Criptographic Service is running??

[Paula]

I am trying to download the latest XP stuff and after the
wizard finishes there is a message that pops up and says
that it can't find Update.inf and to check "criptographic
service to see if it's running." Any ideas?

[Nicholas]

Paula --

If you are using AOL as your ISP, you need to minimize your
AOL browser and launch Internet Explorer, then visit the Windows
Update web site while using Internet Explorer.

Try the following solution from the Windows Update Troubleshooter:
http://v4.windowsupdate.microsoft.com/troubleshoot/

Select:
"Problem Downloading/Installing a Software (Non-Driver) item"

Follow steps under:
"Install stops at 0% when using the AOL Browser"

While using the Internet Explorer browser, try downloading
and updates again: http://v4.windowsupdate.microsoft.com/en/default.asp


If the above does not pertain to you, then try the following:

Step #1

Perform a Disk Cleanup:

Go to Start > Programs > Accessories > System Tools > Disk Cleanup

Step #2:

Go to Start > Run and type: MSCONFIG , and hit enter.
Select "Normal Startup", click "apply" and reboot.

Step #3:

1. Start the Administrative Tools utility in your Control Panel.=20
2. Double-click Services.=20
3. Right-click "Cryptographic Services", and then click Properties.=20
4. Click "Automatic" for Startup type, and then click Start.=20
5. Try installing the Updates again. If the problem persists, go to =
Step 6.=20
6. Click Start, and then click Run.=20
7. In the Open box, type: CMD , and then click OK.=20
8. At the Command Prompt, type (or Copy & Paste) the following =
commands,=20
each individually, pressing ENTER after each line:

net stop cryptsvc

ren %systemroot%\system32\catroot2 oldcatroot2

net start cryptsvc

Type EXIT to close the Command Prompt, and visit Windows =
Update:


If installation continues to fail, try this additional procedure:

Click Start > Run and type: CMD , hit enter.

In the Command Prompt window, type the following commands,=20
pressing ENTER after each line:

net stop cryptsvc

net start cryptsvc

regsvr32 softpub.dll

regsvr32 wintrust.dll

regsvr32 initpki.dll

regsvr32 dssenh.dll

regsvr32 rsaenh.dll

regsvr32 cryptdlg.dll

EXIT

Try visiting Windows Update once again.


Also, these Microsoft Knowledge Base Articles may be applicable:

Errors Occur When You Try to Install Updates from the Windows Update Web =
Site=20
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;817753=20

Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;193385


--=20
Nicholas

------------------------------------------------------------------

"Paula" > wrote in message:
...

| I am trying to download the latest XP stuff and after the=20
| wizard finishes there is a message that pops up and says=20
| that it can't find Update.inf and to check "criptographic=20
| service to see if it's running." Any ideas?