security patch

[shirley barlow]

Hello Sirs:

I am so frustrated. I do not seem to be able to get the
patch.

The AOL ICON SIGN ON THE EXTREME RIGHT BELOW THE STOP
SIGN IS TURNING AROUND WITHOUT STOPPING MAKING IT
IMPOSSIBLE FOR ME TO GO FORWARD.

WHY DO YOU NOT UPDATE MY COMPUTER AS I WOULD NEED FOR -

1. WINDOWS.
2. MICROSOFT OFFICE XP SMALL BUSINESS SERVICE PACK 1
CURRENTLY ON MY COMPUTER - COULD YOU UPDATE TO SERVICE
PACK 2 OR PLEASE SEND ME A CD AS IT IS IMPOSSIBLE ON THE
INTERNET.
3. IF HACKERS AND VIRUSES CAN ENTER, WHY CANNOT YOU STOP
THEM AND ENTER AS A LEGITIMATE SUPPLIER ON MY COMPUTER.

PLEASE HELP.

SHIRLEY BARLOW