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Bert
December 5th 03, 12:25 PM
It appears that MSconfig will not run or open
>-----Original Message-----
>
>>-----Original Message-----
>>When I download and try to install SP1 for XP home,
>after
>>or during the archiving provess, an error message
>>indicating that the windows\system32\ftp.exe is in use
>by
>>another program and I can not continue.
>>
>>I used the blaster removal tool and also the system was
>>infected with the spybot worm. I followed instructions
>to
>>remove and it seems that these worms are no longer
>>present so what is the problem?
>>.
>>FTP is a File Transfer Program. You must disable all
>running programs. Go to: Start/Run type MSCONFIG and
>click OK. Click StartUp tab and then disable all running
>programs except your Anti-virus program, if Norton it
>will start with NAV. Click Apply then OK. Reboot PC.
>Go back online and install SP1. After that you can
>enable the programs again or leave it alone, your PC
will
>run a lot faster and smoother. Disabling programs in
>MSCONFIG does not delete them, only stops them from
>activating at startup. Clicking an icon will activate
it
>again.
>.
>

Michael Solomon \(MS-MVP Windows Shell/User\)
December 5th 03, 12:25 PM
Try the following and do so before attempting to install SP1:
The following assumes you have an actual XP CD as opposed to a restore CD or
restore partition supplied by your PC manufacturer.

Go to Start, type sfc /scannow in the run box and press enter. Note, there
is a space between sfc and the forward slash. You will be asked for your XP
CD. Be aware, upon inserting the CD the XP setup screen may appear, this is
not a part of sfc /scannow, rather it is being invoked by autorun. Simply
minimize the screen and allow sfc to continue.

If the above fails to resolve the issue, try a repair install as follows:
Be sure you are well backed up in case there is a problem from which you are
unable to recover. NOTE, while a repair install should leave your data
files intact, if something goes wrong during the repair install, you may be
forced to start over and do a clean install of XP. If you don't have your
data backed up, you would lose your data should that eventuality occur.

Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.

Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.

Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.

The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.

One other thing, do NOT do a System Restore to try to correct this issue, it
might take your system back to when it had the virus.
--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"Bert" > wrote in message
...
> It appears that MSconfig will not run or open
> >-----Original Message-----
> >
> >>-----Original Message-----
> >>When I download and try to install SP1 for XP home,
> >after
> >>or during the archiving provess, an error message
> >>indicating that the windows\system32\ftp.exe is in use
> >by
> >>another program and I can not continue.
> >>
> >>I used the blaster removal tool and also the system was
> >>infected with the spybot worm. I followed instructions
> >to
> >>remove and it seems that these worms are no longer
> >>present so what is the problem?
> >>.
> >>FTP is a File Transfer Program. You must disable all
> >running programs. Go to: Start/Run type MSCONFIG and
> >click OK. Click StartUp tab and then disable all running
> >programs except your Anti-virus program, if Norton it
> >will start with NAV. Click Apply then OK. Reboot PC.
> >Go back online and install SP1. After that you can
> >enable the programs again or leave it alone, your PC
> will
> >run a lot faster and smoother. Disabling programs in
> >MSCONFIG does not delete them, only stops them from
> >activating at startup. Clicking an icon will activate
> it
> >again.
> >.
> >

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