Re: Cannot Access "Connect Using a broadbant that requires a user name" in New Connection

[Shadow of James]

Do you have any software still installed from previously that may be
affecting it?
"Stephen Galleher" > wrote in message
...
> I have mysteriously lost my Verizon internet connection. Verizon says to
> refer to Microsoft. Here is the problem:
>
> When I go to the make New Connection wizard in Network Connections, I get
> the wizard, and when I get to the panel with three options, the option
that
> is chosen is "Connect Using a Broadband Connection that is Already On."
The
> other two options are grayed out and cannot be accessed!!
>
> The Verizon technician said that the SECOND option must be checked
("Connect
> using a broadband connection that requires a user name and password") in
> order to install the Verizon software. BUT...as I said, this option cannot
> be accessed: it is grayed out.
>
> Please, can someone help me. How do I gain access to this option?
>
>