Starting in Safe Mode

[Antioch Sam]

When I attempt to start in a safe mode, I fail to get to
the Advanced Options menu. I've tried several methods--
using F8 and pressing shift keys but the op (win xp) just
opens as usual.

I do not know if it is involved, but I am trying to get
rid of the one remaining file infected with
w32.spybot.worm. I have been unable to delete this
file. A dropdown window says the file is in use so I
have been advised to try to use safe start and then
deleting the file.

Any help will be appreciated.

[Taurarian]

Reboot your computer while holding down the F8 Key.

If you still can't manage Safe Mode try this to delete the file:
How do I delete an "undeletable" file?

1. Open the Command Prompt window and leave it open.
2. Close all open programs.
3. Click Start, Run and enter TASKMGR.EXE
4. Go to the Processes tab and End Process on Explorer.exe.
5. Leave Task Manager open.
6. Go back to the Command Prompt window and change to the folder where the
undeletable file is in.
7. At the command prompt type DEL <filename> (filename is the file you
want to delete).
8. Go back to Task Manager, click File, New Task and enter EXPLORER.EXE to
restart the GUI shell.
9. Close Task Manager.

For more information see these links if required:-
http://support.microsoft.com/default.aspx?scid=kb;en-us;320081
You Cannot Delete a File or a Folder
http://support.microsoft.com/default.aspx?scid=kb;en-us;298345
"Access Denied" Error Message When You Try to Delete a File
http://support.microsoft.com/default.aspx?scid=kb;en-us;319368
You Receive an "Access Denied" Error Message When You Delete Folders from a
Mounted Drive

"Antioch Sam" > wrote in message
...
> When I attempt to start in a safe mode, I fail to get to
> the Advanced Options menu. I've tried several methods--
> using F8 and pressing shift keys but the op (win xp) just
> opens as usual.
>
> I do not know if it is involved, but I am trying to get
> rid of the one remaining file infected with
> w32.spybot.worm. I have been unable to delete this
> file. A dropdown window says the file is in use so I
> have been advised to try to use safe start and then
> deleting the file.
>
> Any help will be appreciated.

[Antioch Sam]

Thanks much for the advise. I still was not able to get
into safe mode. In following the advise for trying to
delete the file, I was unable to get into taskmgr. When
I tried, the taskmgr screen flashed but disappeared in a
couple of seconds. What now? Given the problems with
this and the inability to get into safe mode, should I
consider reinstalling windows xp or at least doing a
repair installation? I appreciate your input and looking
forward to further advise.

>-----Original Message-----
>Reboot your computer while holding down the F8 Key.
>
>If you still can't manage Safe Mode try this to delete
the file:
>How do I delete an "undeletable" file?
>
>1. Open the Command Prompt window and leave it open.
>2. Close all open programs.
>3. Click Start, Run and enter TASKMGR.EXE
>4. Go to the Processes tab and End Process on
Explorer.exe.
>5. Leave Task Manager open.
>6. Go back to the Command Prompt window and change to
the folder where the
>undeletable file is in.
>7. At the command prompt type DEL <filename> (filename
is the file you
>want to delete).
>8. Go back to Task Manager, click File, New Task and
enter EXPLORER.EXE to
>restart the GUI shell.
>9. Close Task Manager.
>
>For more information see these links if required:-
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;320081
>You Cannot Delete a File or a Folder
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;298345
>"Access Denied" Error Message When You Try to Delete a
File
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;319368
>You Receive an "Access Denied" Error Message When You
Delete Folders from a
>Mounted Drive
>
>"Antioch Sam" > wrote in message
...
>> When I attempt to start in a safe mode, I fail to get
to
>> the Advanced Options menu. I've tried several methods-
-
>> using F8 and pressing shift keys but the op (win xp)
just
>> opens as usual.
>>
>> I do not know if it is involved, but I am trying to get
>> rid of the one remaining file infected with
>> w32.spybot.worm. I have been unable to delete this
>> file. A dropdown window says the file is in use so I
>> have been advised to try to use safe start and then
>> deleting the file.
>>
>> Any help will be appreciated.
>
>.
>

[Ron Martell]

"Antioch Sam" > wrote:

>When I attempt to start in a safe mode, I fail to get to
>the Advanced Options menu. I've tried several methods--
>using F8 and pressing shift keys but the op (win xp) just
>opens as usual.
>
>I do not know if it is involved, but I am trying to get
>rid of the one remaining file infected with
>w32.spybot.worm. I have been unable to delete this
>file. A dropdown window says the file is in use so I
>have been advised to try to use safe start and then
>deleting the file.
>
>Any help will be appreciated.

Use Start - Run - MSCONFIG.
Go to the BOOT.INI tab and click on the /SAFEBOOT checkbox to select
it.

Click on Apply and OK to exit then reboot the computer. It should
boot into Safe Mode.

Make sure you go back and clear the checkbox when you are finished so
that the computer will boot normally.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."