Freeman
December 5th 03, 12:42 PM
>-----Original Message-----
>We just bought a new HP Pavilion a220n. We are trying to
>do a very simple task of updating Windows. We go to
>Windows Update and choose Review and Install updates.
>The install completes with 0% installed. No error
>message displayed. We have the basic program of zone
>alarm installed as well as Norton Virus protection. We
>registered our Windows XP on line with MSN. We assume it
>is immediate with no waiting period. However, we do not
>know how to verify if it took or not.
>We have called HP and they refer us to MSN and they refer
>us back to HP. We are getting the run around. If this
>continues we will simply take the computer back and
>consider it defective.
>Any help would be appreciated. Thank you.
>.
>
Turn off your Norton Virus protection and the Zone Alarm,
when the IE finished the downloading , do not do anything
when it was updating your system files . Try it~
:)
>We just bought a new HP Pavilion a220n. We are trying to
>do a very simple task of updating Windows. We go to
>Windows Update and choose Review and Install updates.
>The install completes with 0% installed. No error
>message displayed. We have the basic program of zone
>alarm installed as well as Norton Virus protection. We
>registered our Windows XP on line with MSN. We assume it
>is immediate with no waiting period. However, we do not
>know how to verify if it took or not.
>We have called HP and they refer us to MSN and they refer
>us back to HP. We are getting the run around. If this
>continues we will simply take the computer back and
>consider it defective.
>Any help would be appreciated. Thank you.
>.
>
Turn off your Norton Virus protection and the Zone Alarm,
when the IE finished the downloading , do not do anything
when it was updating your system files . Try it~
:)