problem solved

[Jeff Wilson]

Doug Knox , Maureen and all the others that responded to
my problem - Thank You !!
I wanted to thank you for the help with the problem I
had - =
lost the index in xp help @ support . I followed all
your tips and =
learned a lot but , unfortunately , that did,t get the
job done .
I followed all advise given from all sources that I was
able to find - =
no luck . I finally gave in and reinstalled windows
because I was sure =
that would repair the problem --- WRONG . That's when I
used all the =
MAGIC WORDS that I learned working in a steel mill 30
yrs. Well that =
didn't work either, so I gave up and just went to windows
update and =
replaced all the patches - quick fixes etc. that were
lost when I did =
the reinstall. Well I'm sure you have this figured out
by now - yep - =
that did it !!!! Don't know how or why but sure would
like to here from =
anyone that might have an idea . Thanks , Jeff

[Sharon F]

On Thu, 14 Aug 2003 12:37:44 -0700, Jeff Wilson wrote:

> Doug Knox , Maureen and all the others that responded to
> my problem - Thank You !!
> I wanted to thank you for the help with the problem I
> had - =
> lost the index in xp help @ support . I followed all
> your tips and =
> learned a lot but , unfortunately , that did,t get the
> job done .
> I followed all advise given from all sources that I was
> able to find - =
> no luck . I finally gave in and reinstalled windows
> because I was sure =
> that would repair the problem --- WRONG . That's when I
> used all the =
> MAGIC WORDS that I learned working in a steel mill 30
> yrs. Well that =
> didn't work either, so I gave up and just went to windows
> update and =
> replaced all the patches - quick fixes etc. that were
> lost when I did =
> the reinstall. Well I'm sure you have this figured out
> by now - yep - =
> that did it !!!! Don't know how or why but sure would
> like to here from =
> anyone that might have an idea . Thanks , Jeff

No idea, Jeff. Hopefully someone will have some insight to this and will
share their theory. I just wanted to say that a repair install or reinstall
has been the only "tip in the scales" for users I've helped with this
problem. The other fixes are worth trying "just in case" but more ofen than
not, your approach is what it all comes down to in the end. Glad to hear
that you have this sorted and thanks for letting folks know how you fixed
it.

--
Sharon F
MS-MVP/ Windows XP - Shell/User

[Doug Knox MS-MVP]

Glad to hear you got it sorted out, as well, Jeff. And wish there was more
info on what fixed it.

--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"Jeff Wilson" > wrote in message
...
> Doug Knox , Maureen and all the others that responded to
> my problem - Thank You !!
> I wanted to thank you for the help with the problem I
> had - =
> lost the index in xp help @ support . I followed all
> your tips and =
> learned a lot but , unfortunately , that did,t get the
> job done .
> I followed all advise given from all sources that I was
> able to find - =
> no luck . I finally gave in and reinstalled windows
> because I was sure =
> that would repair the problem --- WRONG . That's when I
> used all the =
> MAGIC WORDS that I learned working in a steel mill 30
> yrs. Well that =
> didn't work either, so I gave up and just went to windows
> update and =
> replaced all the patches - quick fixes etc. that were
> lost when I did =
> the reinstall. Well I'm sure you have this figured out
> by now - yep - =
> that did it !!!! Don't know how or why but sure would
> like to here from =
> anyone that might have an idea . Thanks , Jeff
>