PDA

View Full Version : Continous system shutdown


Richard de Boer
December 5th 03, 12:30 PM
I am having a problem with my computer continually
shutting down while on the internet. This is the message I
receive:

This system is shutting down. Please save all work in
progress and log off. Any unsaved changes will be lost.
This shutdown was initiated by NT Authority\system.
Windows must now restart because the RPC service
terminated unexpectedly.

I have Norton Antivirus and nothing shows to infected. How
can I fix this problem?

Karl S [MSFT]
December 5th 03, 12:30 PM
Hi Richard,

It appears your computer has been infected with the Blaster Worm. Please
see the following links for more information and how to fix it:



Frequently Asked Questions:
http://www.microsoft.com/security/incident/blast_faq.asp


http://www.microsoft.com/security/incident/blast.asp



826955 Virus Alert About the W32.Blaster.Worm Worm
http://support.microsoft.com/?id=826955



This posting is provided "AS IS" with no warranties, and
confers no rights.



-Karl S
"Richard de Boer" > wrote in message
...
> I am having a problem with my computer continually
> shutting down while on the internet. This is the message I
> receive:
>
> This system is shutting down. Please save all work in
> progress and log off. Any unsaved changes will be lost.
> This shutdown was initiated by NT Authority\system.
> Windows must now restart because the RPC service
> terminated unexpectedly.
>
> I have Norton Antivirus and nothing shows to infected. How
> can I fix this problem?

Rod Farmer
December 5th 03, 12:30 PM
To suppliment the other replies do this: when the NT authority panel is
displayed, during the 60 sec count down period, go START/RUN and type
'shutdown -a' without the quotes. This will stop the comp from shutting down
and give you time to visit the appropriate web sites for a solution. I used
www.f-secure.com/v-descs/msblast.shtml This site has a cleaning tool and
links to the MS site from where you can download the security patch.
"Richard de Boer" > wrote in message
...
> I am having a problem with my computer continually
> shutting down while on the internet. This is the message I
> receive:
>
> This system is shutting down. Please save all work in
> progress and log off. Any unsaved changes will be lost.
> This shutdown was initiated by NT Authority\system.
> Windows must now restart because the RPC service
> terminated unexpectedly.
>
> I have Norton Antivirus and nothing shows to infected. How
> can I fix this problem?

Google