Gary Thorn [MVP-Windows Technologies/Xbox]
December 5th 03, 12:25 PM
>-----Original Message-----
>I am running Windows WP Professional and can not shut
>down my computer. When I sellect "Turn Off" or "Restart"
>nothing happens. There are no programs open that I can
>tell. I searched Microsoft's website and found no
>solution to my problem.
>
>Any suggestions?
>
>.
For a quick fix that might work, try Shutdown.exe found
here:
www.budja.com/shutdown/
It may give you a way to shut down until you find the
problem. Also you can try to shut down from within the
Task manager (CTRL+ALT+DEL). It might work from there.
Otherwise, you might want to try a system file repair:
1) Click Start>Run
2) type sfc /scannow then click OK
3) It will ask to place your WinXP CD in the drive
If that doesn't work then try a full WinXP repair:
1) Start WinXP setup from DOS (Win9x boot disk) or boot
from WinXP CD.
2) Setup will ask if you want to Install Windows or
Repair. SELECT INSTALL.
3) Setup should find your existing WinXP system(hopefully)
4) Select the WinXP system that was found and now select
Repair.
Setup will repair WinXP.
If SP1 was installed prior to the repair, it will need to
be-installed again since the repair process removes SP1.
This is not the case though if a Slipstreamed version of
SP1 was used (SP1 built-in the WinXP CD and is either self-
made or bought that way).
For more info look at this MS knowledgebase article:
http://tinyurl.com/176b
Also see this site for details in needed:
www.webtree.ca/windowsxp/repair_xp.htm
Hope this helps!
Gary Thorn
MVP-Windows Technologies/Xbox
Associate Expert
This posting is provided "AS IS" with no warranties, and
confers no rights
More about the Windows XP Expert Zone:
www.microsoft.com/windowsxp/expertzone
More about the MS MVP Program:
http://tinyurl.com/n08
>I am running Windows WP Professional and can not shut
>down my computer. When I sellect "Turn Off" or "Restart"
>nothing happens. There are no programs open that I can
>tell. I searched Microsoft's website and found no
>solution to my problem.
>
>Any suggestions?
>
>.
For a quick fix that might work, try Shutdown.exe found
here:
www.budja.com/shutdown/
It may give you a way to shut down until you find the
problem. Also you can try to shut down from within the
Task manager (CTRL+ALT+DEL). It might work from there.
Otherwise, you might want to try a system file repair:
1) Click Start>Run
2) type sfc /scannow then click OK
3) It will ask to place your WinXP CD in the drive
If that doesn't work then try a full WinXP repair:
1) Start WinXP setup from DOS (Win9x boot disk) or boot
from WinXP CD.
2) Setup will ask if you want to Install Windows or
Repair. SELECT INSTALL.
3) Setup should find your existing WinXP system(hopefully)
4) Select the WinXP system that was found and now select
Repair.
Setup will repair WinXP.
If SP1 was installed prior to the repair, it will need to
be-installed again since the repair process removes SP1.
This is not the case though if a Slipstreamed version of
SP1 was used (SP1 built-in the WinXP CD and is either self-
made or bought that way).
For more info look at this MS knowledgebase article:
http://tinyurl.com/176b
Also see this site for details in needed:
www.webtree.ca/windowsxp/repair_xp.htm
Hope this helps!
Gary Thorn
MVP-Windows Technologies/Xbox
Associate Expert
This posting is provided "AS IS" with no warranties, and
confers no rights
More about the Windows XP Expert Zone:
www.microsoft.com/windowsxp/expertzone
More about the MS MVP Program:
http://tinyurl.com/n08