt, and install the patch:

Blaster Worm: Critical Security Patch for Windows XP (32-bit version -
direct download)
http://microsoft.com/downloads/details.aspx?FamilyId=2354406C-C5B6-44AC-9532-3DE40F69C074&displaylang=en

If installation continues to fail, try this additional procedure:

Click Start > Run and type: CMD , hit enter.

In the Command Prompt window, type the following commands,
pressing ENTER after each line:

net stop cryptsvc

net start cryptsvc

regsvr32 softpub.dll

regsvr32 wintrust.dll

regsvr32 initpki.dll

regsvr32 dssenh.dll

regsvr32 rsaenh.dll

regsvr32 cryptdlg.dll

EXIT

Try installing the patch once again.


Also, these Microsoft Knowledge Base Articles may be applicable:

Errors Occur When You Try to Install Updates from the Windows Update Web
Site
http://support.microsoft.com/default.aspx?scid=kb;en-us;817753

Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;193385


--
Nicholas

----------------------------------------------------------------------------
------------

"George" > wrote in message:
...

| All,
|
| I worked on a buddies machine last night to stop the worm from eating his
| machine :-) I scanned the system and removed the bug and then treid to
| install the MS patch and the darn system would net allow me to install the
| patch. Kept saying that, "it could not verify the integrity of the
| update.inf file. This install needs to have the Cryptographic??? service
| running". I stopped and started that thing a few times and it would NOT
let
| me load the patch no matter what.
|
| Any thoughts on what to do to get this thing to load without having to
| reload everything?
|
| Also note that I was able to set the firewall up and update the virus scan
| and he can get online but the patch is not installed. Also, he has OEM
| restore CD's and not the actual XP CD's.
|
| Can I use my XP CD to do a sfc /scannow?
|
| Or maybe repair windows with my CD?
|
| I was told by an IT person here at work that I need to turn of the Restore
| feature and that should fix it. Any thoughts on that?
|
| Thanks in advance for any and all advice!!!
| --
| George
|
|

[Gene K]

Yes, until you have corrected everrything and know no virus is present. Run
a full anti-virus scan after the fix and then turn the "Restore" function
back on.
Gene

"George" > wrote in message
...
> Nicholas,
>
> Thanks, I will try your advice. Do I NEED to turn restore off as I know
> this should be done with viruses?
>
> --
> George
>
> "Nicholas" > wrote in message
> ...
> George --
>
> To correct the problem with Cryptographic Services:
>
> Step #1
>
> Perform a Disk Cleanup:
>
> Go to Start > Programs > Accessories > System Tools > Disk Cleanup
>
> Step #2:
>
> Go to Start > Run and type: MSCONFIG , and hit enter.
> Select "Normal Startup", click "apply" and reboot.
>
> Step #3:
>
> 1. Start the Administrative Tools utility in your Control Panel.
> 2. Double-click Services.
> 3. Right-click "Cryptographic Services", and then click Properties.
> 4. Click "Automatic" for Startup type, and then click Start.
> 5. Try installing the Updates again. If the problem persists, go to
Step
> 6.
> 6. Click Start, and then click Run.
> 7. In the Open box, type: CMD , and then click OK.
> 8. At the Command Prompt, type (or Copy & Paste) the following
commands,
> each individually, pressing ENTER after each line:
>
> net stop cryptsvc
>
> ren %systemroot%\system32\catroot2 oldcatroot2
>
> net start cryptsvc
>
> Type EXIT to close the Command Prompt, and install the patch:
>
> Blaster Worm: Critical Security Patch for Windows XP (32-bit version -
> direct download)
>
http://microsoft.com/downloads/details.aspx?FamilyId=2354406C-C5B6-44AC-9532-3DE40F69C074&displaylang=en
>
> If installation continues to fail, try this additional procedure:
>
> Click Start > Run and type: CMD , hit enter.
>
> In the Command Prompt window, type the following commands,
> pressing ENTER after each line:
>
> net stop cryptsvc
>
> net start cryptsvc
>
> regsvr32 softpub.dll
>
> regsvr32 wintrust.dll
>
> regsvr32 initpki.dll
>
> regsvr32 dssenh.dll
>
> regsvr32 rsaenh.dll
>
> regsvr32 cryptdlg.dll
>
> EXIT
>
> Try installing the patch once again.
>
>
> Also, these Microsoft Knowledge Base Articles may be applicable:
>
> Errors Occur When You Try to Install Updates from the Windows Update Web
> Site
> http://support.microsoft.com/default.aspx?scid=kb;en-us;817753
>
> Problems When Viewing or Downloading From Windows Update
> http://support.microsoft.com/default.aspx?scid=kb;en-us;193385
>
>
> --
> Nicholas
>
> --------------------------------------------------------------------------
--
> ------------
>
> "George" > wrote in message:
> ...
>
> | All,
> |
> | I worked on a buddies machine last night to stop the worm from eating
his
> | machine :-) I scanned the system and removed the bug and then treid to
> | install the MS patch and the darn system would net allow me to install
the
> | patch. Kept saying that, "it could not verify the integrity of the
> | update.inf file. This install needs to have the Cryptographic???
service
> | running". I stopped and started that thing a few times and it would NOT
> let
> | me load the patch no matter what.
> |
> | Any thoughts on what to do to get this thing to load without having to
> | reload everything?
> |
> | Also note that I was able to set the firewall up and update the virus
scan
> | and he can get online but the patch is not installed. Also, he has OEM
> | restore CD's and not the actual XP CD's.
> |
> | Can I use my XP CD to do a sfc /scannow?
> |
> | Or maybe repair windows with my CD?
> |
> | I was told by an IT person here at work that I need to turn of the
Restore
> | feature and that should fix it. Any thoughts on that?
> |
> | Thanks in advance for any and all advice!!!
> | --
> | George
> |
> |
>
>

[Gene K]

One more thing. BE SURE: turn off both Windows "Restore" function AND
"GoBack" if you have it [it is a part of Norton's SystemWorks.
Gene
"George" > wrote in message
...
> Nicholas,
>
> Thanks, I will try your advice. Do I NEED to turn restore off as I know
> this should be done with viruses?
>
> --
> George
>
> "Nicholas" > wrote in message
> ...
> George --
>
> To correct the problem with Cryptographic Services:
>
> Step #1
>
> Perform a Disk Cleanup:
>
> Go to Start > Programs > Accessories > System Tools > Disk Cleanup
>
> Step #2:
>
> Go to Start > Run and type: MSCONFIG , and hit enter.
> Select "Normal Startup", click "apply" and reboot.
>
> Step #3:
>
> 1. Start the Administrative Tools utility in your Control Panel.
> 2. Double-click Services.
> 3. Right-click "Cryptographic Services", and then click Properties.
> 4. Click "Automatic" for Startup type, and then click Start.
> 5. Try installing the Updates again. If the problem persists, go to
Step
> 6.
> 6. Click Start, and then click Run.
> 7. In the Open box, type: CMD , and then click OK.
> 8. At the Command Prompt, type (or Copy & Paste) the following
commands,
> each individually, pressing ENTER after each line:
>
> net stop cryptsvc
>
> ren %systemroot%\system32\catroot2 oldcatroot2
>
> net start cryptsvc
>
> Type EXIT to close the Command Prompt, and install the patch:
>
> Blaster Worm: Critical Security Patch for Windows XP (32-bit version -
> direct download)
>
http://microsoft.com/downloads/details.aspx?FamilyId=2354406C-C5B6-44AC-9532-3DE40F69C074&displaylang=en
>
> If installation continues to fail, try this additional procedure:
>
> Click Start > Run and type: CMD , hit enter.
>
> In the Command Prompt window, type the following commands,
> pressing ENTER after each line:
>
> net stop cryptsvc
>
> net start cryptsvc
>
> regsvr32 softpub.dll
>
> regsvr32 wintrust.dll
>
> regsvr32 initpki.dll
>
> regsvr32 dssenh.dll
>
> regsvr32 rsaenh.dll
>
> regsvr32 cryptdlg.dll
>
> EXIT
>
> Try installing the patch once again.
>
>
> Also, these Microsoft Knowledge Base Articles may be applicable:
>
> Errors Occur When You Try to Install Updates from the Windows Update Web
> Site
> http://support.microsoft.com/default.aspx?scid=kb;en-us;817753
>
> Problems When Viewing or Downloading From Windows Update
> http://support.microsoft.com/default.aspx?scid=kb;en-us;193385
>
>
> --
> Nicholas
>
> --------------------------------------------------------------------------
--
> ------------
>
> "George" > wrote in message:
> ...
>
> | All,
> |
> | I worked on a buddies machine last night to stop the worm from eating
his
> | machine :-) I scanned the system and removed the bug and then treid to
> | install the MS patch and the darn system would net allow me to install
the
> | patch. Kept saying that, "it could not verify the integrity of the
> | update.inf file. This install needs to have the Cryptographic???
service
> | running". I stopped and started that thing a few times and it would NOT
> let
> | me load the patch no matter what.
> |
> | Any thoughts on what to do to get this thing to load without having to
> | reload everything?
> |
> | Also note that I was able to set the firewall up and update the virus
scan
> | and he can get online but the patch is not installed. Also, he has OEM
> | restore CD's and not the actual XP CD's.
> |
> | Can I use my XP CD to do a sfc /scannow?
> |
> | Or maybe repair windows with my CD?
> |
> | I was told by an IT person here at work that I need to turn of the
Restore
> | feature and that should fix it. Any thoughts on that?
> |
> | Thanks in advance for any and all advice!!!
> | --
> | George
> |
> |
>
>