karen
December 14th 03, 01:46 PM
Help,
I have not got a clue how to fix this problem and I am a
bit computer thick, please help asap.
Nicholas
December 14th 03, 01:46 PM
Karen --
Apparently, your computer has an unwelcome visitor (VIRUS) known=20
as the WM32 Blaster/Lovsan WORM.
It entered the computer through your internet connection because the =
"firewall"
was not properly enabled and essential critical updates were not =
installed from
the Windows Update website. For instructions on fixing the problem, =
visit:
What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp=20
Remove W32.MSBlast.Worm
http://www.kellys-korner-xp.com/xp_qr.htm#rpc
Blaster Worm: Critical Security Patch for Windows XP (32-bit version)
http://microsoft.com/downloads/details.aspx?FamilyId=3D2354406C-C5B6-44AC=
-9532-3DE40F69C074&displaylang=3Den
If your computer is constantly attempting to shutdown
or reboot, quickly go to:
Start > Run and type: CMD , and hit enter.
This opens the Command Prompt window.
Then type: shutdown -a , and hit enter.
This should halt the rebooting problem.
Then immediately turn-on Windows XP's built-in Firewall:
How do I turn on the Firewall?
http://www.andyrathbone.com/tips/firewall.html
**** IMPORTANT ****
Visit this web site if you experience difficulty installing=20
Windows XP Security Patch 823980:
How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html=20
--=20
Nicholas
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"karen" > wrote in message:
...
| Help,
| I have not got a clue how to fix this problem and I am a=20
| bit computer thick, please help asap.
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