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Tom
December 5th 03, 12:40 PM
"Microsoft Explorer has
> encountered a problem and must now close. Sorry for the
> inconvenience." error message, at which time
> Explorer just shuts down and must be restarted.

Thorsten Matzner
December 5th 03, 12:44 PM
"Tom" > wrote:

>"Microsoft Explorer has
>> encountered a problem and must now close. Sorry for the
>> inconvenience." error message, at which time
>> Explorer just shuts down and must be restarted.

See if the System File Checker can help: from Start > Run run
SFC /scannow
to test the core Windows files. If this does not help you may have to
reinstall Windows as described here: "How to Perform an In-Place
Upgrade (Reinstallation) of Windows XP"
(http://support.microsoft.com/?kbid=315341).
Before you do so you can test if one of the applications running in
the background cause this. See "How to Perform a Clean Boot in Windows
XP" (http://support.microsoft.com/?kbid=310353).

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