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denn
December 14th 03, 12:40 PM
Sandra,

Go to symantec.com

They have an extensive explanation on how to install the
patch, configure your computer (and how to do so), how to
modify your registry to keep the virus from running, etc.
The virus removal tool is located right there. Be sure to
boot your computer in the safe mode (again discussed at
the symantec site, if you do not know how). Having
problems finding what you need at the symantec site? Do a
search on google.com, on "epmap". There's a fellow who's
set up a site discussing the various end point mapping
virus problems folks have been experiencing with windows
xp. He has the link to the symantec site hotlinked to
his.

After this, you can apply the patch, run a check on your
machine, etc

Denn
>-----Original Message-----
>I tried to run the patch for windows XP but I keep
getting
>a message "Setup could not verify the integrity of the
>file Update.inf. make sure the Cryptographic service is
>running on this computer" I can't find any information
>about this and can't install the patch. I got rid of
the
>worm but it has come back again.
>.
>

Google