upgrading from home to professional

[Matt]

Help!

I currently have Windows XP Home edition. I had to
purchase XP Professional for school. When I'm trying
to "Upgrade" from Home to Professional, it appears to be
working properly...until...

During the setup process, it reboots my computer. As the
computer is starting back up, all I get is the WINDOWS XP
start-up screen with the scrolling status bar. It stays
on and nothing happens. I let it sit for over an hour
today and still nothing...

any suggestions?

[Jeanie Decker \(MS\)]

Hi Matt,

When I looked through troubleshooting articles on upgrading, many problems
are specific to the computer type. So, I'll tell you how to look for the
answer yourself because you have more information about your computer and
what it's doing...
1. Go to http://search.microsoft.com/search/search.aspx?st=a&View=en-us
2. Fill in appropriate terms in the keyword boxes. (For example, in "All of
these words:", you could search on "XP Home Professional upgrade"
3. In the "Choose a search category:" dropdown menu, select "Support and
Troubleshooting", and then click Go.

--
Jeanie Decker
Microsoft Learning
This posting is provided "AS IS" with no warranties, and confers no rights.

"Matt" > wrote in message
...
> Help!
>
> I currently have Windows XP Home edition. I had to
> purchase XP Professional for school. When I'm trying
> to "Upgrade" from Home to Professional, it appears to be
> working properly...until...
>
> During the setup process, it reboots my computer. As the
> computer is starting back up, all I get is the WINDOWS XP
> start-up screen with the scrolling status bar. It stays
> on and nothing happens. I let it sit for over an hour
> today and still nothing...
>
> any suggestions?
>

[Walter Clayton]

One major problem you're going to have assuming this is a new hardware
purchase.

You're currently running XP HE SP1. The only version of Pro in the retail
channels is Pro RTM. Modern hardware has devices that require SP1. When you
install Pro RTM, you're back leveling the required drivers and loosing
required device support.

'Tain't no easy answer except to approach the network admins and inform them
that HE works perfectly fine on a domain in work station mode and dump the
problem on their laps. Since it's school, they need to learn how to do this
anyway.

--
Walter Clayton - MS MVP(WinXP)
Associate Expert
http://www.microsoft.com/windowsxp/expertzone
Any technology distinguishable from magic is insufficiently advanced.
http://www.dts-l.org


"Matt" > wrote in message
...
> Help!
>
> I currently have Windows XP Home edition. I had to
> purchase XP Professional for school. When I'm trying
> to "Upgrade" from Home to Professional, it appears to be
> working properly...until...
>
> During the setup process, it reboots my computer. As the
> computer is starting back up, all I get is the WINDOWS XP
> start-up screen with the scrolling status bar. It stays
> on and nothing happens. I let it sit for over an hour
> today and still nothing...
>
> any suggestions?
>