Inability To Download Updates From Microsoft

[Tom White]

Heretofore I've been regularily downloading updates
through the automatic updates feature. Today I went to
the MS Updates site and then I get a message saying I
must have a Microsoft Operating System (and I do have
Windows XP)in order to obtain an update. Microsoft has
determined I don't have a MS operating system.

What must I do? Could I have a corrupted "cookie"? How
can I fix this?

Thanks for any help.
Tom

[Doug Knox MS-MVP]

See http://www.kellys-korner-xp.com/top10faqs.htm, Why can't I download
updates?

--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
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"Tom White" > wrote in message
...
> Heretofore I've been regularily downloading updates
> through the automatic updates feature. Today I went to
> the MS Updates site and then I get a message saying I
> must have a Microsoft Operating System (and I do have
> Windows XP)in order to obtain an update. Microsoft has
> determined I don't have a MS operating system.
>
> What must I do? Could I have a corrupted "cookie"? How
> can I fix this?
>
> Thanks for any help.
> Tom