Windows Update

[Trevor]

I have been experiencing problems with my computer which
has Windows XP installed.
It crashes or freezes on a regular basis and everything to
do with the Internet fails to work.
By some freak I was able to Restore the computer to a date
in July so now have access to the internet and e-mail.
When I contacted PC World in an attrempt to find out what
the problem is they suggested that I load any Windows
Updates that were outstanding as they thought that the
problems might be related to the current Blaster Worm.
I have successfully downloaded and installed most of the
critical downloads but am unable to install MS03-026
(823980) which I gather is very important. It downloads OK
but will not install.
I have received a message whic says "setup could not
verify the integrity of the file update.inf. Make sure the
cryptographic service is running on this computer"
I have no idea what this means.
A similar problem applies to Windows XP Service Pack 1
(Express) - this downloads but after about two and a half
hours the installation fails.
If anyone has any ideas on how to install these I would be
most grateful.

Trevor Johnson

[Jupiter Jones [MVP]]

Trevor;
Try these one at a time.
Please post back with the solution that resolved it for you.

1. Perform Disk Clean-up checking all boxes except "Compress old
files"
Start/All Programs/Accessories/System Tools/Disk Clean-up

2. Go to Internet Options in the Control Panel:
Delete Cookies
Delete Files (check box "Delete all offline content")
Clear History

3. Reboot, login to an Administrator account.
Double click My Computer.
Double click C drive.
Double click Windows file.
Double click System32 file.
Right click catroot2, click rename, type "catroot2old"
ENTER
Otherwise:
Start the Administrative Tools utility in Control Panel.
Double-click Services.
Right-click Cryptographic Services, and then click Properties.
Click Automatic for Startup type, and then click Start.

4. If Cryptographic Services is already set to Automatic, disable it,
reboot, then go back and set to Automatic.
Reboot

5. Start/Run
Type "msconfig" ENTER
Select "Normal Start-up"
Click OK, follow prompts and reboot

6. Start/Run
Type "cmd" ENTER

a.
Type "net stop cryptsvc" ENTER.
Type "net start cryptsvc" ENTER.
b.
Type "regsvr32 softpub.dll" ENTER.
Type "regsvr32 wintrust.dll" ENTER.
c.
Type "regsvr32 initpki.dll" ENTER.
Type "regsvr32 dssenh.dll" ENTER.
d.
Type "regsvr32 rsaenh.dll" ENTER.
Type "regsvr32 cryptdlg.dll" ENTER.

e.
Type "regsvr32 gpkcsp.dll" ENTER
Type "regsvr32 sccbase.dll" ENTER
Type "regsvr32 slbcsp.dll" ENTER

Close the box and install the patch.

7. Otherwise:
Check for missing/damaged System files:
Start/Run
Type "cmd" ENTER
Type "sfc /scannow" ENTER
Have Windows XP CD nearby.
Reboot when completed.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html


"Trevor" > wrote in message
...
>
> I have been experiencing problems with my computer which
> has Windows XP installed.
> It crashes or freezes on a regular basis and everything to
> do with the Internet fails to work.
> By some freak I was able to Restore the computer to a date
> in July so now have access to the internet and e-mail.
> When I contacted PC World in an attrempt to find out what
> the problem is they suggested that I load any Windows
> Updates that were outstanding as they thought that the
> problems might be related to the current Blaster Worm.
> I have successfully downloaded and installed most of the
> critical downloads but am unable to install MS03-026
> (823980) which I gather is very important. It downloads OK
> but will not install.
> I have received a message whic says "setup could not
> verify the integrity of the file update.inf. Make sure the
> cryptographic service is running on this computer"
> I have no idea what this means.
> A similar problem applies to Windows XP Service Pack 1
> (Express) - this downloads but after about two and a half
> hours the installation fails.
> If anyone has any ideas on how to install these I would be
> most grateful.
>
> Trevor Johnson

[Trevor Johnson]

Dear Jupiter Jones
You are a star!
Actions 1,2,3b,4 and 5 were no good but 3a where I
changed "catroot2" to read "catroot2old" has done the
trick.
Thank you very much indeed for your assistance.
Regards
Trevor Johnson



>-----Original Message-----
>Trevor;
>Try these one at a time.
>Please post back with the solution that resolved it for
you.
>
>1. Perform Disk Clean-up checking all boxes
except "Compress old
>files"
>Start/All Programs/Accessories/System Tools/Disk Clean-up
>
>2. Go to Internet Options in the Control Panel:
>Delete Cookies
>Delete Files (check box "Delete all offline content")
>Clear History
>
>3. Reboot, login to an Administrator account.
>Double click My Computer.
>Double click C drive.
>Double click Windows file.
>Double click System32 file.
>Right click catroot2, click rename, type "catroot2old"
>ENTER
>Otherwise:
>Start the Administrative Tools utility in Control Panel.
>Double-click Services.
>Right-click Cryptographic Services, and then click
Properties.
>Click Automatic for Startup type, and then click Start.
>
>4. If Cryptographic Services is already set to
Automatic, disable it,
>reboot, then go back and set to Automatic.
>Reboot
>
>5. Start/Run
>Type "msconfig" ENTER
>Select "Normal Start-up"
>Click OK, follow prompts and reboot
>
>6. Start/Run
>Type "cmd" ENTER
>
>a.
>Type "net stop cryptsvc" ENTER.
>Type "net start cryptsvc" ENTER.
>b.
>Type "regsvr32 softpub.dll" ENTER.
>Type "regsvr32 wintrust.dll" ENTER.
>c.
>Type "regsvr32 initpki.dll" ENTER.
>Type "regsvr32 dssenh.dll" ENTER.
>d.
>Type "regsvr32 rsaenh.dll" ENTER.
>Type "regsvr32 cryptdlg.dll" ENTER.
>
>e.
>Type "regsvr32 gpkcsp.dll" ENTER
>Type "regsvr32 sccbase.dll" ENTER
>Type "regsvr32 slbcsp.dll" ENTER
>
>Close the box and install the patch.
>
>7. Otherwise:
>Check for missing/damaged System files:
>Start/Run
>Type "cmd" ENTER
>Type "sfc /scannow" ENTER
>Have Windows XP CD nearby.
>Reboot when completed.
>
>--
>Jupiter Jones [MVP]
>An easier way to read newsgroup messages:
>http://www.microsoft.com/windowsxp/pro/using/newsgroups/se
tup.asp
>http://dts-l.org/index.html
>
>
>"Trevor" > wrote in
message
...
>>
>> I have been experiencing problems with my computer which
>> has Windows XP installed.
>> It crashes or freezes on a regular basis and everything
to
>> do with the Internet fails to work.
>> By some freak I was able to Restore the computer to a
date
>> in July so now have access to the internet and e-mail.
>> When I contacted PC World in an attrempt to find out
what
>> the problem is they suggested that I load any Windows
>> Updates that were outstanding as they thought that the
>> problems might be related to the current Blaster Worm.
>> I have successfully downloaded and installed most of the
>> critical downloads but am unable to install MS03-026
>> (823980) which I gather is very important. It downloads
OK
>> but will not install.
>> I have received a message whic says "setup could not
>> verify the integrity of the file update.inf. Make sure
the
>> cryptographic service is running on this computer"
>> I have no idea what this means.
>> A similar problem applies to Windows XP Service Pack 1
>> (Express) - this downloads but after about two and a
half
>> hours the installation fails.
>> If anyone has any ideas on how to install these I would
be
>> most grateful.
>>
>> Trevor Johnson
>
>
>.
>

[Jupiter Jones [MVP]]

Your welcome Trevor.
Glad to hear it worked.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html


"Trevor Johnson" > wrote in message
...
>
> Dear Jupiter Jones
> You are a star!
> Actions 1,2,3b,4 and 5 were no good but 3a where I
> changed "catroot2" to read "catroot2old" has done the
> trick.
> Thank you very much indeed for your assistance.
> Regards
> Trevor Johnson
>
>
>
> >-----Original Message-----
> >Trevor;
> >Try these one at a time.
> >Please post back with the solution that resolved it for
> you.
> >
> >1. Perform Disk Clean-up checking all boxes
> except "Compress old
> >files"
> >Start/All Programs/Accessories/System Tools/Disk Clean-up
> >
> >2. Go to Internet Options in the Control Panel:
> >Delete Cookies
> >Delete Files (check box "Delete all offline content")
> >Clear History
> >
> >3. Reboot, login to an Administrator account.
> >Double click My Computer.
> >Double click C drive.
> >Double click Windows file.
> >Double click System32 file.
> >Right click catroot2, click rename, type "catroot2old"
> >ENTER
> >Otherwise:
> >Start the Administrative Tools utility in Control Panel.
> >Double-click Services.
> >Right-click Cryptographic Services, and then click
> Properties.
> >Click Automatic for Startup type, and then click Start.
> >
> >4. If Cryptographic Services is already set to
> Automatic, disable it,
> >reboot, then go back and set to Automatic.
> >Reboot
> >
> >5. Start/Run
> >Type "msconfig" ENTER
> >Select "Normal Start-up"
> >Click OK, follow prompts and reboot
> >
> >6. Start/Run
> >Type "cmd" ENTER
> >
> >a.
> >Type "net stop cryptsvc" ENTER.
> >Type "net start cryptsvc" ENTER.
> >b.
> >Type "regsvr32 softpub.dll" ENTER.
> >Type "regsvr32 wintrust.dll" ENTER.
> >c.
> >Type "regsvr32 initpki.dll" ENTER.
> >Type "regsvr32 dssenh.dll" ENTER.
> >d.
> >Type "regsvr32 rsaenh.dll" ENTER.
> >Type "regsvr32 cryptdlg.dll" ENTER.
> >
> >e.
> >Type "regsvr32 gpkcsp.dll" ENTER
> >Type "regsvr32 sccbase.dll" ENTER
> >Type "regsvr32 slbcsp.dll" ENTER
> >
> >Close the box and install the patch.
> >
> >7. Otherwise:
> >Check for missing/damaged System files:
> >Start/Run
> >Type "cmd" ENTER
> >Type "sfc /scannow" ENTER
> >Have Windows XP CD nearby.
> >Reboot when completed.
> >
> >--
> >Jupiter Jones [MVP]
> >An easier way to read newsgroup messages:
> >http://www.microsoft.com/windowsxp/pro/using/newsgroups/se
> tup.asp
> >http://dts-l.org/index.html
> >
> >
> >"Trevor" > wrote in
> message
> ...
> >>
> >> I have been experiencing problems with my computer which
> >> has Windows XP installed.
> >> It crashes or freezes on a regular basis and everything
> to
> >> do with the Internet fails to work.
> >> By some freak I was able to Restore the computer to a
> date
> >> in July so now have access to the internet and e-mail.
> >> When I contacted PC World in an attrempt to find out
> what
> >> the problem is they suggested that I load any Windows
> >> Updates that were outstanding as they thought that the
> >> problems might be related to the current Blaster Worm.
> >> I have successfully downloaded and installed most of the
> >> critical downloads but am unable to install MS03-026
> >> (823980) which I gather is very important. It downloads
> OK
> >> but will not install.
> >> I have received a message whic says "setup could not
> >> verify the integrity of the file update.inf. Make sure
> the
> >> cryptographic service is running on this computer"
> >> I have no idea what this means.
> >> A similar problem applies to Windows XP Service Pack 1
> >> (Express) - this downloads but after about two and a
> half
> >> hours the installation fails.
> >> If anyone has any ideas on how to install these I would
> be
> >> most grateful.
> >>
> >> Trevor Johnson
> >
> >
> >.
> >