Cryptographic service error message

[Bobby D.]

trying to download & get error message - service pack 1
setup could not verify the integrity of the file. make
sure cryptographic service is running. have checked is
running restarted but same message

[Joseph Conway [MSFT]]

There are a few things you can check:

1. Make sure cryptographic services are in fact running on the machine.
2. Boot into safe mode and rename catroot2 folder and then try to reinstall
3. Check for the existance of any kind of virus

Joseph W. Conway, MCSE
Windows 9x/NT/2000/XP/2003 Server Group

This posting is provided "AS IS" with no warranties, and confers no rights.

[Doug Knox MS-MVP]

Joseph,

Many users are reporting that this method doesn't work for them. One user
said that when it failed, the following worked.

Start, Run and entere regsvr32 wintrust.dll

He said it worked successfully on 2 machines.

--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
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ExpertZone - http://www.microsoft.com/windowsxp/expertzone
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""Joseph Conway [MSFT]"" > wrote in message
...
> There are a few things you can check:
>
> 1. Make sure cryptographic services are in fact running on the machine.
> 2. Boot into safe mode and rename catroot2 folder and then try to
reinstall
> 3. Check for the existance of any kind of virus
>
> Joseph W. Conway, MCSE
> Windows 9x/NT/2000/XP/2003 Server Group
>
> This posting is provided "AS IS" with no warranties, and confers no
rights.