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Sandra Dennis
December 5th 03, 12:30 PM
It got me!!! I need to go to the "Task Manager" I am
running Windows XP. I do not know where this is, or what
this is. I have tried many different ways to find it and
have failed. Please help me, so I can remove this
terrible worm from my computer. If you have any other
information about removing this virus from my computer
please pass it along. Thank you so much, Sandra

Nicholas
December 5th 03, 12:30 PM
Sandra --

Apparently, your computer has an unwelcome visitor known=20
as the WM32 Blaster/Lovsan worm.

It entered your computer through your internet connection because the =
"firewall"
was not properly enabled and essential critical updates were not =
installed from
the Windows Update website. For instructions on fixing the problem, =
visit:

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp=20

Remove W32.MSBlast.Worm
http://www.dougknox.com/xp/scripts_desc/xp_msblast.htm

If your computer is constantly attempting to shutdown
or reboot, quickly go to:

Start > Run and type: shutdown -a , and hit enter.

This should halt the rebooting problem.

Then immediately turn-on Windows XP's built-in Firewall:

How do I turn on the Firewall?
http://www.andyrathbone.com/tips/firewall.html


**** IMPORTANT ****

Visit this web site if you experience difficulty installing=20
Windows XP Security Patch 823980:

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html=20


--=20
Nicholas

----------------------------------------------------------------------

"Sandra Dennis" > wrote in message:
...

| It got me!!! I need to go to the "Task Manager" I am=20
| running Windows XP. I do not know where this is, or what=20
| this is. I have tried many different ways to find it and=20
| have failed. Please help me, so I can remove this=20
| terrible worm from my computer. If you have any other=20
| information about removing this virus from my computer=20
| please pass it along. Thank you so much, Sandra

Marc Reynolds [MSFT]
December 5th 03, 12:30 PM
Hi Sandra.

You can find step by step instructions to remove the blaster virus here:

http://www.microsoft.com/security/incident/blast.asp


Thanks,
Marc Reynolds
Microsoft Technical Support

This posting is provided "AS IS" with no warranties, and confers no rights.

JCH
December 5th 03, 12:30 PM
Contrary to what "Nicholas" says below, you can't just arbitrarily turn on
the XP firewall (ICF). For example, do not use it if your PC is in a
networked environment. Doing so will prohibit file sharing in your LAN.


"Nicholas" > wrote in message
...
Sandra --

Apparently, your computer has an unwelcome visitor known
as the WM32 Blaster/Lovsan worm.

It entered your computer through your internet connection because the
"firewall"
was not properly enabled and essential critical updates were not installed
from
the Windows Update website. For instructions on fixing the problem, visit:

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

Remove W32.MSBlast.Worm
http://www.dougknox.com/xp/scripts_desc/xp_msblast.htm

If your computer is constantly attempting to shutdown
or reboot, quickly go to:

Start > Run and type: shutdown -a , and hit enter.

This should halt the rebooting problem.

Then immediately turn-on Windows XP's built-in Firewall:

How do I turn on the Firewall?
http://www.andyrathbone.com/tips/firewall.html


**** IMPORTANT ****

Visit this web site if you experience difficulty installing
Windows XP Security Patch 823980:

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html


--
Nicholas

----------------------------------------------------------------------

"Sandra Dennis" > wrote in message:
...

| It got me!!! I need to go to the "Task Manager" I am
| running Windows XP. I do not know where this is, or what
| this is. I have tried many different ways to find it and
| have failed. Please help me, so I can remove this
| terrible worm from my computer. If you have any other
| information about removing this virus from my computer
| please pass it along. Thank you so much, Sandra

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