windows xp service pack1

[george krivsky]

after downloading the patch, i am unable to install it.
so far all attempts have failed. therefore also the
two other security updates cannot be downloaded/installed.
how should i proceed??
thanks a lot!

[Nicholas]

If you are using AOL as your ISP, you need to minimize your
AOL browser and launch Internet Explorer, then visit the Windows
Update web site while using Internet Explorer.

Try the following solution from the Windows Update Troubleshooter:
http://v4.windowsupdate.microsoft.com/troubleshoot/

Select:
"Problem Downloading/Installing a Software (Non-Driver) item"

Follow steps under:
"Install stops at 0% when using the AOL Browser"

While using the Internet Explorer browser, try downloading
the updates again: http://v4.windowsupdate.microsoft.com/en/default.asp


P.S. Make sure to disable your antivirus program and close any
open programs before installing updates.


Review the troubleshooting tips in these articles:

"Software Update Incomplete, This Windows Update Software=20
Did Not Update Successfully" Error Message When You Visit=20
the Windows Update Web Site
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;319585

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/=20

Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/?kbid=3D193385

HOW TO: Troubleshoot Problems Connecting to Windows Update
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;818018

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html=20

Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll=20
down to "Why Can't I Download Updates" for additional troubleshooting =
ideas.

Visit the Windows Update newsgroup and read the messages
posted there for helpful troubleshooting tips.

The "Official" Windows Update newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate


--=20
Nicholas

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"george krivsky" > wrote in message:
...

| after downloading the patch, i am unable to install it.
| so far all attempts have failed. therefore also the=20
| two other security updates cannot be downloaded/installed.
| how should i proceed??
| thanks a lot!

[JohnB]

We have uninstalled AOL, which came installed with the computer. We have no
use for AOL. Does your advice still apply?
Does this have anything to do with file permissions?
Thanks

"Nicholas" > wrote in message
...
If you are using AOL as your ISP, you need to minimize your
AOL browser and launch Internet Explorer, then visit the Windows
Update web site while using Internet Explorer.

[JohnB]

Please disgregard my other reply. It was placed erroneously. My NG reader
made it look like you were replying to an entirely different thread.